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Pier House Resort & Spa

4.0 star property

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Photo gallery for Pier House Resort & Spa

View from room
Private beach, white sand, sun loungers, beach umbrellas
Sea Breeze Suite, 2 Bedrooms, Oceanfront. | In-room safe, individually decorated, individually furnished, desk
Outdoor pool, pool umbrellas, sun loungers
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • On private beach
  • Spa
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Key West Aquarium
    ‪2 min walk‬
  • Mallory Square
    ‪4 min walk‬
  • Ernest Hemingway Home and Museum
    ‪16 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Lanai

Balcony

Room, 2 Queen Beds, Lanai

  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Lanai

Balcony

Room, 2 Queen Beds, Roll-in Shower, Lanai

  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Oceanfront

Room, 1 King Bed, Roll-in Shower, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Roll-in Shower, Oceanfront

  • 345 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai

Terrace/patio

Room, 1 King Bed, Lanai

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Lanai

Terrace/patio

Room, 1 King Bed, Roll-in Shower, Lanai

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Roll-in Shower (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite, Roll-in Shower (Spa)

  • 500 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Havana Heights Two Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Havana Heights Two Bedroom Suite

  • 1200 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed, Roll-in Shower

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Oceanfront

  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Spa)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (1 King)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Sea Breeze Suite, 2 Bedrooms, Oceanfront.

Sea Breeze Suite, 2 Bedrooms, Oceanfront. | In-room safe, individually decorated, individually furnished, desk

Sea Breeze Suite, 2 Bedrooms, Oceanfront.

  • 1200 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Pure Wellness Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Pure Wellness Spa)

  • 500 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Pier House Resort & Spa

4-star resort in Key West Historic District
At Pier House Resort & Spa, hit the private sand beach, dine onsite at Chart Room Bar, or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This beach resort also offers a hot tub, a garden, and a terrace. Onsite parking is available (surcharge).

Pier House Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1019 reviews
Rating 8 - Good. 193 out of 1019 reviews
Rating 6 - Okay. 83 out of 1019 reviews
Rating 4 - Poor. 44 out of 1019 reviews
Rating 2 - Terrible. 19 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My BEST hotel in all of Key West!
Stayed 2 nights in Nov 2024

6/10 Okay

Hiroo

Stayed 1 night in Nov 2024

10/10 Excellent

Jack, Irwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility excellent staff and excellent amenities!!!
Stayed 3 nights in Nov 2024

8/10 Good

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Westerville

Liked: Cleanliness, staff & service, amenities
Great location, private beach, private pool, two restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beach and pool. Great location. Friendly helpful staff,
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Location and property is excellent.
Stayed 3 nights in Nov 2024

4/10 Poor

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shower
Hotel was amazing. The shower was amazing. The view was horrible - We had a Patio on the ground floor facing the parking lot. Key West was not our style so we ended up canceling the remaining days and going back to Islamorada. I wouldn’t stay at this hotel again unless I had a Oceanview room and that you’re gonna pay an arm a leg for so if Key West is your style, it’s a great place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
The Pier House was fantastic.
Stayed 5 nights in Nov 2024

8/10 Good

Karina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is a good hotel if you are going to party and drink in Key West. But since we were in a family trip, I would rather stay in a quieter area.
Stayed 3 nights in Nov 2024

6/10 Okay

Donna

Disliked: Amenities
Overall not great not terrible just okay. This is more like an upscale motel. We didn’t feel special at all despite this being a ‘luxury’ resort. We had made it clear we were celebrating our 25th anniversary and were not acknowledged on this at all. We also made it known this was our first real vacation together ever. I would have expected the property to be clean, not let people repeatedly violate the non-smoking areas and to have the rooms electrical sockets all working and not have visible disrepair and rust in any areas. Also they advertise room service - they DO NOT have room service. We will not return - the prices are outrageous for what you get.
Stayed 8 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties, beautiful, and in an excellent location with very short distance to the top places in Key West. The staff were very friendly and helpful received an upgraded room with aThe properties, beautiful, and in an excellent location with very short distance to the top places in Key West. The staff were very friendly and helpful received an upgraded room with a beautiful view of the garden area. The only negative issue we had was there was no in this building. Would definitely stay here and recommend it to others.
Stayed 3 nights in Nov 2024

6/10 Okay

Casey

Traveled with partner
Location is the biggest pro. Staff kicked our group out of the hot tub citing a rule that it closed at dusk. Odd restriction of an amenity. Service at chart room bar was so slow we just passed on it. Seaweed was never cleared off the small beach so it was not the best views or water access. It was overall ok not great.
Stayed 5 nights in Nov 2024

6/10 Okay

Mehmet, Potomac

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No room upgrade or being able to use $100 Expedia rewards towards this property which was a big disappointment. The ac unit was very loud I had to use the earplugs. No service around the pool area which we were expecting when we stay at the resort. The beach was super small and filled with seaweed so we couldn’t swim at all. Restaurant was good. We never offered help to carry our luggages to the second floor- no elevator. My husband has a cane even though so we didn’t get any help.
Stayed 3 nights in Nov 2024

4/10 Poor

Kathleen, CLAYTON

Traveled with partner
Disliked: Staff & service, amenities
The grounds surrounding the garden rooms were plush with natural vegetation, so that made it very relaxing
Stayed 4 nights in Nov 2024

10/10 Excellent

mary, Cedar Lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Nov 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Nov 2024

10/10 Excellent

Troy Edmund, Caledonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Hotel was in a perfect location. Rooms were comfortable and clean. Hotel staff was friendly and attended to our needs. Disliked: Pool and hot tub area could’ve been open longer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas Cooper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas, Wallingford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was excellent! Everyone here was very knowledgeable, nice, and helpful! This place had everything you need! Restaurants, bars, pool, spa, and a private beach, And it was close and walkable to many restaurants, historical sites, retail shops, music, and more! We look forward to staying here again!
Stayed 3 nights in Nov 2024