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Best Western Plus Keene Hotel

3.0 star property

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Photo gallery for Best Western Plus Keene Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Lobby
Restaurant
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
$151
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
401 Winchester St, Keene, NH, 03431
  • Place, Keene State College
    ‪18 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Keene Hotel

3-star Keene hotel close to Keene State College
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Change of towels is available on request.
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Keene Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 2626 square feet (244 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Best Western Plus Keene Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Best Western Plus Keene Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1006 reviews
Rating 8 - Good. 268 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Clean, friendly and accommodating staff
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Aug 2025

6/10 Okay

Alix

Stayed 4 nights in Aug 2025

8/10 Good

Ragab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas, Cocoa Beach

Traveled with partner, Traveled with family
Liked: Staff & service
Rooms and common areas could have been cleaner. Closest ice machine was out of service. No complimentary water given, had to pay for it which is not common in this day and age. Two bottles is customary. Bathroom sink had no stopper or drain plug in it and almost lost a ring down the drain. Very inconsiderate to rent a room in that condition.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room, great breakfast & friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until I got in my room. It was clean, but when I walked into the bathroom I noticed little nats flying around.
Stayed 1 night in Aug 2025

4/10 Poor

Gregory

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Very mediocre
Stayed 4 nights in Aug 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Everybody was very polite, and the lady that worked in the breakfast area every morning with the nicest lady she had everything so clean. Very happy with everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super quiet! Very nice restaurant attached.
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Bed was comfortable, pet friendly room was very convenient to outside.. carpeting should have been cleaned
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very easy to get to
Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities

This Hotel Did Not Work For Us

Spending over $1200 for 7 nights I expected daily housekeeping! I asked for it. We were lucky to get every other day despite putting the "Make Up Room" sign on the door!! I'm sorry but this "new hotel standard" is crap and just a way to cut costs. The room was quite tired. The fridge froze everything put in it despite turning the guage down to it's lowest setting - I mentioned this at the front desk and was told that they knew there were issues with some fridges. The air conditioning was loud and the mattress really needed to be changed. I wanted to do some work in their business center but ALL 3 pc's did not work, which was confirmed by the front desk. The ice machine at the end of our hallway did not work. One of two dryers in the laundry room did not work. They couldn't even give me a statement at check-out which showed a total for our stay- still need to double check this. Although no fault of the hotel, it's near impossible to turn left off the main road it is on (which is where the city center, shops and restaurants are located) due to extreme traffic coming from both directions. Sorry, but this hotel simply did not work for us! ...the lady responsible for breakfast was super!
Dryer Out of Order
Ice Machine Out of Order
PC Screen Message
Stayed 7 nights in Jul 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

casandra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, no stale smell
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail

We were completely stunned with how wonderful this hotel was from top to bottom. The staff was very friendly and accommodating (they let us have a 1 hour late check out with no charge), the breakfast was fantastic (best I’d ever had in a hotel that offers it free), it was extremely clean, and the attention to detail was amazing. This hotel should have reviews over 9.0!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially assigned a room in which the toilet ran continuously and would not flush. I asked to be given a different room, which the front desk did immediately, and was given a nicer room. This is a nice hotel.
Stayed 1 night in Aug 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed everything about my stay
Stayed 1 night in Aug 2025