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Riverside Hotel, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverside Hotel, Ascend Hotel Collection

Select Comfort beds, in-room safe, desk, blackout drapes
Reception
Fridge, coffee/tea maker
Select Comfort beds, in-room safe, desk, blackout drapes
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
20 Riverside Drive, West Chesterfield, NH, 03466
  • United States Navy Seabee Bridge
    5 min walk
  • Brattleboro Bowl
    20 min walk
  • New England Center for Circus Arts
    4 min drive
  • Keene, NH (EEN-Dillant-Hopkins)
    25 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Select Comfort beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | Select Comfort beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • 450 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Select Comfort beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony | Select Comfort beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 450 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Select Comfort beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 419 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Select Comfort beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 419 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Larger Standard Room, 1 King Bed, Non Smoking, Balcony

Larger Standard Room, 1 King Bed, Non Smoking, Balcony | Select Comfort beds, in-room safe, desk, blackout drapes

Larger Standard Room, 1 King Bed, Non Smoking, Balcony

  • 500 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (938)
The price is $153
per night
$168 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

About this property

Riverside Hotel, Ascend Hotel Collection

West Chesterfield hotel with free self parking
This smoke-free hotel features a 24-hour fitness center, a conference center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Riverside Hotel, Ascend Hotel Collection offers 34 accommodations with iPod docking stations and safes. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This West Chesterfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverside Hotel, Ascend Hotel Collection features a 24-hour fitness center, a terrace, and concierge services. Event facilities measuring 2002 square feet (186 square meters) include a conference center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out, a front-desk safe, and a television in a common area. Complimentary self parking is available on site.

Riverside Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

Arabic, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (2,002 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Riverside Hotel West Chesterfield
Riverside West Chesterfield
Riverside Hotel an Ascend Hotel Collection Member
Riverside Hotel Ascend Hotel Collection
Riverside Hotel, Ascend Hotel Collection Hotel
Riverside Hotel an Ascend Hotel Collection Member
West Chesterfield Brattleboro Ascend Hotel Collection
Riverside Hotel, Ascend Hotel Collection West Chesterfield
Riverside Hotel, Ascend Hotel Collection Hotel West Chesterfield

Riverside Hotel, Ascend Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 444 out of 553 reviews" "
Rating 8 - Good. 89 out of 553 reviews" "
Rating 6 - Okay. 14 out of 553 reviews" "
Rating 4 - Poor. 4 out of 553 reviews" "
Rating 2 - Terrible. 2 out of 553 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that thete was no breakfast available.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Natural Beauty
Beautiful views, quiet, clean and lovely location. I love this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view is wonderful! Rooms are exceptionally clean and comfortable, and the staff is helpful and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the river. Staff were a pleasure. Room was large and bathroom was lovely too
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Everything was excellent at this hotel. The check-in was very smooth and the receptionist quite personable. The room was ENORMOUS and the view was beautiful over the river. There is no food at the hotel, but there is a good extensive list of local restaurants which are nearby. We went to Peter Havens—excellent restaurant with quite satisfactory prices. The best reataurant is Peter Havens in downtown Brattleboro. Street parking is available. You can have anything on the menu with confidence.
Stayed 1 night in Aug 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large room, bathroom, balcony above the river
Stayed 2 nights in Aug 2024

8/10 Good

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the river views and the bed is very comfortable. I wish the TV's were updated. I love when you can log onto your streaming accounts and stream on hotels tv's.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One hundred stars
Everything at this hotel was flawless. The location to Brattleboro and surrounding attractions was convenient and no hassle to get to. The staff was amazingly friendly and helpful, our stay was enhanced by the friendly faces we saw coming and going each day. The room was very spacious, clean and modern. The bathroom was especially large and gleaming from a fresh cleaning. Overall we would stay here every time we come up from now, it’s the only place we would consider! Thanks for a great weekend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a recent trip to Brattleboro and we were so pleased with the location and the quality of our stay. The room was both clean and comfortable. The staff were very helpful. We will definitely stay there again should we be passing through!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming property. Our room with a balcony overlooking the Connecticut River was made for relaxing! It was a great place for our morning coffee supplied by the hotel. The room itself was clean, comfortable, spacious with nice linens. The staff is friendly and helpful. We didn’t want to leave—but we will be back! It is a good base for visiting attractions and quaint towns in both NH and VT.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Room was huge and super clean. Loved having Sleep Number mattress. Will definitely return
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, very peaceful and pleasant
It is a very relaxing and peaceful place. I regret not spending more time there and I also regret that some guests do not respect the tranquility of other guests who want to rest and disconnect from the daily routine to be in contact with a view as beautiful as that. In general, the staff is extremely pleasant and very friendly. Everything is very clean and cozy. The rooms are quite spacious and so is the bathroom. I would only like some of them to be showers, which would be useful for disabled people who cannot lift their legs or who only have a wheelchair, that would be the only detail. For the most part, I loved everything. I think I plan to return.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and pleasant place
It is a very relaxing and peaceful place. I regret not spending more time there and I also regret that some guests do not respect the tranquility of other guests who want to rest and disconnect from the daily routine to be in contact with a view as beautiful as that. In general, the staff is extremely pleasant and very friendly. Everything is very clean and cozy. The rooms are quite spacious and so is the bathroom. I would only like some of them to be showers, which would be useful for disabled people who cannot lift their legs or who only have a wheelchair, that would be the only detail. For the most part, I loved everything. I think I plan to return.
Stayed 1 night in Jul 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and quiet!!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was on a work trip. Hotel is super clean. Staff are friendly. Location along the river is serene and relaxing. Enjoyed the balcony space to take in the river. Would definitely return when in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

JUDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to stop
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

This is a lovely, quiet hotel in a beautiful setting yet very convenient to highway and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

C Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A wonderful hotel. Full of light. Very clean. A super friendly, helpful staff. Spacious rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Michael and Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Two-Night Stay
Well, it's a beauty of a hotel in a great location, with an excellent view of the Connecticut River off the back. Great location if the Brattleboro region is your primary destination. The room was clean and comfortable. All that said, we had genuine issues, which would be great if they could be worked on for the future. Calling out stay one with a balcony room was misleading. The deck out back is more of a veranda or outdoor setting. Upstairs room, some had a private balcony, which was what we thought we booked. If we stay here again, I'd rather call them directly, then book online, so we can accurately get the room we want. The other downside was the shower. If you're under 5'6", stepping into and out of the shower is quite the step up. We're shorter, so it became an issue. I suppose, if you also have knee and joint issues, this may be a frustration. Speaking with the staff about our concerns did not go so well. I'm sure they meant well, but in times of need, they mostly misfired, causing added frustration. This hotel has great potential, with a handful of changes. Maybe lowering the expectation of what we book, so our experience wouldn't have been somewhat disappointing. That said, we would gladly book here again, knowing what we're getting.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joel

Traveled with partner
Very nice place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you - beautiful view and very comfortable, spacious room.
Stayed 1 night in Jun 2024