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Riverside Hotel

3.0 star property

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Photo gallery for Riverside Hotel

Breakfast, lunch and dinner served
Exterior
View from room
Breakfast, lunch and dinner served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
$125
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
Beezon Road, Kendal, England, LA9 6FS
  • Place, Kendal Museum
    ‪1 min walk‬
  • Place, Kendal Castle
    ‪11 min walk‬
  • Place, Brewery Arts Centre
    ‪12 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(34 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • River view

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • River view

View all photos for Family Room

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Riverside Hotel

3-star Kendal hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Riverside Hotel offers 58 accommodations with coffee/tea makers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Riverside Hotel provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 194 square feet (18 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and room service (during limited hours). Onsite self parking is complimentary.

Riverside Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
River View Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • River View Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • 194 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.00 for adults and GBP 6 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Riverside Hotel Kendal
Riverside Kendal
Riverside Hotel Hotel
Riverside Hotel Kendal
Riverside Hotel Hotel Kendal

Riverside Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 403 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the bar closed too early in the evening.
Stayed 1 night in Oct 2025

10/10 Excellent

Duygu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The room was very clean and spacious. TV was working. Location was good. Staff was nice and helpful. Everything in the room was in good condition and we had a really comfy stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with an amazing view. Right on the river and over the bridge is straight into town. Loved the balcony bar, drinks were a little expensive in hotel but the view made up for it. Pool and hot tub were very clean a little dated but didn’t matter. Bed was so so comfy and room was always warm and very Cosy. Reception staff always there for anything needed. Couldn’t recommend this hotel enough and will definitely be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debs excellent on reception very kind. Considerate and helpful with a priceless easy going manner!
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, parking onsite, friendly staff and clean rooms, good shower. Meals were good at the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was very safe and just next door, the hotel was dog friendly - some treats in the room would have been appreciated.
Stayed 2 nights in Oct 2025

8/10 Good

Campbell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choice in the restaurant was very limited.
Stayed 5 nights in Sep 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly hotel whose public areas and amenities are very good with a recently refurbished gym and a pool . The rooms are a little dated but All the staff were friendly and helpful and we thought the hotel was good value for money as it’s very centrally located in Kendal and only a of minutes walk from the shopping area . It also has its own covered parking which is included. We will stay again
Stayed 4 nights in Sep 2025

8/10 Good

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Jon-Paul

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

NEIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Pam

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and the river view was great. We had no tv for 2 nights because the staff could not locate the remote . We booked dinner before we arrived .x we were celebrating a birthday and the online dinners looked amazing …. In the riverside restaurant . I was told 7 pm was fully booked . We had a choice to book 6pm or 8 pm . We booked 8 pm …. Arrived at riverside restaurant to be told there was a private function ?? We had to go to the tannery .. they had no booking for us !! They gave a menu …. Not much was available and we had to settle for something from a very limited choice . It was not nicely presented …… all in all it was quite disgusting . On hind sight we should have sent it back . The breakfast was fine . I would not stay here again or recommend the hotel to anyone due to the misleading menu online and our disastrous birthday dinner .
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 2 nights in Sep 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff, hotel lobby and bar nice. Rooms are a little dated. Been a while since I’ve seen single use shower gels and shampoo in a hotel. Maybe dispensers would be more Environmentally friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and being improved.

Room was big - one double and one single bed. Very comfortable though the fixtures and fittings were looking a little tired. That said the hotel is getting refurbished so I expect it to improve. Breakfast was buffet style which was reasonably good. Plenty of drinks hot and cold (fruit juice), cereals etc. Only comment was the tables were sticky - I suspect the antibac spray they use was the cause - could do with washing them with soapy water occasionally. Refurbished gym, pool and bar area. Staff were great - especially the housekeeping crew. Well located centrally and a few minutes to the town centre. Would visit again.
Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy neighbours

The hotel was lovely however not their fault but our neighbours room 407 which was an adjoining room to ours came in very late and had a very loud argument- this then continued at 8am this morning- we were coming for a leisurely break- early dinner with friends and a lie in- sadly we have come home worn out and needing a nap!!!
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, free car parking, warm friendly staff, restaurant food was very good and the Spar/Pool/Gym facilities were excellent.
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very tired hotel.

Very tired hotel. Terrible pillows. Don’t have breakfast - low quality food. Tables sticky.
Stayed 1 night in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok base to go exploring.

Uncomfortable stay. I could feel the springs in the bed and it was far too soft. Felt like I was sleeping on the base. Although was very clean but outdated. Breakfast was very basic. Wasn’t to my liking with the hard crispy hash browns and rubbery mushrooms.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025