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Relax Hotel Kenitra

3.5 star property

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Photo gallery for Relax Hotel Kenitra

Outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
Lobby
Sports bar
In-room safe, soundproofing, free WiFi, bed sheets
Outdoor pool, open 10:00 AM to 6:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Parc D'activite Commerciale, Marjane Kenitra Boute, Kenitra
  • Universite Ibn Tofaill
    ‪4 min drive‬
  • Exotic Gardens of Rabat Sale
    ‪9 min drive‬
  • Kenitra Golf
    ‪15 min drive‬
  • Kenitra Air Base (NNA)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, 1 Double Bed

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, soundproofing, free WiFi, bed sheets

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Relax Hotel Kenitra

3.5-star Kenitra hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a children's pool, and dry cleaning.
Relax Hotel Kenitra offers 60 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Kenitra hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Relax Hotel Kenitra features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Kenitra hotel also offers a library, a garden, and laundry facilities.

Relax Hotel Kenitra has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant serves lunch and dinner.
Onsite venue #2 - sports bar.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MAD 110 for adults and MAD 110 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 8 PM
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 110 for adults and MAD 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 10:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Relax Hôtel Kénitra Kenitra
Relax Hôtel Kénitra
Relax Kénitra Kenitra
Relax Kénitra
Relax Hôtel Kénitra
Relax Hotel Kenitra Hotel
Relax Hotel Kenitra Kenitra
Relax Hotel Kenitra Hotel Kenitra

Relax Hotel Kenitra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 146 reviews
Rating 8 - Good. 51 out of 146 reviews
Rating 6 - Okay. 34 out of 146 reviews
Rating 4 - Poor. 9 out of 146 reviews
Rating 2 - Terrible. 13 out of 146 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Loud noise of dogs barking and night time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mosab

Good service
Stayed 2 nights in Jun 2024

6/10 Okay

Adel

Stayed 2 nights in Nov 2023

6/10 Okay

Abdur

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Saifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
Grest Sana was very nice at the desk
Stayed 1 night in Jul 2023

8/10 Good

emad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 6 nights in May 2023

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a shopping center so had plenty of parking. Rooms were extremely nice. Staff was really great and spoke multiple languages. Youssra and the other women in the restaurant were very kind. Breakfast was free even though the Expedia listing didn’t say it is free. Great food. Overall 10/10
Stayed 1 night in May 2023

10/10 Excellent

Mouhcine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I walked in I was greeted by Yousra at the front desk . Very friendly good customer service definitely recommend this place .thank you

10/10 Excellent

Consuelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

ayoub

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Consuelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, our stay this time was an amazing experience, starting by Nehza at the front desk she was very helpful. The restaurant staff very nice...the director is amazing always greeting and very attractive to the hotel guests needs...in general all staff were very helpful.
Stayed 3 nights in Sep 2021

10/10 Excellent

Saifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Consuelo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointed returning guests
We are returning guest to the hotel and we were disappointed with the hotel before, but we need to travel to Kenitra and the hotel is the only hotel near to where we has to be.... The check in went well the lady at the reception were great and very welcoming her name is Abir, in the room we were surprised again everything clean and in order, a welcome serving of snacks and water were on the room for us, but after 8 pm everything start to go wrong, no TV channels were working, no hot water in the room, the phone line didn't work, the air conditioning didn't work only the heater in a very hot weather of Kenitra, so we went to the front desk to talk to them to find out that they were awera and they were trying to fix the problems, but the air conditioning system was set up only for heater no air conditioning will be available until the month of May.... So ridiculous.. Every customer is not the same if the hotel advertising air conditioner howcthey will program it on their preferences... Not acceptable.. We also went to the restsu9, amazing servers very helpful and friendly the food were fairly good, you can notice that they are trying hard to please the customer..disappointed review will cotinue..
Stayed 1 night in Apr 2021

2/10 Terrible

Consuelo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Consuelo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience at the Relax Hotel of Kenitra
We had 3 nights at the Relax Hotel this time, and as I stated ain the previous review every was nice and clean at the check in but after a while in the room everything went wrong, we couldn't have air conditioning, because is programed to work in the month of May, at the check out the guy at the reception wants to charge me for all my stay and food that we ate in our stay, thanks god I was aware of it because I only supposed to pay the taxes of 3 nights around 66 dirhams...
Stayed 1 night in Apr 2021

6/10 Okay

morad

Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beds 🛌 mattress seems like old Soft and uncomfortable Might need replacing to new ones i think Otherwise hotel 🏨 is very good Nice location if you have car
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stayed 13 nights in Sep 2019

6/10 Okay

Yassinove, New York

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There is no need to have a refrigerator and A/C in the room if they’re off when you’re not in your room. Housekeepers often let windows open, welcome mosquitoes.
Stayed 14 nights in Aug 2019

2/10 Terrible

Consuelo

Liked: Room comfort
Disliked: Cleanliness, staff & service
Un happy customer
I stsyed at this hotel many many times in the past two years and I always have some disappointments, and this time we were six days, five nights at this hotel and I had few problems from the first moment that we entered in the room, I hope the hotel management read my reviews and all the others unhappy customers that take time to write our disappointments here with the only purpose of our stays at the relax been more relaxing and less stressful. I want to thank to the few staff members that one way or the other make our stays good, and shame for the others that does not do theyy job correctly. I appointed to one of the staff that she tried to please us. that they should check the rooms before they said are ready for a new guest to come in, not to try to clean or fix all the problems there when the guest are inside the room, that is why every hotel have service clerk and supervisor..I will comeback to this hotel to give another try, but is we get another disappointment we won't comeback again. I hope this time they take very serious my review at this moment, To the hotel staff please do not wait until I am inside the room toread my reviews, take all the reviews accountable and try to fix all the mistakes, like. Room cleanness, TV service, Air conditioning works, bath towels and bedding are proper clean (white not gray color). This time we didn't wasted time to pay for breakfast based on previous experiences... take in consideration the hotel highly price.
Stayed 1 night in Aug 2019

4/10 Poor

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unhappy returning guests 😔😔😔😔
We had stayed in this hotel many times in the past year due to family trips, and everytime we have something positive and something negative, I always said price is very high for the quality of service, but we comeback. This time almost everything was negative, starting for our room was awful, was the last room in the second floor hallway, when people smoke outside we had the smell inside, noisy..., plus the TV channels didn't work proper, and the worse the bed was not changed in long time and the bathroom was very dirty and room. Floors was not Clean either, the breakfast was awful, they changed the menu or the chef and we couldn't eat nothing that satisfied us, it was the worst stayed we had at this Relax. The only positive thing was the girl at the front desk noticed by my ID that my birthday was coming and hers was a day before mine, so we had a nice conversation about it.....i wish I can remember her name... As I said before we had been there many times and only two staff members remember us and greet us with a welcoming smile.. I will give another try to this hotel if they don't improve and make us feel welcome for the high that we paid for our stayed we will look for another hotel where to stay in our future trips to Kenitra..
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Noisy we can hear road cars noise and nuisance I order 1bottle if water they bring 2 and the server was not happy to take it back so I took the 2 bottles and I pay for it Also they charge me tax on the room ??????
Stayed 1 night in Jun 2019

8/10 Good

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
It is okay, price is way too high, breakfast should be more presentable, not a lot of uncoordinated foods and most of them cold..
Stayed 1 night in Dec 2018

8/10 Good

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice, but price is too high.
Amazing, we love this hotel, we always stayed there in our frecuents family trips to Kenitra, the only bad thing about this hotel is the price is too high if you compare with others Relax hotels prices for one night in this hotel is always double compare with others even Marrakech and the newest one in Casablanca....
Stayed 2 nights in Mar 2019

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019