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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Lobby
40-inch LED TV with cable channels, TV, pay movies
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    2 min drive
  • Key West Tropical Forest and Botanical Garden
    2 min drive
  • Smathers Beach
    4 min drive
  • Key West, FL (EYW-Key West Intl.)
    3 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV, pay movies

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay movies

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

  • 366.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

  • 366.0 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

40-inch LED TV with cable channels, TV, pay movies

King with balcony

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 366.0 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Garden Inn Key West / The Keys Collection

Pool
Pet friendly
Free WiFi
Restaurant
3.8 out of 5, Good, (1011)
The price is $247
per night
$307 total
includes taxes & fees
Jan 6 - Jan 7
Hilton Garden Inn Key West / The Keys Collection

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star Key West hotel close to Key West Golf Club
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree Resort by Hilton Grand Key - Key West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

DoubleTree Resort by Hilton Grand Key - Key West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1008 reviews" "
Rating 8 - Good. 233 out of 1008 reviews" "
Rating 6 - Okay. 151 out of 1008 reviews" "
Rating 4 - Poor. 86 out of 1008 reviews" "
Rating 2 - Terrible. 83 out of 1008 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was above our expectations. Staff was friendly and efficient! The room was clean and the amenities were very helpful. The only things that need to be addressed ... The shower leaked an incredible amount of water all over the floor. And there needs to be coffee available long after breakfast is done. I love afternoon coffee and had none available.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, spacious rooms,,
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel , the shutter is excellent
Stayed 2 nights in Sep 2024

4/10 Poor

James

Traveled with partner
Liked: Staff & service
We chose this property because it advertised being pet friendly. The Web site did not indicate there would be a $75.00 one-time fee for the dog to stay. Additionally, the dog could not be left along. We have traveled a get deal and never had this situation with the dog. We also had to be relocated due to water coming from the floor above through the bathroom light fixture. Very inconvenient after a long car drive. We also had two lights in the room that did not work. But once the hotel was notified of the situation, they did send maintenance.
Stayed 2 nights in Sep 2024

6/10 Okay

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy access to get into, park, and check in. First room they gave us overlooked the loading docks area so we asked to change rooms. We got a better one looking over the parking lot which was better. Toilet didn’t work properly and not sure if maintenance did look at it. No pool towels both nights but everything else was great! Shuttle to and from Duval street was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patrick J Dupuie, Milford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff made our stay very enjoyable. Room was nice. Bathroom left much to be desired. And the shower leaked terribly. We had to use our towels to clean the pool of water from the floor that would build up from the large gaps around the shower door. We had a nice balcony. Bed was very comfy. Also had a mini fridge which was also nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was secluded safe and convenient and the pool was nice. Beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chad

Traveled with family
On first appearance, hotel in good condition , close to airport (but far from old town and most restaurants). The room was good, clean. Balcony very tight , very narrow , not like pictures. Breakfast good , limited selection but good choices and service great.however , on day 2 we discovered COCKROACHES.. in clothes draws and more appeared daily. This was very unnerving knowing there were cockroaches on draws while we slept. The seemed limited to clothes draws. The hotel needs to fix this issue. Additionally , there are only 2 elevators, with one being out of service the whole time so we had to always walk around hotel to get to room. Beds were comfortable, good prompt service with everything else.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle, Davie

Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

We really enjoyed our first stay. The property was nice and the amenities were close and convenient. We will definitely go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Stayed 2 nights in Aug 2024

8/10 Good

RUBENS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of parking, shuttle every one hour to downtown area, quiet, very good service.
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn, Watertown

Traveled with partner
Liked: Staff & service
The room was dated it didn't even have a microwave in the room anytime we need to heat up left overs we had to bring them to the lobby where they had one little microwave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 5 nights in Aug 2024

8/10 Good

Shamsun

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub didn’t bubble up, very underpowered.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

2/10 Terrible

Colton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water literally poured into the room. Nasty old bathroom with rust, carpet torn up and everything damp smelling.
Stayed 2 nights in Aug 2024

8/10 Good

Marshall, San Antonio

Stayed 2 nights in Aug 2024

6/10 Okay

Chin-Cheung

Stayed 4 nights in Aug 2024

6/10 Okay

Eddie

Liked: Cleanliness, amenities
Stayed 4 nights in Aug 2024

4/10 Poor

Donald

Traveled with family
Liked: Staff & service
4th Floor was shaking room 461 and 463. Had 2 rooms. Had water on table the whole bottle was shaking thru out the day. We have stayed here 3 times. Never was on this side of building. I do not know if it was the washes or dryer on floors below. the whole room was shaking
Stayed 2 nights in Aug 2024