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Hotel Gudauri Marco Polo

4.0 star property

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Luxury Villa | Living area | 32-inch LCD TV with cable channels, TV
Exterior
Luxury Villa | Frette Italian sheets, minibar, in-room safe, individually furnished
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Hot Tub
  • Gym
  • Room service
$203
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Gudauri Resort, Kazbegi, 4702
  • Kobi Ski Area
    ‪4 min walk‬
  • Sadzele Peak
  • Mount Kazbek

Room options

View all photos for Family Room Deluxe

Family Room Deluxe | Frette Italian sheets, minibar, in-room safe, individually furnished

Family Room Deluxe

8.0 out of 10
Very good
(2 reviews)
  • 527 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Living area | 32-inch LCD TV with cable channels, TV

Suite

  • 893 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Standard

Family Room Standard | Living room | 32-inch LCD TV with cable channels, TV

Family Room Standard

  • 527 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin

Standard Twin | Frette Italian sheets, minibar, in-room safe, individually furnished

Standard Twin

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard King

Standard King | Frette Italian sheets, minibar, in-room safe, individually furnished

Standard King

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Living area | 32-inch LCD TV with cable channels, TV

Junior Room

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Villa

Luxury Villa | Frette Italian sheets, minibar, in-room safe, individually furnished

Luxury Villa

  • 2486 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 12
  • 4 King Beds

View all photos for Superior Twin Room

Superior Twin Room | Frette Italian sheets, minibar, in-room safe, individually furnished

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, minibar, in-room safe, individually furnished

Superior Double Room

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Gudauri Marco Polo

4-star Kazbegi hotel with ski-in/ski-out access
Ski into Hotel Gudauri Marco Polo, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a steam room.
Hotel Gudauri Marco Polo offers 123 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing. After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Hotel Gudauri Marco Polo helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar or mingle with other revelers at the onsite nightclub.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a complimentary children's club, a sauna, and a fitness center. Onsite self parking is complimentary.

Hotel Gudauri Marco Polo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Onsite venue - This buffet restaurant specializes in Regional cuisine and serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GEL 55 for adults and GEL 30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Downhill skiing
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GEL 140.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GEL 55 for adults and GEL 30 for children
  • Rollaway bed fee: GEL 140.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Gudauri Marco Polo Kazbegi
Gudauri Marco Polo Hotel
Hotel Gudauri
Hotel Gudauri Marco Polo
Hotel Marco Polo Gudauri
Marco Polo Gudauri
Marco Polo Hotel Gudauri
Hotel Gudauri Marco Polo Hotel
Hotel Gudauri Marco Polo Kazbegi
Hotel Gudauri Marco Polo Hotel Kazbegi

Hotel Gudauri Marco Polo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 86 reviews
Rating 8 - Good. 37 out of 86 reviews
Rating 6 - Okay. 10 out of 86 reviews
Rating 4 - Poor. 8 out of 86 reviews
Rating 2 - Terrible. 4 out of 86 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

uri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, room comfort
Teona the woman at the reception was great and super helpful
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location to lifts , must of been out of season seemed understaffed , was clean. Bar??? The staff I did see were very friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Ronen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Maya

Stayed 4 nights in Jan 2025

10/10 Excellent

HATEM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with Excellent service.
Stayed 1 night in Feb 2025

10/10 Excellent

arik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Abderraouf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very nice hotel, excellent location and good amenities.
Stayed 4 nights in Dec 2023

10/10 Excellent

anabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

8/10 Good

Onsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.
Stayed 3 nights in Dec 2021

10/10 Excellent

Onsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and always smiling. They are very polite.
Stayed 2 nights in Dec 2021

4/10 Poor

stefan

Traveled with family
Disliked: Property conditions & facilities
makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
Stayed 2 nights in Sep 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Georgia!

The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Stayed 1 night in Sep 2021

2/10 Terrible

Aldrine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Highly not recommended!

The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski-in ski-out, great value

The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
Stayed 7 nights in Apr 2021

6/10 Okay

Ajay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service was not great

The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice terrace , nice lobby, nice pool , just at the ski slope
Stayed 1 night in Apr 2021

6/10 Okay

Avely

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good location, needs renovation

Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,
Stayed 3 nights in Mar 2020

2/10 Terrible

Moshe

Liked: Room comfort
Disliked: Cleanliness, staff & service

Worse hotel ever!!!!

On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the slopes

A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service

Low service awareness

1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND
Stayed 4 nights in Feb 2020

8/10 Good

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski holiday

Pleasant
Stayed 3 nights in Jan 2020