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bigBOX ALLGÄU Hotel

4.0 star property

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Free buffet breakfast
Comfort Room, 1 Twin Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Ballroom
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Room service
  • Housekeeping
$118
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Kotterner Straße 62, Kempten, BY, 87435
  • Forum Allgäu Kempten
    ‪2 min walk‬
  • bigBOX ALLGÄU
    ‪2 min walk‬
  • Residenz Kempten
    ‪11 min walk‬
  • Memmingen (FMM-Allgaeu)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed (Cozy Sitting Corner;Larger Room)

Superior Room, 1 Double Bed (Cozy Sitting Corner;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Cozy Sitting Corner;Larger Room)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Cozy Sitting Corner;Larger Room)

Junior Suite, 1 Double Bed (Cozy Sitting Corner;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed (Cozy Sitting Corner;Larger Room)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Accessible

Comfort Room, 1 Twin Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Twin Bed, Accessible

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (Small Room)

Standard Room, 1 Queen Bed, Terrace (Small Room) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Terrace (Small Room)

9.0 out of 10
Wonderful
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Small Room)

Standard Room, 1 Queen Bed (Small Room) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Small Room)

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

bigBOX ALLGÄU Hotel

4-star Kempten hotel connected to a shopping center, steps from bigBOX ALLGÄU
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
BigBOX ALLGÄU Hotel offers 124 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

BigBOX ALLGÄU Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Musics - This cocktail bar specializes in German cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Airport shuttle on request
  • Self parking on site (EUR 9 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • musics

Things to do

  • 24-hour gym
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 9 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

bigBOX HOTEL
bigBOX HOTEL Kempten
bigBOX Kempten
BigBOX Hotel Kempten, Germany - Bavaria
bigBOX ALLGÄU Hotel Kempten
bigBOX ALLGÄU Kempten
bigBOX ALLGÄU

bigBOX ALLGÄU Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 526 reviews
Rating 8 - Good. 169 out of 526 reviews
Rating 6 - Okay. 20 out of 526 reviews
Rating 4 - Poor. 9 out of 526 reviews
Rating 2 - Terrible. 4 out of 526 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities

We Really Enjoy Staying Here-But……

Have stayed here so many times and have had brilliant service so it was a shock that checking out this time was a bit of a nightmare. We were just leaving our room at 11:08 when the phone rang, it was reception saying we were late checking out. Clearly stated on my reservation was noon. Arrived at reception and tried to explain why we didn’t vacate before 11:00 to be told that I was wrong and that check out was 11:00 See attached photo as proof. Not only did they mention a payment for late check out they then tried to charge me for the room that had already paid for when I booked. I understand that confusion happens but please address it with more consideration of your guest. Also please get some firmer pillows. I ask every visit. Still a fab hotel, all the other staff we’ve ever encountered have been courteous and accommodating and you always offer the best breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent: shopping, restaurants, groceries, etc. 10 minutes walk to the old town and tourist attractions. Helpful staff. Standard doble room with terrace is quite tight. Double bed is just ok although a small double size. There was a very small wardrobe with only few hangers and one shelf only. There were no other cabinets for clothes. Modern bathroom. However, there's a lack of some privacy due to its glass walls.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This is a most impressive hotel with welcoming and professional staff, lovely rooms and a superb breakfast (it's a long time since I've had a fried egg in a hotel breakfast buffet). The room was spacious, comfortable and well soundproofed and also with very good blackout blinds. As mentioned, there is no car parking on site, but the municipal car park is a minute's walk away and is safe and inexpensive (there is also a shopping centre car park a five-minute walk away). We will certainly be back here.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Everything was excellent except for a strange occasional vibration/noise in the ceiling. It would happen every 10 to 20 minutes. Sometimes loud enough to wake you during the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Breakfast and Pet Friendly.

Our go to hotel when we stay in Kempten. Great rooms and facilities and always the best breakfast. The staff are incredibly helpful and it’s a pet friendly hotel that doesn’t charge the earth like others.
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rocio

Traveled with family
Liked: Amenities
Wonderfull brekfast
Stayed 1 night in Oct 2023

8/10 Good

Manfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist sensationell. Was für mich nicht ok war, das bestellte Tartar im Restaurant war angemacht mit Kernen und einem Dressing. Der Fleischgeschmack war leider nicht mehr zu erahnen. Leider und schade für so ein teures Produkt. Ansonsten ist das Hotel sehr empfehlenswert und klasse. Da passt wirklich alles, bis auf die nicht vorhandenen eigenen Parkplätze. Aber man findet etwas in der nahen Umgebung. Man kann sein Gepäck vor dem Hotel ausladen und woanders parken. Ein paar Minuten laufen schadet niemanden. Von da aus erreicht man auch alles bequem zu Fuss.
Stayed 2 nights in Jun 2023

8/10 Good

Akila

Liked: Cleanliness, staff & service, property conditions & facilities
Good , dependable hotel with good service. The rooms are a little small though and the beds could be better. They are too soft and give rise to back pain.
Stayed 2 nights in May 2023

8/10 Good

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 5 nights in Feb 2023

10/10 Excellent

Alexander, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel with a nice restaurant

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Jeffery

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property in the area for travelers. Clean and upscale
Stayed 1 night in May 2022

10/10 Excellent

Doron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant attitude of the staff. Good restaurant. Good gym
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying during lockdown

In difficult covid times, the hotel staff made my stay as comfortable as possible and without fuss. My only gripe is that the evening room service menu is limited during the lockdown period, so became a little repetitive.
Stayed 8 nights in Dec 2020

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

good location

Stayed 1 night in Aug 2020

8/10 Good

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

8/10 Good

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020