6/10 Okay
Michael, Oak Creek
Dec 31, 2024
Liked: Cleanliness, staff & service
upon arrival it wasn't mentioned that you needed to check in across the street. NO big deal. Parking on property but was closed due to construction. NO big deal. Was able to park across the street. Arrived on 12/23 room was cute. The air conditioner didn't work. It was brought to the front desk attention, this was noon. didn't arrive back to the room until late. Wasn't fixed. first night was uncomfortable TO hot. Told front desk next morning and got back to find nothing had been done. the third attempt I was able to get a manger that made it happen. The good news is they put a portable air conditioner and cooled down the room but it was so LOUD you had to wear ear plugs to drown out the sound. The windows had shutters on the outside which was the architecture of the building. You couldn't look out. Did realize that when made the reservations. If I had to stay again I would but with so many other options. I would probably stay more closer to Deval Street. Was the first time in KW.
Michael
Stayed 3 nights in Dec 2024
