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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Lobby
Garden
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪10 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 366.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(23 reviews)
  • 366.0 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down comforters, in-room safe, desk

King with balcony

8.2 out of 10
Very good
(20 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 366.0 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

Premium bedding, down comforters, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(76 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

8.2 out of 10
Very good
(16 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(12 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, cabanas (surcharge), sun loungers

Hilton Garden Inn Key West / The Keys Collection

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1044)
$180 nightly
The price is $180 total
includes taxes & fees
Hilton Garden Inn Key West / The Keys Collection

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star Key West resort close to Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree Resort by Hilton Grand Key - Key West features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly resort also offers a vending machine, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available on request) and a beach shuttle are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree Resort by Hilton Grand Key - Key West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 149 out of 1006 reviews
Rating 4 - Poor. 87 out of 1006 reviews
Rating 2 - Terrible. 81 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mykola, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

4/10 Poor

Mike, Union

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing with the cost as it’s very outdated and disappointing. Very slow pool service and location not good
Stayed 4 nights in Mar 2025

6/10 Okay

William

Stayed 2 nights in Apr 2025

2/10 Terrible

Angie

Disliked: Staff & service, property conditions & facilities
Roaches
Stayed 7 nights in Apr 2025

8/10 Good

john

Liked: Staff & service
Rooms and hallways had not been vacuumed in a while.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

SB2025

It was a great way to end our vacation. The location was perfect for our shuttle to the airport. We also used the shuttle to go to dinner in town and it was very convenient! The pool was wonderful and the staff was attentive and friendly! The price we got for our stay was very good compared to other hotels!
Stayed 1 night in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Jacqueline, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

sally, Homestead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

4/10 Poor

robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager needs to be trained, Booked for 4 adults gave us enough towels for 2 went to the front desk to get more and they were very rude
Stayed 1 night in Mar 2025

8/10 Good

Carol Daniel, Emory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to stay here. Good experience!
Stayed 4 nights in Dec 2024

6/10 Okay

Derek

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Did a 4 night stay. Staff was friendly. Place was run down not up kept and dirty! As an owner of a commercial property management company. This could all be resolved with some management changes.
Stayed 4 nights in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Free shuttle was awesome, ran till 11pm which was perfect. Good location and nice amenities. Clean room
Stayed 1 night in Mar 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our honeymoon and we loved it so much we are coming back next year.
Stayed 4 nights in Mar 2025

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people working there
Stayed 2 nights in Mar 2025

4/10 Poor

youstina

Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great pool!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yitang

Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying our vacation in a double room with my adult son and husband. The 3 of us are managing well due to the pleasant room
Stayed 2 nights in Mar 2025

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a safe vibe, good pool, and good dining experience. One of the first properties to see when you hit Key West so very convenient. Gym needs a bit of an upgrade but all good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel and Convenient Shuttle to Downtown

Stayed 1 night in Mar 2025

6/10 Okay

Tom

Traveled with partner
Several issues at the room. Needed new tv remote, toilet seat broke off and no hot water two afternoons. Also the fact that after paying a premium for the room, we were also charged the resort fee with taxes.
Stayed 4 nights in Mar 2025

6/10 Okay

Angela

Traveled with partner
Disliked: Staff & service
Over priced even for spring break rates. Front desk staff was not friendly. We saw baby cockroaches in our room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025