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La Concha Key West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Concha Key West

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Beach nearby, beach towels
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
430 Duval St, Key West, FL, 33040
  • Duval Street
    1 min walk
  • Audubon House and Tropical Gardens
    5 min walk
  • Harry S. Truman Little White House
    6 min walk
  • Key West, FL (EYW-Key West Intl.)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for PURE wellness King

Premium bedding, pillowtop beds, minibar, in-room safe

PURE wellness King

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, View, Corner

  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, View (Island)

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, View (Island)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

La Concha Key West

Hotel in Key West Historic District
Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Housekeeping is available on request.
La Concha Key West offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

La Concha Key West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Perla - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Tropicado - Onsite restaurant. Open daily.
Pool Bar - Onsite bar. Open daily.
El Dom - Onsite restaurant. Open daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 35 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • El Dom
  • Perla
  • Pool Bar
  • Tropicado

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 1926
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 24

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Uncovered self parking fee: USD 35 per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West

La Concha Key West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 539 out of 1129 reviews" "
Rating 8 - Good. 244 out of 1129 reviews" "
Rating 6 - Okay. 169 out of 1129 reviews" "
Rating 4 - Poor. 105 out of 1129 reviews" "
Rating 2 - Terrible. 72 out of 1129 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Drove to key west and had lots of parking spaces! Was $30 a day to park unsure if that was advertised in the description. They have complimentary beach chairs and towels which was nice and the rooms were updated and clean overall great hotel!
Stayed 2 nights in Aug 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Vincent

Traveled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Madison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ago Me and my husband were so excited to visit this resort and were very disappointed from the minute we arrived. If you check in before 4:00 you have to pay $300 to enjoy any of the amenities on site including the pool. Next we were able see our room, the outdoor oasis tub was filled with debris and bird feces. The pool didn’t play any music half of the time and rarely had entertainment. You are asked to tip after everything you consume which I have never experienced at an all inclusive. Staff was unfriendly. We finally found a great fresh squeezed pineapple drink they made in house on Friday. They ran out after our second one. We were disappointed to learn the next day they had no plan in for making anymore and we were just out of luck. The pool area was very disappointing. It smelt like sewer everywhere you went. Nothing you would think a resort at this kind of price would have. The view of the water is brown and unflattering with some low grade floats in the water. Have never stayed at an all inclusive that was this bad! Will never return, wanted to leave 15 minutes after getting there but they would not offer a refund
Stayed 2 nights in Aug 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Currently the LaConcha is under major renovations. Most amenities are not available at this time. The property is centrally located, clean and the staff very good. Will return when property is complete!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Amazing stay! We always love staying here and this is the first time since the renovation! Great staff, cute rooms, and right in the middle of everything Duval! We will absolutely be back!
Stayed 2 nights in Jul 2024

2/10 Terrible

NATARAJAN, Herndon

Stayed 1 night in Aug 2024

8/10 Good

david

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed for repairs. Our TV didn’t work.
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I did not like the fact that both the pool and the gym were not available during our stay. They did make up for it with vouchers for breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

myra, hockley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We were unaware of construction when we booked. No pool was upsetting due to the extreme heat. The staff was very apologetic and they offered alternative pools at other hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Stayed 2 nights in Jul 2024

8/10 Good

lorelei

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
CONSTRUCTION
Stayed 1 night in May 2024

10/10 Excellent

Sarina

Stayed 2 nights in Jul 2024

10/10 Excellent

Jami S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and convenient. Under construction but still very nice and clean. Staff were super nice and accommodating. Only thing is if you rent a golf cart you have to pay $35 to park it at the hotel. That sort of sucks because they don’t tell you that when you book it. The concierge lady at the desk that booked it for us didn’t even know the hotel charged the fee. I would definitely book this hotel again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Kerri

Stayed 3 nights in Jul 2024

4/10 Poor

Kay

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Property under construction!!!!! No pool open on property!!!!! Noisy and dusty!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Iago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Jenell

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in walking distance of many of the restaurants and bars. The staff were very nice and accommodating. The hotel is under construction and does not have all the conveniences listed on the amenities of the hotel. The pool is closed and the hotel offers the opportunity to go to an adjacent hotel for the pool, but you have to sign up a day ahead of time to use it.
Stayed 7 nights in Jul 2024

8/10 Good

Randy

Liked: Cleanliness
Disliked: Property conditions & facilities
They never cleaned my room in 3 days...the construction still makes the place a mess...but folks are nice and it is well located.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
DO NOT BOOK before calling the hotel
Ask if the pool is open, ask about the gym, ask about the construction noise. Get the managers name you are taking to. We showed up to be told the pool and gym were closed. They offered to get us into another pool 1/4 mile walk away. No bueno. Very thin walls. This will be our last stay at La Concha despite this being our go to for years due to location.
Stayed 6 nights in Jun 2024

6/10 Okay

Deima

Liked: Cleanliness
Not happy with our stay !
Hotel has construction going on, if I had known that I would have chosen another one. Had to wait 10minutes for the elevator. We had to take two different elevator to get to our floor. One to the second floor then walk a long hallway to take another elevator to the 4th floor. We couldn’t use the pool it was close .? They told us we could use a public pool when we got there it was way to many people in that pool, could not go swimming if I had known all this inconvenience I would of picked another hotel. The air condition was dripping water had to put a towel on the floor. Not happy !
Stayed 2 nights in Jul 2024