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The Santai by LifestyleRetreats

4.5 star property

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Photo gallery for The Santai by LifestyleRetreats

Lobby sitting area
Lobby
Lobby
Lobby
In-room dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Barbecue grill

Explore the area

Map
Jalan Bumbak No. 88A, Umalas, Kerobokan, Bali, 80361
  • Canggu Square
    ‪3 min drive‬
  • Splash Waterpark Bali
    ‪4 min drive‬
  • Finns Recreation Club
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪37 min drive‬

Room options

View all photos for One-Bedroom Private Pool Villa

View from room

One-Bedroom Private Pool Villa

  • 3767 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Three-Bedroom Private Pool Villa

Premium bedding, in-room safe, desk, iron/ironing board

Three-Bedroom Private Pool Villa

  • 6458 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 3 Double Beds

View all photos for Two-Bedroom Private Pool Villa

Premium bedding, in-room safe, desk, iron/ironing board

Two-Bedroom Private Pool Villa

  • 3767 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

View from room

The Soul House Bali

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (101)
The price is $83
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
The Soul House Bali

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

The Santai by LifestyleRetreats

4.5-star condo resort in Umalas
Along with an outdoor pool, this condo resort has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, free use of bicycles, and concierge services. Each condo provides an LED TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
The Santai by LifestyleRetreats offers 11 air-conditioned accommodations with iPod docking stations and video-game consoles. Rooms open to furnished lanais. Accommodations offer separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Accommodations at this 4.5-star condominium resort have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kerobokan condominium resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the condo resort include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the condominium resort include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. The Santai by LifestyleRetreats features an outdoor pool and complimentary bicycles. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury condominium resort also offers spa services, a library, and a terrace. Concierge services and a complimentary grocery shopping service can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Santai by LifestyleRetreats has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
GONG Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian, Japanese

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car required
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • GONG Restaurant

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels
  • iPod dock
  • Library
  • Video game console

Outdoor areas

  • Barbecue grill
  • Furnished lanai
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a village

Things to do

  • Free bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 11 units
  • Built in 2014
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Santai Hotel Seminyak
Santai Seminyak
Santai Villa Kerobokan
Santai Kerobokan
The Santai Bali/Kerobokan

The Santai by LifestyleRetreats Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 78 reviews
Rating 8 - Good. 13 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Catharine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are lovely, really accommodating and will help in any way they can. It is a beautiful set up, although could do with a bit of renovation. The outdoor bath is a lovely idea but we didn’t use it because it was too old and dirty. The area is very busy and like most busy areas in Bali, pretty dirty and noisy. This hotel is particularly noisy on a Saturday night when we got no sleep at all. The overall though is if you want a decent hotel with amazing staff and this is the area you want to be in, it is great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dato Adam

Stayed 4 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 4 nights in May 2023

10/10 Excellent

Benito, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hospitable staff. Cooking class is a must try.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Heavenly Villas, Improvement on Maintenance
Booked 2 villas (1 3 bedroom and 1 2 bedroom) for 11 of us. Overall, we had a wonderful time. The whole property wasn't too big so everything seems very private. Straight from the welcome, breakfast servings, and housekeeping, the staff were very helpful and polite. The villas were heavenly. The pool, the spacious rooms, the layout of the living rooms. The 3 bedrooms villa had an open living room which was just nice during sunny days like what we had, but I would think that it would be disastrous during the rainy season. The 2 bedrooms villa had a closed living room which was much more ideal for me. There were few things I wasn't a fan of. For instance, there was very minimal number of sockets in the rooms. By this I mean the sockets are used for portable lights in the room, and if those lights are plugged out, the room would be quite dark at night. Also, the "open" bathroom does give a nice feel to it, but sometimes this also mean that the bathroom is prone to bugs coming in. The shower door couldn't close in my room and it was so hard to adjust the shower to get warm water. One unfortunate experience is that we saw a rat in one of the 2 bedroom villa rooms during one of the nights. We were ok because no one was particularly scared of rats, so we chased it off. But I would say this requires more attention from the management to improve maintenance of the property. Overall, had a wonderful stay, and I would come back again when going to Bali in a big group.
Stayed 2 nights in Aug 2019

10/10 Excellent

VINCENT, Hong Kong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and food at hotel lobby are fabulous. Staffs are very polite and caring.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Away from the crowds
Excellent facilities in all the villas, staff friendly, nothing was a problem. A bonus having a restaurant and bar on the grounds. No issues on getting dropped,off for shopping or dinner in their own vehicles.
Stayed 7 nights in Jul 2018

10/10 Excellent

Jinhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect relaxation villa!
It is very private villa. It is very friendly thoughtful villa. It is very luxury villa. It is very gorgeous villa.
Stayed 12 nights in Sep 2017

10/10 Excellent

SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but location not so convenient
Good service but not so convenient
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joon Shick, Jayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but very delightful stay
My family, Me, my wife and 2 kids, had stayed the Santai the night before we left Bali. As we had to take the flight very early in the morning, we left the hotel almost midnight. Though it was a very short stay, I was really impressed by the considerate services arrangement of the manager. For instance, he managed to provide us with free dinner because we couldn't get free breakfast which was included for the reservation. Overall, it was really delightful experience for us.

10/10 Excellent

Elvina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a really nice villa for a holiday. The place is comfortable and clean, the service is acceptable though can still be improved of course. The breakfast might need a little more improvement. The shuttle service is really helpful. Overall we enjoyed our stay there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 nights not enough. Wished we could stay longer.
Stayed in a 3 bedroom villa. Was very spacious for our family of 6. Decor and design is wonderfully airy and brings nature into the villa. So occasional lizards and from what I read, a snake in the bathroom, and while we were there, a lemur like animal ran across the pathway in the common area, were great encounters for my kids. The open kitchen was uselful to make snacks and to cook for picky young diners. The breakfast was limited, but adequate. Love the open concept bathrooms. But the management should look into putting in mosquito netting over the beds, as we had mozzy bites despite the foggings and sprays at turndown service. Service is perfect. All staff were sincere, warm and friendly and go out of their way to help, and fullfill our requests. From setting up the PS4 for the kids, providing toys for water play... etc... In particular, Agus from the butler team, helped tremendously with restaurant reservations, transport arrangements and spa arrangements. Gede from the Gong restaurant, provided us with salt&pepper and cooking oil, which we had forgotten to buy. He also ensure that all the groceries that we ordered were prepared and in our villa upon check-in. we would have loved to have in-villa dining on some of the nights, but the meals were a little expensive. Overall , the whole family didn't want to leave at the end of the 6 night stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top villa in Bali!
One of the best villa I've stayed in Bali. The service was excellent. Me and my friends got to ride the bike as well and around the villa there are nice fields. Was really happy with the hotel, too bad we only stayed for a night. Would definitely return!

10/10 Excellent

Denise, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing vacation
Great stay with a bunch of girlfriends. Service was fantastic, pool was amazing, amenities in the villa kept us entertained and in-villa dining was reasonably priced. Perfect for staying in!

10/10 Excellent

Leo, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Luxury
Having travelled widely, The Santai was the most luxurious accomodation I have stayed. From the daily fresh flowers and cookies to the 5 star breakfast no detail was overlooked. The staff were friendly yet respectful and very attentive. They were also kind enough to upgrade us to a larger villa. I highly reccommend a stay at The Santai.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but awesome villa
The free airport transfers were excellent. My friends and I arrived on two separate flights and they arranged free two-way transfers for us without any issues. The villa was EXACTLY as depicted in the photos - luxurious, cosy, clean and thoughtful. Although the villa is not that close to Seminyak (15-minute drive), the staff were very helpful in arranging car transport (whenever possible) and taxis. The service throughout our stay was outstanding - they were more than happy to chop up the coconuts we ordered as and when we wanted, housekeeping was thorough, and the staff's friendliness and eagerness to serve was consistent and genuine. Overall, a great stay and an absolute gem for the price.

10/10 Excellent

ishmael, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very New Villas - and perfect service
Perfect in many ways and I hope they will always maintain the best service for their guests...

10/10 Excellent

Choy, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for family stay
Whole family have wonderful time in this hotel. Hotel provide two ways airport transfer and have free transfer to Seminyak also.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious villa and great service
Luxurious villa and faultless service. Beautifully designed with dreamy walkways. Villa including pool is cleaned every morning. Note its an open toilet/shower concept. We enjoyed ourselves so much lounging by the pool in the daytime, being driven to have our massages at spas and going out for dinner. Seminyak's restaurant scene very pleasantly surprised me. The villa's surrounding location was slightly unsightly, so we did not dare venture out on our own with the free bicycles provided. Driver took us wherever we needed to go. However, would still recommend staying at The Santai if you're in Seminyak to enjoy chill-out time with friends in the villa and discovering the vibrant restaurant/lounge scene.

10/10 Excellent

Mathias

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

keitaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
綺麗
Stayed 2 nights in Jun 2024

8/10 Good

Akane

Liked: Cleanliness
Stayed 3 nights in Jul 2024