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Hilton Garden Inn Key West / The Keys Collection

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, cabanas (surcharge), sun loungers
In-room safe, individually decorated, individually furnished, desk
Lobby
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪8 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Balcony

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

  • 279.9 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Comfort Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 50-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel in New Town
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Key West / The Keys Collection features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 0.00 km is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Key West / The Keys Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 14.95 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1016 reviews
Rating 8 - Good. 220 out of 1016 reviews
Rating 6 - Okay. 157 out of 1016 reviews
Rating 4 - Poor. 84 out of 1016 reviews
Rating 2 - Terrible. 101 out of 1016 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Deepak, NAPERVILLE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed for 3 days, Rundown room. Thin walls, you could hear music or faraway noises. Bathrooms did not have working exhaust fan. Looked like a highway motel. Had issues with access cards. Pool was clean and maintained well. Overall, not pleasant experience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy

Stayed 1 night in Feb 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Enjoyed convenience of the shuttle into old town and enjoyed the pool.
Stayed 3 nights in Feb 2025

6/10 Okay

Patrice, Sherbrooke

Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend and would here again
Stayed 2 nights in Feb 2025

4/10 Poor

Carla

Traveled with partner
Disliked: Cleanliness
They were overbooked and switched us to the hotel next door. Slightly lower than expected for a Hilton room
Stayed 1 night in Feb 2025

10/10 Excellent

Misael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jan 2025

6/10 Okay

james

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was dated. Door was worn and kept jamming.
Stayed 2 nights in Feb 2025

8/10 Good

Rosanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was very nice. Check-in was easy and fast. Room was ready early. Parking was nice. You can walk there from the Airport. The shuttle was very nice to get downtown. You have a Great employee Kaitlyn working the front desk !
Stayed 1 night in Feb 2025

10/10 Excellent

Greg, rio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, nice pool & hot tub. Felt very safe and comfortable.
Stayed 2 nights in Jan 2025

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was good. However, we were not happy with 1 particular staff member. We had to get hotel do to unforeseen issues. We booked the 1st night and staff was great. We weren't sure if we needed a second night stay at this time. Turns out we did. Upon booking the 2nd night in person at the front desk it was not great. The young woman who was at the front desk around 10 A.M. I believe, Didn't want to give us the rate we had been advised we would get since we signed up for your rewards program, which we had already done. She kept going into a back room, I presumed to talk to another staff member or a manager. Which took at least a half an hour. She just wasn't friendly as the staff the previous day. We finally did get the correct rate. Our dissatisfaction came when she was wiping her runny nose with her whole bare hand and then touching computers, phones, our credit card and our paperwork. We were extremely disgusted that she didn't use a tissue or sanitizer .
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Key West, just. Great staff, no romance .

A welcome port in a storm! Great staff. Restaurant options at dinner very very limited. But excellent bartender did a great job.
Stayed 1 night in Jan 2025

4/10 Poor

Ben

Traveled with partner
For the cost per room very disappointing. Looked like an old motel with a bunch of cheap renovations.
Stayed 1 night in Jan 2025

2/10 Terrible

Tarang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe in nights
Stayed 3 nights in Dec 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelli

Stayed 1 night in Jan 2025

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Regis

Liked: Cleanliness, staff & service
Stay was good. Property is clean, room comfortable but a bit dark. Bathroom was very good. Mike at front desk was extremely helpful and should be notes for excellent service!
Stayed 2 nights in Jan 2025

6/10 Okay

Carolyn C.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Stayed 2 nights in Jan 2025