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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Keene Elm City Hotel, an Ascend Collection Hotel

Exterior
Indoor pool
Exterior
Free buffet breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $152
includes taxes & fees
May 26 - May 27

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Place, Keene State College
    ‪18 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪3 min drive‬
  • Airport, Springfield, VT (VSF-Hartness State)
    ‪61 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Keene hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Keene Elm City Hotel, an Ascend Collection Hotel features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel KEENE

Holiday Inn Express Keene Hotel

KEENE Holiday Inn Express

Holiday Inn Express Keene

Holiday Inn Express Keene Hotel Keene

Holiday Inn Keene

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kristie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, comfortable bed, friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were great place was clean and nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and clean.
Stayed 1 night in Jan 2026

2/10 Terrible

Russell

Disliked: Cleanliness, amenities
The door to room wouldnt lock. Key cards worked but you cpuld just push door open from outside so we had to sleep with door dead bolted and padlocked. Giant brown stain on the comforter of main king size bed. Sink light didnt work. Stains on tables, desk and night srands, like room wasn't cleaned or not thoroughly...??? In the morning the ceiling creaked and made noise as pther guests awoke and ran around. Ive never stayed in a hotel where you can he the floorboards of the second floor creak and snap like that. It was like the room above was going to come crashing down. We found trash and wrappers, from previous guests im assuming, under bed too. I wish we had a better experience there.
Stayed 1 night in Jan 2026

6/10 Okay

Jeffrey

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Jan 2026

8/10 Good

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room, very good shower, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Milissa

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The lady never fixed the pancake bag so no pancakes sad
Stayed 1 night in Dec 2025

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was limited near the front door. Breakfast was not good - cold rubbery eggs, hockey puck sausage.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
They exceeded my expectations.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming and the room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Dixon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the breakfast is homemade will be better
Stayed 1 night in Dec 2025

10/10 Excellent

Kaylee

Stayed 1 night in Dec 2025

10/10 Excellent

Milissa

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, and the food was great
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Front desk friendly at check-in. I was impressed when I went down to the ice machine in the front lobby area at around 10:30 pm to see the floors being cleaned. The whole front lobby was very clean and welcoming. Our room was clean and spacious. The beds were very comfortable, the shower was fantastic. Plenty of towels provided (a pet peeve of mine when motels only provide 2 or 3 bath towels total for 2 guests). Mini fridge was not too mini, microwave provided also. Nice amenities (shampoo, conditioner, cleansing hand & body products). All in all a very good stay for a very reasonable price. We would not hesitate to stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Milissa

Stayed 1 night in Dec 2025

8/10 Good

Toni

Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. The pool was the perfect temperature. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and smelled good, no unpleasant odors. Check-in very polite and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Over all a good stay. The pool window as left open over night so it as very cool in the pool area the next morning. Suggest staff check for that after the pool closes at 10 each night. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

qader

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at this hotel is consistently exceptional. Every staff member is friendly, professional, and welcoming, creating an atmosphere that feels truly comfortable. The property is impeccably clean, and the breakfast offerings are always enjoyable. I have had an excellent experience during each of my visits, and I highly recommend this hotel to others
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was great and the room excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

6/10 Okay

Karl

Stayed 1 night in Nov 2025