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Castle Green Hotel In Kendal, BW Premier Collection

4.0 star property

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Photo gallery for Castle Green Hotel In Kendal, BW Premier Collection

Exterior
Interior detail
Executive Suite, 1 King Bed, Non Smoking | Garden view
Indoor wedding
Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Castle Green Lane, Kendal, England, LA9 6RG
  • Kendal Castle
    ‪17 min walk‬
  • Brewery Arts Centre
    ‪4 min drive‬
  • Sizergh Castle
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Non Smoking, View

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Executive Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Suite, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Castle Green Hotel In Kendal, BW Premier Collection

4-star Kendal hotel with 3 restaurants
3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a steam room, and a 24-hour business center are onsite.
Castle Green Hotel In Kendal, BW Premier Collection offers 99 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to an indoor pool, Castle Green Hotel In Kendal, BW Premier Collection provides a health club and a steam room. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 258 square feet (24 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

Castle Green Hotel In Kendal, BW Premier Collection is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Greenhouse Restaurant - Onsite restaurant.
Alexander's Pub - Overlooking the garden, this pub serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.
Lounge - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Alexander's Pub
  • Lounge
  • The Greenhouse Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Fitness classes
  • Health club
  • Indoor pool
  • Pilates classes
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (258 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in hours are 3:00pm on Sunday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 2 to March 24:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.00 per person
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 10 AM to noon and 2:30-4:30 PM (2:30-5 PM on weekends).

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Castle Green Hotel Kendal BW Premier Collection
Castle Green Hotel BW Premier Collection
Castle Green Kendal BW Premier Collection
Castle Green BW Premier Collection
Best Western Plus Castle Green Hotel In Kendal
Green BW Premier Collection
Castle Green Hotel In Kendal, BW Premier Collection Hotel
Castle Green Hotel In Kendal, BW Premier Collection Kendal
Castle Green Hotel In Kendal, BW Premier Collection Hotel Kendal

Castle Green Hotel In Kendal, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 551 reviews
Rating 8 - Good. 176 out of 551 reviews
Rating 6 - Okay. 47 out of 551 reviews
Rating 4 - Poor. 15 out of 551 reviews
Rating 2 - Terrible. 5 out of 551 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all staff was exceptional
Stayed 1 night in Dec 2024

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Room was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Fredrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, staff are amazing. Room was great and breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Good breakfast and dining options. Nice bar area. Good pool, steam room and gym. Our bedroom was clean and with a comfortable bed, but a bit old and tired for the price. Unimpressed with the fixed head shower which was more reminiscent of a campsite than a 4* hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well located hotel, but with some flaws!
Lovely hotel in a beautiful location. Good food and nice bar/lounge area. Lovely views. Very friendly staff in bar and reception. Not so impressed with the twin room we had, horrible smell and awful view (back of hotel overlooking roofs and various industrial sized pipes and completely overlooked by other rooms) and very stale smell in the corridors too. Leisure area also dissapointing, felt very small and cramped and service from staff not very good, seemed more interested in their own conversation! Although hotel is in a lovely location I would not hurry back as we were so disappointed with the room and leisure facilities.
Stayed 2 nights in Oct 2024

8/10 Good

Charley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
OK...but expensive
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting, staff are great, spa is fab
Stayed 1 night in Sep 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t bother staying here. The room smelt of damp. The restaurant charged us £5.50!for water We were charged £8,80 service charge despite after a drink was spilt my partner had to wipe up the table because the barman was not interested. The pool is tiny and the pictures are not what it looks like. Also the pool was full of kids so we could not use it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, restaurant could do with figuring out that not everything goes with a mound of rocket and parmesan! Bar prices exorbitant and restaurant choices uninspiring. My advice is eat at the pub/bar in the grounds. The food is far better, more reasonable and more varied, plus a heap cheaper.
Stayed 3 nights in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Derek

Stayed 2 nights in Aug 2024

10/10 Excellent

aisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, friendly welcoming staff, superb cleanliness and service
Stayed 1 night in Sep 2024

10/10 Excellent

Heydar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Castle Green Hotel. The accommodation was good the food was good staff we lovely and the spa was fantastic! The only drawback for us having a lot of luggage we had to lug them up stairs as no lift to our room but other than that it was excellent
Stayed 3 nights in Sep 2024