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Veranda Natural Resort

4.0 star property

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Photo gallery for Veranda Natural Resort

15 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Front of property
4-Bedroom Pool Villa with Pool Table | Terrace/patio
Cliff Residence Ocean Superior | Balcony view
Bungalow Suite Deluxe | Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$102
includes taxes & fees
Feb 20 - Feb 21

Explore the area

View in a map
Kep Hillside, Kep, Kep
  • Place, Kep National Park
    ‪2 min walk‬
  • Place, Crab Market
    ‪10 min walk‬
  • Place, Kep Beach
    ‪15 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)

Room options

View all photos for Bungalow Suite Deluxe

Bungalow Suite Deluxe | Bathroom amenities | Shower, rainfall showerhead, free toiletries, hair dryer

Bungalow Suite Deluxe

  • Garden view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Residence Double

Cliff Residence Double | Balcony view

Cliff Residence Double

  • Garden view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Residence Garden Superior

Cliff Residence Garden Superior | Balcony view

Cliff Residence Garden Superior

  • Garden view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Residence Ocean Superior

Cliff Residence Ocean Superior | Beach/ocean view

Cliff Residence Ocean Superior

  • Ocean view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Twin bed

Cliff Twin bed | Balcony view

Cliff Twin bed

  • Garden view
  • 350 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Four Bedroom Pool Villa

Four Bedroom Pool Villa | Private pool

Four Bedroom Pool Villa

  • Mountain view
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Hillside Suite Bungalow

Hillside Suite Bungalow | Beach/ocean view

Hillside Suite Bungalow

  • Ocean view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vacation Villa Penthouse

Vacation Villa Penthouse | Terrace/patio

Vacation Villa Penthouse

  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Residence Rosewood

Residence Rosewood | Minibar, in-room safe, individually decorated, individually furnished

Residence Rosewood

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stone Villa

Stone Villa | Minibar, in-room safe, individually decorated, individually furnished

Stone Villa

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Wooden Bungalow

Suite Wooden Bungalow | Terrace/patio

Suite Wooden Bungalow

  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Retreat

Superior Family Retreat | Beach/ocean view

Superior Family Retreat

  • Partial ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 King Beds

View all photos for 4-Bedroom Pool Villa with Pool Table

4-Bedroom Pool Villa with Pool Table | Minibar, in-room safe, individually decorated, individually furnished

4-Bedroom Pool Villa with Pool Table

  • Garden view
  • 1076 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Vacation Villa

Vacation Villa | Beach/ocean view

Vacation Villa

  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Family

Villa Family | Living area | 32-inch TV with cable channels

Villa Family

  • Garden view
  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Retreat with Private Balcony

Sunset Retreat with Private Balcony | Minibar, in-room safe, individually decorated, individually furnished

Sunset Retreat with Private Balcony

  • Garden view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Ocean Retreat

Family Ocean Retreat | View from room

Family Ocean Retreat

  • Ocean view
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Private Wooden Cottage

Private Wooden Cottage | Garden view

Private Wooden Cottage

  • Garden view
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Residence Penthouse

Residence Penthouse | Minibar, in-room safe, individually decorated, individually furnished

Residence Penthouse

  • Garden view
  • 639 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Private Villa

Three Bedroom Private Villa | Minibar, in-room safe, individually decorated, individually furnished

Three Bedroom Private Villa

  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Twin Beds

View all photos for Sunset Retreat with Shared Balcony

Sunset Retreat with Shared Balcony | Minibar, in-room safe, individually decorated, individually furnished

Sunset Retreat with Shared Balcony

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 3 Bedrooms, Mountain View

Family Triple Room, 3 Bedrooms, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, 3 Bedrooms, Mountain View

  • Mountain view
  • Sleeps 8
  • 1 Twin Bed, 1 King Bed and 1 Double Bed

Similar properties

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Vakara Hotel Kep
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 5 reviews
Vakara Hotel Kep

About this property

Veranda Natural Resort

4-star Kep hotel steps from Kep National Park
Along with 15 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 20 poolside bars, 2 bars/lounges, and a snack bar/deli.
Veranda Natural Resort offers 40 air-conditioned accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Veranda Natural Resort features a full-service spa, 15 outdoor swimming pools, a steam room, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 20 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Kep hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Veranda Natural Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
The Secret - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 17 for adults and USD 8 for children
  • 2 bars/lounges
  • 20 poolside bars
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Secret

Things to do

  • 15 outdoor pools
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Scooter/moped rentals
  • Steam room

Family friendly

  • 15 outdoor pools
  • Children's pool
  • Private pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 8 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Veranda Natural Resort Kep Province
Veranda Natural Resort Kep
Veranda Natural Kep
Veranda Natural
Hotel Veranda Natural Resort Kep
Kep Veranda Natural Resort Hotel
Hotel Veranda Natural Resort
Veranda Natural Resort Kep
Veranda Natural Resort Hotel
Veranda Natural Resort Hotel Kep

Veranda Natural Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Zeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: big rooms, lush jungle surrounding, nice spa, and helpful staff Cons: Noisy pool area, few staff, and dated feel WiFi for the most past worked well, given the size of the resort, but it would cut out occasionally The hotel has many different style of rooms so it's worth asking to see a few rooms to find one that you like.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most wonderful resorts I have stayed in. The property is amazing. Walking from our room to the pool, spa, and restaurant felt like we were walking through the jungle. The daily breakfast was fantastic. The service throughout our stay was top notch. We will definitely stay here again when we visit this area in the future.
Stayed 4 nights in May 2025

10/10 Excellent

wayne

Stayed 3 nights in Mar 2025

10/10 Excellent

Sann, Verdun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always a relaxing place. Wonderful pool. Breakfast was good but they were not eager to refill when items are gone. A reinvestment of this property is sorely need to maintain its quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing break from the cities. Extremely kind and helpful service. Substantial breakfast buffet. Beautiful views.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dora

Traveled with group
Liked: Amenities, property conditions & facilities
Beautiful and restful retreat. Despite being some of the only guests, all facilities were open and we were treated like royalty - the two swimming pools are beautiful, spa provided full service and food was excellent. We would definitely go back again and recommend it to anyone who needs a break.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

long stay was too short

I stayed for only 6 nights and wished I could stay 3 weeks; a place where I was able to relax and feel pampered, make a home base for local touring, but also to read, contemplate, and heal. Also ate nearly all my meals at Secret restaurant: Amazing food and sincerely warm hospitality.
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Kep

Really lovely spot. Great service. The best thing about this hotel is the excellent infinity pool and brilliant spa treatments. Don’t even think of going to someone local to save money. The girls here are amazing at massage and nail treatments.
Stayed 3 nights in Mar 2024

8/10 Good

Lurae

Traveled with partner
Liked: Staff & service, amenities
Ok resort. Shower does not drain. Bathroom flooded everytime we showered. Hotel is outdated. Ok for short term
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Veranda Natural several times. It really is a unique and amazing property that I highly recommend. The rooms are blended into the surrounding natural landscape and both pools are well maintained. Each room is created differently. Beautiful place to relax and enjoy.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2023

10/10 Excellent

ERIC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic elegance, surrounded by natural beauty. Spent 2 nights. Late check out gracias granted.
Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great breakfast, nice pool and beautiful sunsets.
Stayed 3 nights in Feb 2023

10/10 Excellent

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, scenery, staff, and food.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I spent 3 nights at the resort with many friends. The staff is excellent, easy to understand/speak English and always check how things where and all staff greeted me as they past.While the room was very large and comfortable with nice view it's a bit worse for wear. The entire resort looks like Covid-19 has been difficult over the last 18 months. I was at the resort about two and half years ago and the property was incredible. While the structure is there many thing look in disrepair from a lack of staff. I wish the resort well and hopefully Covid will end soon so they can get more guest to pay for the proper amount of employees such a large property requires. Perhaps I will try again next year.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay but my only problem was the number of stairs! If you are elderly or handicapped, it is not the place to stay. If you are young, healthy, and no problems climbing many stairs you would like it. The room was large, clean, and had all that was needed for a pleasant stay. The staff was very helpful and pleasant. The breakfast was the usual fare and good. There are 2 swimming pools and both clean and set in relaxing areas of the hotel. The only other thing I can say is I would have preferred a softer bed.
Stayed 2 nights in Jun 2020

10/10 Excellent

Johan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place in Kep. Beautiful location and setting. If you make it to Kep this is the place to stay.
Stayed 2 nights in Jan 2020

8/10 Good

Bunleng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veranda Resort is absolutely unique! Set amongst tropical gardens and the use of stone and timber in all buildings is awesome. Loved the Infinity pool and the garden pool. Both really well maintained and look beautiful. We were sad to leave.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I have ever stayed at, just outstanding in every way.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most of the staff. Those I liked were all friendly and helpful. The property was beautiful and very clean. I would recommend this resort to anyone I know. What I didn't like was the fact that I was made to pay for extra person for breakfast. I booked 2 rooms. Room 1 had my wife and I and my daughters age 2 and 5. Room 2 had 3 adults, 1 child age 2. When I booked, it said 3 adults per room (breakfast included). I don't think I should have been charged extra breakfast fee. The kids don't even eat much. They should not be considered. This place is high class, but the way they charged kids for the free breakfast was very petty and not a good look. Also, my other annoyance was the fact that there was one person who obviously appeared to work there, appear to monitor us the whole time during breakfast. He was not cambodian. He only seemed to greet non cambodians. It made me and my group feel awkward. He just stared and looked and not talk to us. That rubbed me the wrong way.
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great Resort

This was a great experience, as usual. Great rooms, and the resort is built to make you feel like you are wondering through a jungle. Two pools are fantastic. Lots of places to lounge around.the only downside is that the road to the resort is in terrible condition, making it difficult for cars, tuk tuks, and even walking. I received a kind and honest note from the manager describing the situation and their stand-off with the government about paving it. Despite this, it does make it reduce my rating from a 5 to a 4. Hopefully they will rectify this in the future, because it’s a fantastic resort.
Stayed 1 night in Jun 2019