Pier House Resort & Spa

4.0 star property

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Photo gallery for Pier House Resort & Spa

Balcony
Property video
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV
Outdoor pool, pool umbrellas, sun loungers
In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
$514
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1 Duval St, Key West, FL, 33040
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Place, Fort Zachary Taylor Historic State Park
    ‪3 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

Junior Suite (Spa)

9.2 out of 10
Wonderful
(37 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

7.8 out of 10
Good
(32 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(36 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(21 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(39 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (RI Shower)

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(8 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds, Oceanfront

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Dockside)

  • 500 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Oceanfront

  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Similar properties

About this property

Pier House Resort & Spa

4-star resort in Key West Historic District
At Pier House Resort & Spa, hit the private sand beach, dine onsite at Chart Room Bar, or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This beach resort also offers a hot tub, a garden, and a terrace. Onsite parking is available (surcharge).

Pier House Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pier House Key West

We had an amazing time. The service and staff were fantastic. Our room was comfortable and clean. The location was great! We will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and accessible
Stayed 2 nights in Aug 2025

4/10 Poor

maria

Traveled with partner
Disliked: Staff & service
Property was in the heart of the action, that was the good thing. But upon checking we were informed that our room required maintenance and they’d given us an upgrade. Which of course was not the case. We’re downgraded from a junior suite to a traditional room. Spoke with several people who stated someone would address our issues.. but no one did
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Our ocean view room had a fantastic view across wisteria island.
Stayed 4 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great! I will be staying there again later this year with friends when I come back to Key West!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Donald

Stayed 3 nights in Jul 2025

10/10 Excellent

Louise, Ayr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Staff were all polite. Great location. Only downfall is parking is expensive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nelson

Stayed 5 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the restaurant was very convenient and served really good food. Overall great hotel experience. I will definitely come back and stay there.
Stayed 1 night in Jul 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property is not a Luxury resort. Dated with worn out, beat up furniture,old beach towels under our porch. Old sofa in lobby. Nice people but we left after checking in and went to Casa Marina which is truly a Luxury Resort.
Stayed 2 nights in Jul 2025

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Would consider returning there, but would definitely rent the Doc side suites for the sunsets.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday getaway gone wrong

I will never stay here again. We checked in, got unpacked and then a large cockroach went across our room. We tried to get it and couldnt. Called down to the front desk and they moved us rooms. Inside the main building, the new room was much smaller. Bathroom on our crusise ship was larger than this one. The room was old and run down. Bathroom shower leaked constantly. We checked out the next day and moved hotels. Just when we though that was over days later I see they are still charging us resort and room fees. Had to go back and tell them we checked out and to stop charging us. Will not ever recommend this hotel. We paid alot and didnt get any of it back.
Stayed 5 nights in Jul 2025

4/10 Poor

Juan Antonio

Traveled with family
Liked: Staff & service
We could not sleep due to the noise from the smoke detector and the air conditioning unit. We reported it, but nothing was not done until we reported it again in the morning. It was deceptively offered as an upgrade. That is ridiculous for the amount you charge. Please, get real! We are not planning to stay at Pier House again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ailin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very convenient to Duval and many restaurants and attractions. Great for families and couples. Sandy, large private beach and great sized pool. Food was excellent but overpriced. Highly recommend and will return again!
Stayed 3 nights in Jul 2025

10/10 Excellent

helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,,room was beautiful and the view was a dream,,, the beach is perfect,, we all 3 enjoyed it so much,, it was a beautiful experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! We have stayed at multiple properties in Key West and the amenities at this one are amazing. Especially, the private beach!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Great location, great staff, beautiful property.
Stayed 2 nights in Jul 2025