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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Garden
Lobby
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping
  • Room service
$168
includes taxes & fees
Oct 29 - Oct 30

Explore the area

View in a map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Golf Club
    ‪4 min drive‬
  • Place, Smathers Beach
    ‪5 min drive‬
  • Place, Duval Street
    ‪10 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(15 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed, Pool View

Premium bedding, down comforters, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(26 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down comforters, in-room safe, desk

King with balcony

8.0 out of 10
Very good
(25 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

8.4 out of 10
Very good
(17 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(85 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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3.9 out of 5, Good, 1,104 reviews
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About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star Key West resort close to Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree Resort by Hilton Grand Key - Key West features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include a conference center. This business-friendly resort also offers a vending machine, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available on request) and a beach shuttle are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree Resort by Hilton Grand Key - Key West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

Reviews

DoubleTree Resort by Hilton Grand Key - Key West Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 140 out of 1008 reviews
Rating 4 - Poor. 75 out of 1008 reviews
Rating 2 - Terrible. 79 out of 1008 reviews

Reviews

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some construction happening but it didn't really interfere with our stay. Pool was fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Bryce

Stayed 1 night in Jul 2025

10/10 Excellent

Milind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in Jul 2025

10/10 Excellent

Lydia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey C, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Yu-ling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found 2 bottles in the room.
Stayed 5 nights in Jul 2025

4/10 Poor

SYED

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is not worth $261 per night. The rooms were just ordinary, the telephone in my room was not working and they couldn’t fix it. There was no option on the TV to connect my Netflix. However the hotel staff was very helpful and friendly. Definitely they should take out the resort from the name. This definitely not a resort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The facility is in the process of being upgraded so the room we stayed in was already redone and very comfortable for a family of 4. However the bathroom tub was ok as it had paint marks and was a bit clogged. The staff came immediately to handle the bathroom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Renovations-Not Idea Vacation

Would have been nice to know they were doing renovations. We were on the 3rd floor and the rooms below us were being renovated (along with the rest of the property). Had to endure banging so loud that it sounded like they were in our rooms! Pool bar was closed, it too was under construction and had to walk around the mess just to get to the pool. Staff was super nice and you could tell they were frustrated as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

damaris, ansonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool was great
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

ray

Front counter staffs are not friendly or courteous. No bellman
Stayed 2 nights in Jul 2025

8/10 Good

Adan, Laredo

Traveled with family
Liked: Cleanliness
Check in was easy and staff very friendly. Didnt have any issues. There is some construction going on but was not a problem with me. Restaurant was good hamburger and coconut shirmp was good. I would not recommend bar, drinks tatsted watered down and they closed early. Pool was spacious but it was to warm.
Stayed 3 nights in Jul 2025

6/10 Okay

Roberto

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Hashmat

Traveled with family
Disliked: Amenities
There was trash in our trash can upon arrival and the room smelled absolutely terrible! I did not know that this place was pet friendly, and as a result, my son who is allergic to dogs, broke out in hives all over his body, and I had to rush him to the ER to get treatment. The front desk doesn’t seem to be worried about this. That said, the front desk supervisor was friendly and the location is close to the airport.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff, and convenient ground transportation to Old Town Key West (straight to the Marina area at the north end of Duval). Hotel is undergoing room renovations and patio construction (lots of contractors, noise, and poolside construction). The outdoor patio and poolside bar were not even open during our entire stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

ilho

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Stayed 3 nights in Jun 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Jun 2025

4/10 Poor

George

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wish I was told they were under construction!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

jason

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in the middle construction. They are grinding tile around the pool throughout the day. Dust and debris are everywhere. Noise is incredibly loud and there’s no notice of this prior to checking in or booking. Hallways smell like paint. The outside bar was closed. The AC in the room was so loud we could barely sleep. there was no AC in the hallways. In our hallway, there were dogs, barking, and distinct smells of marijuana throughout the day.
Stayed 3 nights in Jun 2025

2/10 Terrible

steven

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was under construction. Had we known we would have never booked the stay
Stayed 3 nights in Jun 2025

8/10 Good

Melanie

Stayed 7 nights in Jun 2025

6/10 Okay

Rachel

Traveled with partner
Staff is friendly but major renovation, leaky sink faucet, stained bath tub, outlets didn’t work, fire alarm testing, and power outage.
Stayed 7 nights in Jun 2025