The Lakeland Kendal Hotel, Sure Hotel Collection by BW
3-star Kendal hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a reception hall.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Kendal hotel also offers room service (during limited hours), a television in a common area, and an elevator.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW is a smoke-free property.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 7 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Restaurant dining guides
More
Desk
Desk chair
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 12 for adults and GBP 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 114 out of 271 reviews
10 - Excellent
114
Rating 8 - Good. 98 out of 271 reviews
8 - Good
98
Rating 6 - Okay. 36 out of 271 reviews
6 - Okay
36
Rating 4 - Poor. 13 out of 271 reviews
4 - Poor
13
Rating 2 - Terrible. 10 out of 271 reviews
2 - Terrible
10
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Christine
Feb 9, 2026
Liked: Cleanliness, staff & service, amenities
Very good only one thing no wash in dispencer bag was empty, but i always take some of my own. Very clean, breakfast very good.
Nice hotel, friendly and warm.
Comfortable beds, everything worked and would stay again.
Breakfast cooked food was good, the continental side is very basic.
Paolo
Stayed 1 night in Jan 2026
8/10 Good
Toluwalogo
Jan 16, 2026
Liked: Staff & service
Toluwalogo
Stayed 1 night in Jan 2026
8/10 Good
Charlotte
Traveled with family
Jan 4, 2026
Liked: Cleanliness, staff & service, amenities
Staff were very helpful. The hotel is well positioned. Our family room was a good size.
Charlotte
Stayed 2 nights in Jan 2026
8/10 Good
Pamela
Dec 30, 2025
Liked: Staff & service
The room was a little tired but still comfortable. Good value for money
Pamela
Stayed 2 nights in Dec 2025
10/10 Excellent
Michelle
Dec 20, 2025
Liked: Cleanliness, staff & service, amenities
Spotlessly clean, I work as a carer close on night shift, and travel to work. Just needed somewhere to put my head down until my next shift
We stayed last night and all staff are very friendly the room was very spacious and lovely fluffy towels. The room to our door needs attention but it locked so that’s the main thing. We would stay there again. Anna & Paul Rollinson
Check in was very quick and easy. It’s the little touches it was mine and my son’s birthday this weekend and we had a birthday cake, cards, sweets, drink in the room. Lovely. The room was clean and tidy and spacious. We stayed half board. The dinner allowance was very good and the food was amazing. Would definitely stay here again thank you for an amazing stay.