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Pier House Resort & Spa

4.0 star property
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Photo gallery for Pier House Resort & Spa

Balcony
Property video
Outdoor pool, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Room service
$435
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪1 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.2 out of 10
Wonderful
(37 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Lanai

Balcony

Room, 2 Queen Beds, Roll-in Shower, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Oceanfront

Balcony

Room, 1 King Bed, Roll-in Shower, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(21 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Roll-in Shower, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Roll-in Shower (Spa)

Television

Junior Suite, Roll-in Shower (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(37 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(36 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 500 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Oceanfront

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(8 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Pier House Resort & Spa

4-star resort in Key West Historic District
At Pier House Resort & Spa, hit the private sand beach, dine onsite at Chart Room Bar, or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This beach resort also offers a hot tub, a garden, and a terrace. Onsite parking is available (surcharge).

Pier House Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location amazing, facility average not aligned with a 4 stars hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Imperial

Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
First visit to Key West and we picked the best hotel. The Pier House Resort & Spa was amazing !!!! Clean, Spotless, & everyone who works there is pleasant and helpful. The best part was the 80 minute spa massages for me & my husband.The robes, and outdoor spa added to the resort experience. Can’t wait to go back again and also with friends .
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Missie

Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Selbyville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very helpful. They really made a difference. Specious, quite and well appointed room. Amenities include a beach and pool, a bar, with food service and beachside service, nice restaurant, parking. Great location. Everything is nearby. We didn't need a car.
Stayed 4 nights in May 2025

4/10 Poor

Meade

Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Shari

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very convenient spot and was close to many restaurants and bars.
Stayed 7 nights in Mar 2025

4/10 Poor

Kelley J

Disliked: Cleanliness
A Disappointing Experience That Fell Short of Expectations After reading several positive reviews, I arrived at the resort with high expectations, but unfortunately, my experience didn’t quite match the praise. On the first day, I headed to the pool area, only to find most of the lounge chairs covered with towels but very few guests actually using them. It was difficult to find a towel, and despite several visits from the waiter to nearby areas, I was overlooked. A similar situation occurred on my return visit, with no pool attendant in sight. After about 30 minutes, I was finally able to locate a staff member who helped me get settled. Once there, I noticed that the palm trees appeared poorly maintained, with dead branches hanging precariously—something that could pose a safety risk. While I appreciated the charm of the roaming roosters, it would have been nice if the grounds were cleaned more frequently to address the mess they leave behind. The biggest letdown, however, was the condition of the pool itself. The bottom was visibly dirty, with large patches of debris, and the pool clock wasn’t functioning—suggesting that upkeep of the area might not be a priority. Overall, while the resort has potential, the lack of attention to detail and maintenance significantly impacted my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Robert Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jason Assaly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Rooms are amazing. Spa is amazing. Beach is amazing (for Key West) and the pool is great! I said amazing too many times :)
Stayed 4 nights in May 2025

6/10 Okay

Jesse

Liked: Cleanliness
It was very underwhelming as a resort. If you are looking for a true resort atmosphere, this is not the place. Beach is tiny and they had a ton of seaweed in the water. The swimming pool is small as well. It is also an older facility, while it was fairly clean, it was definitely old...cracks in the walls of our room.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Angel

Stayed 1 night in May 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities
Location, food, access to beach, and having a piece of Key West history right on property (The Chart Room) were amazing. The front desk staff is very helpful, and the property is also very clean. So many positives! However, the property is dated and could really use a refresh, and our room was very dark. Overall, we had a great stay but not sure it’s worth the price due to the 2 negatives.
Stayed 2 nights in May 2025

8/10 Good

todd

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, room comfort

My Favorite Relaxing Week

I have stayed here for a week each of the last few years and always look forward to coming back. The beach is very relaxing, the service attentive and the beach bar (and accompanying tunes) is great as always. The spa is terrific too. The rooms are a little dated, but clean and comfortable. Can’t beat the location either. Highly recommend!
Stayed 8 nights in May 2025

8/10 Good

Marilyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but my room was near an ice machine and was noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Overall quality of the resort and its location were excellent. Staff were extremely friendly and helpful. Lee the concierge was great. Also a young man at check-in desk whose name we unfortunately didn’t get was wonderful. Our second time staying here, and we’re looking forward to returning.
Stayed 4 nights in May 2025

4/10 Poor

Chris, Hamilton

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly Staff. Will recommend to my family and friends for sure
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Pier House. The rooms were comfortable and clean. The grounds were beautiful and the private beach was a great place to relax. The staff was very friendly and accommodating.
Stayed 5 nights in May 2025

10/10 Excellent

Kenneth Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all the way around!
Stayed 3 nights in May 2025