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Kerta Vacation Packages

Communication prior arriving was great and we were able to book airport transfer. All the staff were helpful and very welcoming. The location is great as everything is working distance. The property was well maintained as they had staff doing the rounds. Room was super clean and bed made everyday. We also used the laundry service and got our clothes within a timely manner. I would highly recommend staying here!

The staff are absolutely top tier to the point they are always checking in on you and also seeking constant feedback which it is a massive plus. The minute I have checked in they welcomed me in the best surprise as possible. If i had a chance on going back there again I would totally book this place again

Absolutely wonderful, nothing was too much trouble for the staff. Housekeeping was amazing. Always happy and smiling. Thank you for the wonderful stay. Would highly recommend.

Loved this place. I wish we had booked more than 2 nights! The zoo is next door. We loved the breakfast and dinner here. Highly recommend!

Staff were very freindly and at hand when needed. It was a nice quite location to begin our trip away from the chaos one has come to expect in Bali. The view from the room and dining room into the lush forest was very peacefully. Breakfast was good, however evening meals were very average. So much so, we decide to take the taxis in to ubud (about 30 minutes away) for dinner for the last 3 nights of our stay. Food and drinks are over priced for the quality, compared to the local area.it Bed was ok, however pillows 2 out of 10. Spa was excellent highly recommend. Rooms needed some TLC, doors hard to open to bathroom, tap in bathroom didn't work as it should. Towels were clean (however stained) they need to replace them. Overall l think its rated as 4 star (maybe 3.5 stars) They just need to improve food, replace linen, review each room from top to bottom) The hotel price/package was good, however if we stayed in this area again we would try somewhere else.

Check in process was seamless, we messaged on WhatsApp before arrival and we were greeted by someone at the gate. There is staff preset from 9-5 wich responded quickly with any questions. Daily house cleaning was a nice plus Pool was clean and air conditioning was cold both bed rooms were large and both ensuits were clean one has a roof that opens to let natural sunlight in, the kitchen was functional Private parking directly Infront of villa and your own key I was very impressed over all I will be back (I recommend asking about in villa massage fair price and good quality)