*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Bertam Resort, Penang features a full-service spa, a water park (surcharge), and 5 spa tubs. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business amenities at this 4-star property consist of a business center, 14 meeting rooms, and coworking spaces. Event facilities measuring 35000 square feet (3252 square meters) include a conference center. This Mediterranean resort also offers an outdoor pool, a children's pool, and a health club. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in February 2023.
Bertam Resort, Penang has designated areas for smoking.
- Walkway to water
- Lazy river
- Coworking spaces
- Children's games
- Children's toys
- Number of outdoor pools - 1
- Number of spa tubs - 5
- Elevator
- Fitness facilities
- Lockers available
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Books
- Limo or town car service available
- Valet parking (surcharge)
- Infant/toddler toys
- Foosball
- Conference space size (meters) - 3252
- Number of meeting rooms - 14
- Concierge services
- Gift shops or newsstand
- Conference center
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 282
- Number of floors - 5
- Number of buildings/towers - 2
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Water park access (surcharge)
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Free pool cabanas
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Number of coffee shops/cafes - 2
- Breakfast available (surcharge)
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Library
- Locally-owned & organized tours & activities
- Showcase for local artists
- At least 80% of all lighting comes from LEDs
- Covered parking
- Uncovered parking
- Secured parking
- Vegan menu options available
- Covered parking
- Vegetarian menu options available
- Uncovered parking
- Secured parking
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Reusable cups only
- Reusable tableware only
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Bicycle tour information
- Electric bicycle charging station
- No accessible shuttle
- Number of accessible parking spaces 4
- Smooth flooring in public areas
- Clubhouse
- Tile flooring in public areas
- Golf caddy
- Couples/private dining
- Designated smoking areas (fines apply)
- Designer stores on site
- Front entrance ramp
- Registration desk height (inches) - 28
- Registration desk height (centimeters) - 71
- Karaoke
- Elevator door width (inches) - 39
- Elevator door width (centimeters) - 99
- Year Built - 2023
- Electric car charging station
- Health club
- Children's pool
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 3
- Conference space size (feet) - 35000
- Ballroom
- Banquet hall
- Carport
- Gated community
- Golf cart
- Golf clubs (equipment)
- Optional golf privileges
- Multilingual staff
- Outdoor furniture
- Off-street parking
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Lazy river
- Free WiFi
- Grocery/convenience store
- Laundry facilities
Room Amenities
Bertam Resort, Penang offers 282 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Cable TV service
- Free WiFi
- Down comforter
- Pillowtop mattress
- TV size: 50
- TV size measurement: inch
- MP3 docking station
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Free WiFi (limited) device count 4
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Mini-fridge
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Dining table
- Meal delivery service available
- WiFi speed 50+ Mbps
- Smooth flooring in room
- High pile carpet in room
- Tile flooring in room
- Area rug/s in room
- Hardwood flooring in room
Parking
Free self parking , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Essoura - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Le Grill - Onsite fine-dining restaurant. Open daily.
Citrus - Onsite bar. Open daily.
Kasbah - Onsite bistro. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Kechmara Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchairs available on site
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A health club and a water park (surcharge) with a lazy river are featured at the resort. 5 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Fitness classes on site
- Hiking/biking trails on site
- Bicycle rentals on site
- Golf lessons available nearby
- Health or beauty spa nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200 per accommodation, per night
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MYR 56 for adults and MYR 35 for children
- Covered valet parking fee: MYR 30 per night (in/out privileges)
- Rollaway bed fee: MYR 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property uses solar energy. Long-term renters welcome.
One child stays free
Car not required
Long-term renters welcome
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 6
Comprehensive food waste policy
Comprehensive recycling policy
Children stay free
Service animals not allowed
Renewable energy source - solar
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
- Rollaway/extra beds are available for MYR 150.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 7:00 AM to 8:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Free in-room WiFi has a 4-device limit.
Hotel Names
- Bertam Resort Penang
- Bertam Resort Water Park
- Bertam Resort, Penang Resort
- Bertam Resort, Penang Kepala Batas
- Bertam Resort, Penang Resort Kepala Batas
Hotel Reviews
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