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Best Western Plus Keene Hotel

3.0 star property

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Photo gallery for Best Western Plus Keene Hotel

Exterior
Lobby
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Lobby
Premium bedding, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pet friendly

Explore the area

Map
401 Winchester St, Keene, NH, 03431
  • Historic Main Street
    ‪2 min drive‬
  • Keene State College
    ‪2 min drive‬
  • Colonial Theatre
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Keene

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (286)
The price is $149
per night
$161 total
includes taxes & fees
Apr 9 - Apr 10
Hampton Inn & Suites Keene

About this property

Best Western Plus Keene Hotel

Keene hotel close to Keene State College
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Change of towels is available on request.
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Keene Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 2626 square feet (244 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Best Western Plus Keene Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Best Western Plus Keene Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Kimbereley

Disliked: Cleanliness
The cleaning people need to dust the furniture!!
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Nov 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need sidewalks so people don't have to dodge cars in the parking lot. It was very slippery too. I did appreciate that I was on the first floor, good for older single women.
Stayed 5 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ricardo

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Very upset. Upon arrival we checked in and were not informed that the pool was not in service. When we asked when the pool would close that’s when the front desk told us about the pool heater not working. I asked if we could check out early and still get out money back. We were told yes. Now I’m having trouble getting my money back for the night we didn’t stay at this hotel. I want someone to look into this please.
Stayed 2 nights in Nov 2024

6/10 Okay

Frank

Liked: Cleanliness, room comfort
It was very clean. The rooms we were in were not as good as last time.
Stayed 2 nights in Nov 2024

8/10 Good

Dhushyandhan

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Nov 2024

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities
Kicked out with 6 year old son. No explanation and only 15 minutes to pack. We have always been clean, quiet and respectful to staff. Front desk person was unprofessional, clueless how to do his job, and was quick with the threat to call the police. He scared my son and seemed to be on a power trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

4/10 Poor

Rebecca

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The list of things that were bad with this place is long but some were very filthy floors( looks like they hadn'tmopped for a year, our socks and slippers were black), broken toilet-my hubby wound up fixing it because the staff made it worse), shower knob was stuck and worked very hard, empty poop stations(no bags) for entire 8 night stay, some very rude staff, dirty microwave, scratchy sheets & pillow cases, most of staff couldn't speak English, the two things that were good about was the restaurant inside the hotel was excellent food and service and the lobby had nice big gas fireplaces. It was suppose to be a pet friendly hotel but they treated us like crap just because we had an ESA Yorkie, tells us not suppose to leave him in the room but yet not allowed to bring him to the cafeteria with us, very ironic! One of the front desk girls was usually sleeping behind the desk or on her cell phone but has the nerve to threaten to call the cops on us and put us on a DNR list just because we asked for some compensation for all the inconveniences or at least a discounted rate for an additional night. She absolutely doesn't belong in customer service, very rude! Also couldn't resolve it through general manager because they don't work Friday, Saturday or Sunday!!
Stayed 8 nights in Nov 2024

2/10 Terrible

Christopher r

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Advertise pool but it's broken. Bait and switch.
I booked a stay here because it said on your website they had a pool. I get to the hotel and they say their pool is down. 2nd hotel in Keene I tried to book with a pool that thwir pool was down. They said they needed parts. Not my issue. I'm handicapped and can't drive all over town. I stayed. Bait and switch. Say you have something to get you to stay here and they don't have what was advertised. Should be on the hotels app that their pool is broken. Marriott in Keene also said pool but theirs is broken also. I left their had to cancel my reservation and waste my time. Come to best Western bwacose they have a pool. Nope theirs is down also. I heard the same owner owns all the hotels here in Keene. Two hotels advertising and pool yet they don't have a pool. Very unhappy.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Amenities
Best breakfast. Balcony is too small you can’t even put a chair on it
Stayed 2 nights in Nov 2024

10/10 Excellent

Anastasia

Stayed 1 night in Oct 2024

8/10 Good

Irene

Stayed 2 nights in Oct 2024

10/10 Excellent

jennifer

Traveled with group
Nice, quite
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were quick, clean and efficient. There were plenty of amenities to keep kids entertained as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff & comfortable rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Liked: Property conditions & facilities
I walked into the bathroom and there was hair and a turd in the tub I had to go by stuff to clean it
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024