The Gates Hotel Key West Newly Renovated

4.0 star property

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Photo gallery for The Gates Hotel Key West Newly Renovated

Exterior
Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
Food and drink
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
3824 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    ‪12 min walk‬
  • Stock Island Yacht Club & Marina
    ‪7 min drive‬
  • Southernmost Point
    ‪8 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪5 min drive‬

Room options

Garden View Room, 2 Queen Beds - Newly Renovated

8.0 out of 10
Very good
(15 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

Double Queen with Pool View & Terrace - Newly Renovated

  • Sleeps 4
  • 2 Queen Beds

King with Pool View & Terrace - Newly Renovated

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View (Lifestyle) - Newly Renovated

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Pool View (Lifestyle) - Newly Renovated

9.4 out of 10
Exceptional
(8 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

Garden View Room, 1 King Bed - Newly Renovated

8.0 out of 10
Very good
(51 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Garden View Room, 2 Queen Beds, Accessible - Newly Renovated

8.4 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Garden View Room, 1 King Bed, Accessible - Newly Renovated

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Gates Hotel Key West Newly Renovated

4-star hotel in New Town
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Gates Hotel Key West Newly Renovated offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Key West hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Gates Hotel Key West Newly Renovated features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. For a surcharge, an area shuttle within 4 mi is available to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2024.

The Gates Hotel Key West Newly Renovated is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Blind Pig Food Truck - This café serves breakfast, lunch, dinner, and light fare.
Rum Row - This bar serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
Toasted Coconut - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 4 mi
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics

Restaurants on site

  • Rum Row
  • The Blind Pig Food Truck
  • Toasted Coconut

Things to do

  • Bicycle rentals
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Built in 2015
  • Humane treatment of captive wild animals
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 20.00 for adults, and USD 10.00 to 20.00 for children
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 15 per night
  • Pet fee: USD 50.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Key West Quality Inn
Quality Inn Hotel Key West
Quality Inn Key West
Quality Inn Key West Hotel
Quality Key West
Gates Hotel Key West
Gates Hotel
Gates Key West
The Gates Hotel Key West
The Gates Hotel Key West Newly Renovated Hotel
The Gates Hotel Key West Newly Renovated Key West
The Gates Hotel Key West Newly Renovated Hotel Key West

The Gates Hotel Key West Newly Renovated Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bernardo

Traveled with pets, Traveled with family
Disliked: Amenities
Upgrade not available.
Stayed 1 night in Apr 2025

8/10 Good

Glenn Edward

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Helmey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Had to walk very far to check in and out no offer to help with luggage. All day they walk by the room with loud laundry bins waking up the entire hotel shouldnt be right outside the path for workers every 5 minutes walking by
Stayed 1 night in Apr 2025

10/10 Excellent

Victor, Key West

Stayed 5 nights in Mar 2025

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmela

Stayed 4 nights in Mar 2025

8/10 Good

DAVID, Cicero

Stayed 7 nights in Mar 2025

8/10 Good

DAVID, Cicero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very very helpful and kind. The cleaning staff was lacking....we had to ask for washcloths constantly and the floors in the room were sub par - my feet were black....I did not wear shoes and could tell the floors were dirty. It would be nice to have other food options....I got tired of eating from the food truck....the roosters and chickens were beautiful but if you don't wear ear plugs you will hear them at 4 am - having other breakfast and dinner options would have been nice. The Tavern and Town restaurant was within walking distance, very good but expensive.

10/10 Excellent

Agnes

Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was inviting and helpful. Room was clean and private for rest and relaxation. Pool area-cabanas and bar were inviting and beautiful. Would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2025

10/10 Excellent

Harry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stay at The Gates. It was clean and comfortable and for the bill nicely when our departure flight was cancelled. The grounds were beautiful as was the pool. We hit The Blind Pig food truck for dinner and it was amazing! Staff were incredibly pleasant and helpful. We’ll start again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kathrin

Liked: Cleanliness, property conditions & facilities, room comfort

A pleasant stay with a convenient shuttle

The Gates Hotel is a lovely hotel with great amenities. The gym is beautiful. The grounds are well kept. Pool towels were always available. The only minor complaint is that the front desk staff are extremely slow and if you're trying to catch one of the free shuttles to get to downtown Key West, good luck as you'll be waiting in line at the front reception.
Stayed 2 nights in Mar 2025

8/10 Good

andrew phillips

Stayed 2 nights in Mar 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

10/10 Excellent

Yeily

Stayed 1 night in Mar 2025

10/10 Excellent

Jerome

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

6/10 Okay

Soon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
1
Stayed 1 night in Mar 2025

6/10 Okay

MARYANNE

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing stands out, below average amenities. Charged incorrectly at the bar twice in 4 days ( overcharged).
Stayed 5 nights in Mar 2025

8/10 Good

Anfernee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very good , Service are good . Definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Disliked: Staff & service, room comfort
This place was a great experience at the beginning. Nice pools. Comfortable beds and generally a nice experience because of the people I met. Breakfast ain’t all that so don’t wake up early for it if u need to sleep in. Customer service is really terrible. I had read a few reviews and I thought the reviewers were nitpicking but the people at the front desk will not even smile at you or engage is hospitality banter. I even tried to ask the girl how her day was and she simply wasn’t friendly. I saw be rude to another resident and I simply didn’t think much into it until it happened to me LOL I got alcohol shots and one day it was $5 the next day I was told it was $7. Lol I had to leave before my full stay because I ended up in a room with 3 old men and I’m a young female and I was told they had no other rooms so I wasn’t comfortable with that. Management wasn’t really nice about that and never followed up. Wasn’t even asking for a refund or anything. Terrible service. Nice place though if you can avoid speaking to people that work there.
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, amazing food, amazing price. We loved it!
Stayed 1 night in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025