Along with express check-in, this smoke-free motel has free self parking and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
SmartMotel Kempten offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
SmartMotel Kempten features a terrace, a vending machine, and express check-in. Wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.
SmartMotel Kempten is a smoke-free property.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Family friendly
Crib (surcharge)
Soundproofed rooms
Conveniences
Vending machine
Virtual front desk
Guest services
Housekeeping (on request)
Outdoors
Terrace
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Access methods
Private entrance
Pets
Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night
Property payment types
Important information
Optional extras
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is also known as
Smart Motel Kempten
Smart Kempten
Smart Motel
smartMotel Kempten Motel
smartMotel Kempten Kempten
smartMotel Kempten Motel Kempten
smartMotel Kempten Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 34 out of 99 reviews" "
10 - Excellent
34
Rating 8 - Good. 44 out of 99 reviews" "
8 - Good
44
Rating 6 - Okay. 14 out of 99 reviews" "
6 - Okay
14
Rating 4 - Poor. 4 out of 99 reviews" "
4 - Poor
4
Rating 2 - Terrible. 3 out of 99 reviews" "
2 - Terrible
3
8.4/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Thuy-Van, ACTON
Traveled with family
Jul 25, 2024
Disliked: Cleanliness, amenities
Very hot with no fan. Pretty run down. We had a suite that had dirty heating elements. The cooking utensils, pots and pans were of bad quality.
If there is a bed and tv and shower and brekfast then eveything is fine for a standard person. You know it without my stories.
Please don't ask these kind of questions anymore. If there is something I need more I contact the reception. It is that easy.
Verified traveler
Stayed 2 nights in Nov 2019
4/10 Poor
Simon
Jul 3, 2019
Disliked: Staff & service, room comfort
Scary place.
Check in took ages to completed despite I said many times I don't need an invoice. Room was like a Sauna and didn't really cool down. While I resting another guest managed to open my room with her key card which was very concerning. The strange old man at reception just shrugged it off.
I arrived at 11pm. Check in was difficult because to access the key card I needed a code that hadn't been provided. I had to call to get it. Then the room had been set up with too few sheets so we had to call again to get those. The person who delivered them was very nice but it took him 20 mins to arrive (he was off site). The room also smelled strongly of cigarette smoke.
Breakfast was okay but not great.
No problems apart from one....noisy kids on my floor (school & soccer trips). However, the manager moved me to another QUIET room. No arguments, no conflict - straightforward. Customer is KING! That's what it's all about. Even problems get resolved without fuss. Excellent, enjoyed my stay.
Hotel is in a very commercial area. There is a grocery store close by but nothing else. This is ok if you have a car or are just planning on sleeping. Can't beat the price though. The rooms were clean and the shower had good pressure and nice and hot. Hotel seems really new. Good for a one night stay i think.
Check In am Automat hat nicht funktioniert, auch beim nächsten Gast nicht. War ein langes Hin und Her, bis wir endlich unser Zimmer hatten, trotz Reservierung.
Auf dem Bettlaken waren Flecken, Spinnweben überall im Zimmer und im Badezimmer.
Lampe Nachttisch total verstaubt.
Ansonsten ok und zweckmäßig!
Sehr schönes und sauberes Hotel .Wurde an der Rezeption sehr freundlich empfangen.
Steakhaus direkt gegenüber Einkaufsmöglichkeiten auch in der nähe.
War mit Fahrrad unterwegs und konnte es in der Tiefgarage abstellen.
Preis ohne Frühstück etwas zu hoch.