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Riverside Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverside Hotel

Free WiFi
Reception
Executive Suite | Free WiFi
Free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Chesford Bridge, Kenilworth, England, CV8 2LN
  • The Warwickshire
    2 min drive
  • Jephson Gardens
    6 min drive
  • Stoneleigh Abbey
    6 min drive
  • Coventry (CVT)
    11 min drive

Room options

Comfort Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Free WiFi

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Free WiFi

Basic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Kenilworth - Warwick, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (676)
The price is $71
per night
$85 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Kenilworth - Warwick, an IHG Hotel

About this property

Riverside Hotel

3-star Kenilworth hotel with 2 restaurants
Along with 2 restaurants, this hotel has 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available once per stay.
Riverside Hotel offers 28 accommodations. Televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided once per stay.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This Kenilworth hotel also offers a garden, coffee/tea in a common area, and express check-in. Onsite self parking is complimentary.

Riverside Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Riverside Hotel has 2 restaurants on site.

Languages

Bulgarian, Dutch, English, Greek, Hindi, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • 18 private bathrooms

Entertainment

  • TV with satellite channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 70 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 11.99 per person
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Riverside Hotel Hotel
Riverside Hotel Kenilworth
Riverside Hotel Hotel Kenilworth

Riverside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

christine P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here during an event at Stoneleigh park, the hotel is only a few minutes drive away. The hotel is under renovation but this has no impact on the stay. Albert at the reception was fantastic, great conversation and customer service. One of the best reception chats I've ever had! The room was clean and tidy, I will stay here again next year.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sara

Traveled with partner
Liked: Cleanliness, staff & service
Suited our needs for the price, however, Hotel was tired, dated. Staff helpful
Stayed 1 night in Aug 2024

6/10 Okay

Elaine

Traveled with partner
No hot water to shower
Stayed 1 night in Aug 2024

4/10 Poor

Nikki

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No children’s menu available, curtains broken in the room very shabby looking and photographs outdated to current condition of the place
Stayed 1 night in Aug 2024

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but the double was 2 singles pushed together and only I flat pillow each . We had an ironing board and no iron .. the shower was good and so was the air con
Stayed 1 night in Aug 2024

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service
The property has just been taken over and the staff are keen to make sure that everything is ok and to help you get the most out of your stay, some of the furniture looked a little dated but rooms were clean and the beds comfortable, Albert on the desk was super helpful and professional
Stayed 2 nights in Aug 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Complicated stay
We had a mix up of the understand of a room, they did offer a solution but appeared full. The room itself wasn’t they bad and was okay
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
At one time I would think this Hotel was spot on. It appeared to be lacking in small things. No draft beers, no atmosphere. We asked for a twin room, the only one available was on the 3rd floor, no lift, we are disabled and would not manage to cart luggage up 3 floors, ALBERT was VERY helpful, he arranged for a ground floor room to be available. The room had the largest bed we had ever seen, great, the room had all you needed for a short stay except storage only one bed side cabinet,small wardrobe otherwise clean and tidy. The menu was rather limited but good quality. A lounge area to sit and chat with other folks would have been nice. It would appear that some renovation was on going. Basically needs more work and to develop an identity.
Stayed 2 nights in Aug 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service from the young man behind the reception
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
I was greeted by Alberto at Reception, a very friendly helpful young man. My room was modern and spacious and had air conditioning. The bathroom was also modern and had a lovely hot shower. I ate in the bar in the evening and there was a great choice of vegetarian meals. I had breakfast the next morning and did not see many veggie options for the cooked breakfasts, but to be fair I did not ask about them as I had the continental breakfast. A very pleasant stay and great value for money.
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Liked: Amenities
The young lad on reception and the lady were absolutely fantastic. The gentleman went above and beyond to help accommodate our needs. He was extremely friendly and helpful. A true credit to the hotel industry. The bed was comfy and we had hot water, tea/coffee, a smart tv, hot shower and toiletries. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

PETER

Traveled with family
Liked: Cleanliness, staff & service
Guy at reception was exceptionally kind and welcoming Think this will be great hotel in the future
Stayed 1 night in Jul 2024

6/10 Okay

Penny

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

10/10 Excellent

rob

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The welcome was pleasant although the person was a little difficult to understand as were any members of staff I encountered. The booking in was thus protracted. The room when I entered was clean tidy and the bed comfortable, house keeping attended daily. The TV for the less technically inclined will prove a challenge. Whilst it is understood that the premises has only just been taken over and is in the throes of a complete restoration the facilities Where available need to be addressed. The menu in the dining area is to say the least minimal although the prices are reasonable. The offerings are in the main limited in variety. Beware if you are staying for more than one night as you will have to get your room card re set every evening. The price at this point in time with regard to the above comments is a little over priced.
Stayed 2 nights in Jun 2024

6/10 Okay

Sally

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
Stayed for 1 night, as a family,for a wedding in Warwick, got an uber to the Saxon mill which was £10 each way so that wasn't too bad. On arrival at the hotel it was obvious that building work was going on by the appearance of the outside, whilst we were there there was no noise or signs of builders. Entered reception, there was no staff about and after a while we had to go and find someone, whom didnt really seem to know what she was doing. We'd booked an executive room for 3 people, which was quite small and there was only 1 bed ready so we had to go back to reception to get an extra bed brought in. Beds were comfy though, but only had 1 pillow each. The bar area was okay, although drinks prices were quite expensive, it could have done with some comfy sofas in there though instead of hard chairs and tabes. Also some outside furniture to sit outside in the sun. Breakfast price was 6.99 for a continental, this consisted of cereal,toast, croissants, yogurt and fruit ,with tea or coffee. Or you could have a cooked breakfast for 12.99 each. Staff were very few , only saw 3 staff who ran the bar,reception and restaurant. The young guy was chatty and friendly. All in all it was average ,dont know if I would stay again though.
Stayed 1 night in Jun 2024

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities at the hotel were immaculate, tidy, clean and we were both very happy with our stay.
Stayed 3 nights in Jun 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shambles
Hotel had images on that it was a Ramada (and still use all of their stationary, phones etc). It isn’t. No one mentioned it was a building site with half the hotel under construction, so loads of dust, great for asthmatics. Kitchen is semi closed so all food has to be ordered the day before and it was disastrously bad (breakfast got a 50% refund and cancelled the second one). Staff have absolutely no idea what they are doing. WiFi doesn’t work. Fire alarm went off at 3.45am. Twice. (They blamed it on someone taking a hot shower!). Bed sheets left me with a rash. Then they couldn’t give out invoices (printer was not working), and then struggled to get me one emailed because I owed £6 (this was actually because I got £6 back off my breakfast that had already been paid for and they tried to charge me the other half again). Basically, 2 nights of absolutely shambolic behaviour by the hotel and I’m delighted it is over. Hopefully therapy will help me in the long term.
Stayed 2 nights in May 2024