DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Lobby
Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
40-inch LED TV with cable channels, TV, pay movies
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    ‪2 min drive‬
  • Key West Tropical Forest and Botanical Garden
    ‪2 min drive‬
  • Smathers Beach
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, Balcony, Pool View

  • 366.0 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

  • 366.0 sq ft
  • Sleeps 4
  • 2 Queen Beds

King with balcony

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 366.0 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star Key West resort close to Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree Resort by Hilton Grand Key - Key West features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include a conference center. This business-friendly resort also offers a vending machine, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available on request) and a beach shuttle are complimentary for guests.

DoubleTree Resort by Hilton Grand Key - Key West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marianella

Stayed 1 night in Jul 2024

8/10 Good

Laurie

Traveled with partner
It was a very nice stay my only complaint was when we paid extra for a balcony it was the back entrance where deliveries and workers were. I don’t think I room like that should be extra. They did offer to change my room the next day but I didn’t want to pack up. I just don’t feel they should make it an extra. Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

David, BROOKFIELD

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Cathy, Lamoni

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok to stay 1-3 nights, but the ice machine on 3rd floor does not work. Also, the parking area had multiple areas of handicapped parking with blue lines around areas where you couldn't park - NO VEHICLE NEEDS THAT MUCH SPACE TO PARK!!!
Stayed 9 nights in Nov 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they were more forthcoming about the resort fee when booking the room on Expedia.
Stayed 4 nights in Nov 2024

8/10 Good

Joey, Miami

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel with a great restaurant, pool/jacuzzi/poolside bar and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Daniela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
It's pet friendly? Only because they allowed you take in your room but in the other areas they don't allowed your pets.
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff A
Stayed 7 nights in Oct 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly. Close to the airport and they provided an airport shuttle and shuttle into town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, very good
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in Oct 2024

8/10 Good

Cynthia

Stayed 4 nights in Oct 2024

8/10 Good

Taryn, miami

Stayed 1 night in Oct 2024

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Amenities
Clean and well organized
Stayed 1 night in Oct 2024

6/10 Okay

Zakirjan

Ok hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jill, Laporte

Disliked: Cleanliness, staff & service, property conditions & facilities
the toilet wouldn’t flush upon arrival ~ my husband was able to fix it thankfully; Bugs in room ~ bird droppings on entrance ramp; Staff did not seem to care ~ they didn’t even offer an “I’m sorry”!! That would have gone a long way with us.
Stayed 1 night in Oct 2024

10/10 Excellent

Annalee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Oct 2024