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SCHLOSS Roxburghe, part of Destination by Hyatt

5.0 star property

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Photo gallery for SCHLOSS Roxburghe, part of Destination by Hyatt

Exterior
Bar (on property)
Outdoor pool
Sauna, hot tub, hot stone massages, deep-tissue massages
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Heiton, Kelso, Scotland, TD5 8JZ
  • Kelso Abbey
    ‪8 min drive‬
  • Kelso Racecourse
    ‪10 min drive‬
  • Floors Castle
    ‪14 min drive‬

Room options

View all photos for Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View | Premium bedding, in-room safe, individually decorated

Park, Room, 1 King Bed, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle)

Suite, 1 King Bed, Balcony (Castle) | Living area | Flat-screen TV, heated floors

Suite, 1 King Bed, Balcony (Castle)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle) | Living area | Flat-screen TV, heated floors

Suite, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex) | Living area | Flat-screen TV, heated floors

Room, 1 King Bed (Courtyard, Duplex)

  • Sleeps 4
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf) | Premium bedding, in-room safe, individually decorated

Cottage, 2 Bedrooms (Golf)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 2 Bedrooms, Sauna

Flat-screen TV, heated floors

Cottage, 2 Bedrooms, Sauna

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Estate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Courtyard)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Estate)

Suite (Estate) | Premium bedding, in-room safe, individually decorated

Suite (Estate)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Castle)

Junior Suite (Castle) | Premium bedding, in-room safe, individually decorated

Junior Suite (Castle)

  • Sleeps 3
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Living area | Flat-screen TV, heated floors

Cottage, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Chef's)

Cottage (Chef's) | Premium bedding, in-room safe, individually decorated

Cottage (Chef's)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Gardener's)

Cottage (Gardener's) | Premium bedding, in-room safe, individually decorated

Cottage (Gardener's)

  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 1 Bedroom

Cottage, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Cottage, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Courtyard)

  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

SCHLOSS Roxburghe, part of Destination by Hyatt

5-star Kelso hotel with heated floors
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
SCHLOSS Roxburghe, part of Destination by Hyatt offers 129 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, SCHLOSS Roxburghe, part of Destination by Hyatt features a golf course and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1690 square feet (157 square meters) include conference space. This luxury hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

SCHLOSS Roxburghe, part of Destination by Hyatt is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Charlie's - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Sunlaws - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
State Room Lounge - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Spike Bar - Overlooking the golf course, this brasserie serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Bar 1745 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Bar 1745
  • Charlie's
  • Spike Bar
  • State Room Lounge
  • Sunlaws

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Archery
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Hunting
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,690 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property - December 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 12.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SCHLOSS Roxburghe Hotel Course Kelso
SCHLOSS Roxburghe Course Kelso
SCHLOSS Roxburghe Course
Kelso SCHLOSS Roxburghe Hotel & Golf Course Hotel
Hotel SCHLOSS Roxburghe Hotel & Golf Course
SCHLOSS Roxburghe Hotel & Golf Course Kelso
Hotel SCHLOSS Roxburghe Hotel & Golf Course Kelso
SCHLOSS Roxburghe Hotel Course
Schloss Roxburghe Course Kelso
SCHLOSS Roxburghe Golf Hotel
SCHLOSS Roxburghe Hotel Golf Course
Schloss Roxburghe part of Destination by Hyatt
Schloss Roxburghe, part of Destination by Hyatt Hotel
Schloss Roxburghe, part of Destination by Hyatt Kelso
Schloss Roxburghe, part of Destination by Hyatt Hotel Kelso

SCHLOSS Roxburghe, part of Destination by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 180 reviews
Rating 8 - Good. 23 out of 180 reviews
Rating 6 - Okay. 9 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 3 out of 180 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

alexandra

Excellent stay. George front of house and Scott in the restaurant were particularly brilliant and friendly. All the staff were lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect midweek getaway for a night to get rid of the January blues. We booked a room in the estate section of the hotel which going by pictures gives you a more modern room and is situated within the extension to the hotel. The room was clean, as was the rest of the hotel. There was everything you would need in the room. I’m told by my partner the provided hairdryer is the best of any she has used at previous stays at other hotels, so bonus points there. I’m not one for Spas but my partner loves them. But even I was impressed. Outdoors there is a choice of two saunas, a heated outdoor pool and a hot tub. There’s also a plunge pool if you’re feeling brave. Indoors you have plenty of relaxation beds and you can also directly access the heated pool via a sliding door. There was plenty of towels during our visit as well as water, herbal tea and dried fruits within the Spa. We stayed on a Monday during January and there was no issues using any of the spa facilities. On a weekend you may have a bit of a wait for some of the outdoor facilities. We had dinner at Charlie’s and the food was good, a little expensive but that’s to be expected. Service was attentive and friendly. After dinner we headed to the 1745 Club/Bar which is where we spent the rest of the evening. It gives a nice cosy, warm vibe which is exactly what we needed on a cold January evening. My only negative would be the lack of a drink on arrival.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Great hotel and spa

Beautiful hotel with excellent dining and spa. Very clean and all staff were fabulous.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James, Selkirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location great facilities disappointingly the spa was at maximum capacity when we went down so we were turned away twice before successfully getting in two hours later.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with really disappointing spa

The hotel is great, we had a great room which was really clean. The reason we visited this property was for the spa, this unfortunately turned out to be a real disappointment. It was soooo over crowded that it completely ruined the whole experience. When we arrived at the spa, there were no locks left to leave our possessions in. Then, we entered the spa and had to wait for ages to get a lounger. Once we got settled on our lounger we went into the pool, the pool is great. We then went to go into the jacuzzi pool, it was full. We waited for ages and eventually gave up. We the returned to our lounger to chill out. At this point there was more and more people arriving at the spa, these new arrivals were just walking about looking for somewhere to sit or lie down. It was like a cheap all inclusive in Costa Brava back in the 80's, all that was missing was the German's coming down at 6am to leave a towel on a bed! The spa facilities are great, there are just far to many people in the spa at any given time. There was absolutely nothing relaxing about this Spa.
Stayed 1 night in Jan 2025

10/10 Excellent

fran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and were very impressed by this hotel. We couldn't fault a thing. The staff service was flawless and attentive, the spa is incredible and the food was divine. We also loved the hotel decor. Thank you for making this such a special birthday stay!
Stayed 1 night in Jan 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Perfect place

Perfect from start to finish. The hotel is beautiful and the staff are faultless!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 from start to finish, beautiful hotel, great facilities and lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most magical night away…

The most magical night away… Service, food , staff, surroundings just amazing!!! Loved every minute ♥️
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food, great service. Will be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury spa hotel. Very helpful and attentive service. Excellent food in Charlie’s. Also enjoyed the lunchtime bar food and many fine touches around the hotel. Enjoyed the heated pool and spa. Special thanks to the young woman who welcomed us at check in and to James from Sunderland for keeping us entertained in the whisky bar despite his injury. Room very nice. All round excellent stay in the Scottish Borders
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous night away for my husband's 50th birthday. Overall the hotel and spa are lovely. Great room with lovely decor. We had a drink in Whisky bar. Huge selection of whisky's. Ate at Charlie's restaurant where the food was fantastic. The staff were super friendly and spoiled my husband for his birthday. Will definitely return.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Only a slight thing but our room was said to have a mini bar however there was only a few warm drinks on the table rather than kept in a fridge which I would not call a mini bar. Everything else in the hotel was excellent and cannot fault.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay at a beautiful hotel

Wedding anniversary night away. Outside pool is perfect for relaxing. We ate at Charlie’s restaurant. Food is delicious. Our waiter was attentive and very professional. Overall experience is restaurant was great. Breakfast the next day was outstanding. All of the staff were attentive and polite. Bedroom was tastefully decorated. We had a really great sleep. Bed was super comfy. Hotel is in a beautiful setting. We will definitely return here.
Stayed 1 night in Dec 2024