Gilmore Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Gilmore Hotel, Trademark Collection by Wyndham

Bar (on property)
Room, 1 Queen Bed, Non Smoking, Ocean View | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
$190
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
326 Front St, Ketchikan, AK, 99901
  • Port of Ketchikan
    ‪3 min walk‬
  • Creek Street
    ‪4 min walk‬
  • Dolly's House Museum
    ‪6 min walk‬
  • Ketchikan, AK (KTN-Ketchikan Intl.)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Gilmore Hotel, Trademark Collection by Wyndham

Ketchikan hotel steps from Port of Ketchikan
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Gilmore Hotel, Trademark Collection by Wyndham offers 34 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Gilmore Hotel, Trademark Collection by Wyndham is a smoke-free property.

Annabelles - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Annabelles

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between October 1 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Gilmore Hotel
Gilmore Hotel Ketchikan
Gilmore Ketchikan
Hotel Gilmore
Gilmore Hotel, Trademark Collection by Wyndham Hotel
Gilmore Hotel, Trademark Collection by Wyndham Ketchikan
Gilmore Hotel, Trademark Collection by Wyndham Hotel Ketchikan

Gilmore Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 606 reviews
Rating 8 - Good. 204 out of 606 reviews
Rating 6 - Okay. 144 out of 606 reviews
Rating 4 - Poor. 69 out of 606 reviews
Rating 2 - Terrible. 32 out of 606 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

KHAIMOOK

Liked: Cleanliness
This hotel sits right at downtown. It's convenient to walk over to shops. Staffs are super nice and friendly. The only downside is the heater in the room. It's the old style steam heater. On my first night, it ran so loud all night that I could not sleep. The gurgling noise of the heater is terrible. The second night, after learning how to turn it off, I could sleep. I wish the hotel upgrade this feature. It looks like that thing has been there for at least 40 years.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful.The hotel was very nice.The room was very nice.The restaurant was great.The location was great.Could not have had a better stay.
Stayed 1 night in May 2025

2/10 Terrible

Thomas W

Traveled with family
Disliked: Amenities, property conditions & facilities
Way out of date. Tiny rooms Thin walls. Can't control your own temperature. No ammenities .
Stayed 3 nights in May 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
The Gilmore is a very old but well kept up hotel in downtown Ketchikan. Can’t beat the location- right on the Main Street. Quiet. My room didn’t have a great view but the great location was so good!! Staff was very nice. They paid for taxi to and from the airport ferry!! Restaurant Annabelle’s was next door and had good food!!
Stayed 4 nights in May 2025

10/10 Excellent

Critina

Traveled with group
Family owned and very accommodating with personal greeting when seen at desk.
Stayed 3 nights in May 2025

10/10 Excellent

Shaun, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and a very friendly staff. Wifi worked really well too. Bed was surprisingly comfortable. Bathroom was a little cramped and not well ventilated, but all was clean and functioned well. Annabelle’s (the attached restaurant) had a great selection of food.
Stayed 3 nights in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Kevin

Disliked: Property conditions & facilities

Funky and Part of the Charm

The property is conveniently located and well priced. But there are limitations. The WiFi would only work if you cracked the room door open. Though the front desk said it was a courtesy upgrade to give me a tub, there wasn’t adequate hot water to fill it. My dream of a hot bath in Alaska never happened. The staff was responsive, but often wasn’t able to resolve the above issues. Part of the charm of an historic property. The restaurant downstairs pops their back door open obviously to vent deep far fryer fumes into the lobby. The carpet on the stairs shows a bit of tackiness due to that. The maid apologized she wasn’t able to clean my room one day. She was short handed. The television in the room was small and needed to be programmed to fill the entire screen. No roller shades on the windows facing the street, so it was either blackout or give the street a show. Would I stay here again? Probably not. But somehow I feel for the staff who seems to be struggling against an aging property and perhaps management limitations. I’m not angry, just disappointed that with a few changes to this old diamond in the rough could perhaps make it shine again.
Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Stayed 3 nights in May 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful. The decor is right up my alley...the adjoining restaurant is Fabulous...right clam chowder and Mary is the best. Wouldn't change a thing
Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
character and staff excellent
Stayed 1 night in May 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel that has been nicely updated
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Gilmore! The history, the location, the cozy beds, and the great hard working staff. Hats off to Jim at the front desk, he was so sweet to us and helped us get around and shop for local fish. It was a fun outing, thanks to Jim! And because of Jim my family will enjoy fish from Alaska when we get home.
Stayed 3 nights in May 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very comfortable. Hotel staff very helpful. It was nice to have a shuttle service from local taxi provided by hotel
Stayed 1 night in May 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location was great! Close to restaurants, shops, and sights. Free shuttle to/from airport/ferry. Room was clean and smelled nice. Staff was very friendly. Didn’t have hot water one day and fixtures were very dated but otherwise would recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend

Great central location. Staff was so friendly. Views of sea planes
Stayed 3 nights in Apr 2025

10/10 Excellent

Karl

Stayed 2 nights in Sep 2024

4/10 Poor

Carlos, Loveland

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Charming old hotel, very dated, loud street front.
Stayed 3 nights in Aug 2024

8/10 Good

Ken

Stayed 2 nights in Sep 2024

6/10 Okay

Mindy

Traveled with partner
Liked: Cleanliness, staff & service
Room was loud every morning at 430am from the garbage trucks. We stayed 3 nights and were given the worst room. Windows opened to an ally where there was yelling and profanity yelled during the night. No elevators. Great location. Easy to walk to shopping and sites. Microwave and bags of ice were available making eating convenient. Hot chocolate and apple cider available for free. Old hotel but updated nicely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, amenities
Located in the heart of town, this hotel has old charm with modern amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Comfortable, but very old and iver priced
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in the downtown area. It is a hotel with a history, so a little tired in spots, but very friendly staff and a clean environment. It was just a one night stopover before getting on a boat.
Stayed 1 night in Sep 2024