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Hilton Garden Inn Key West / The Keys Collection

3.5 star property

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Relax by the serene pool surrounded by palm trees and lounge chairs.
Relax in the spacious lobby with a variety of seating options and a high ceiling.
Relax in style on our outdoor patio, surrounded by lush greenery and comfortable wicker furniture.
Bike rentals available on site, surrounded by lush gardens.
Enjoy a wide selection of fresh fruits, pastries, and breads at our buffet.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪12 min walk‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪9 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Balcony

7.6 out of 10
Good
(24 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 50-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

7.6 out of 10
Good
(4 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel in New Town
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Key West / The Keys Collection features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 0.00 km is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Key West / The Keys Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 14.95 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1038 reviews
Rating 8 - Good. 223 out of 1038 reviews
Rating 6 - Okay. 151 out of 1038 reviews
Rating 4 - Poor. 89 out of 1038 reviews
Rating 2 - Terrible. 101 out of 1038 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Room very noisy. Received charges after the fact to credit that was extra.
Stayed 1 night in Apr 2025

10/10 Excellent

luis, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and provided transport to the main areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the hotel, but it wasn't close to the waterfront area (3.5 miles away), but they offered a shuttle to that area for guests.
Stayed 1 night in Apr 2025

6/10 Okay

Doug

Lipstick on a Holiday Inn. Bathroom dirty. Real dirty. Shower door open so the bathroom floor is covered in water.
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Stayed 1 night in Apr 2025

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities
2nd time and great as slways
Stayed 3 nights in Feb 2025

6/10 Okay

michael

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 property

2/10 Terrible

WILLIAM

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, phone did not work, safe did not work, shade was broken, floors were dirty, bathroom faucet broke. Elevator was very noisy, shaky seemed unsafe and smelt awful. People were complaining and using the steps. We did take pictures as proof. NOT up to Hilton standards. We should get our money back !!!
Stayed 2 nights in Mar 2025

8/10 Good

Yoenny

Liked: Cleanliness, staff & service, property conditions & facilities
The team is very professional, the rooms are very clean, the pool area is very nice
Stayed 1 night in Mar 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

jubin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was expensive, like most others 9n Key West, but convenient to the historic area.
Stayed 1 night in Mar 2025

10/10 Excellent

Ley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

vishnu

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Mar 2025

10/10 Excellent

tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent! If I had to say one negative thing it would be the pool area was close to a busy street so you hear a lot of traffic but other than that it was perfect! Spotlessly clean! Easy access, plenty of parking, staff friendly and helpful. Would stay here again and recommend to anyone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Enrico, Potsdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and service was excellent! The pool area with Tiki bar/restaurant was our favorite!!
Stayed 2 nights in Mar 2025

6/10 Okay

Debra

Traveled with family
Liked: Amenities
The biggest downside of the property is the roadside location at an intersection. Extremely loud at pool side. Most employees were very friendly and helpful, a few bummers in the group. Terry the concierge was awesome, very informative and helpful. Two very important amenities to my husband and myself; great shower and very comfortable bed!
Stayed 7 nights in Mar 2025

4/10 Poor

ladawn

Disliked: Staff & service, property conditions & facilities
Very outdated rooms. The pictures of the property online were not accurate. Phoned in to see if we could get early checkin, and the guy was very rude!
Stayed 1 night in Mar 2025

10/10 Excellent

Laszlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katalin and Reka was wonderful. They are very kind and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Pompano Beach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good...unfortunately dinner restaurant closed exceot pathetic pool tiki bar. Room comfortable and parking spots easy. Overall quite good!!!
Stayed 1 night in Mar 2025