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The Palms Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave
Free daily continental breakfast
Front of property
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Pet friendly
  • Pool
  • Air conditioning

Explore the area

Map
820 White St, Key West, FL, 33040
  • Duval Street
    ‪12 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Key West Lighthouse and Keeper's Quarters Museum
    ‪15 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Ash Cottage Suite

Ash Cottage Suite | Bed sheets, alarm clocks

Ash Cottage Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

The Palms Hotel

3-star guest house in Key West Historic District
Along with an outdoor pool, this guesthouse has a bar/lounge and a poolside bar. Continental breakfast is free. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can unwind with a drink at one of the guesthouse's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. This Victorian guesthouse also offers an outdoor pool, barbecue grills, and multilingual staff.
A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.
Papa Jack's Tiki Bar - Onsite bar.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paige

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! We would definitely go back and recommend to family/friends on a budget.
Stayed 4 nights in Sep 2024

10/10 Excellent

KAREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and convenient to walk to different places to eat and entertainment
Stayed 6 nights in Sep 2024

10/10 Excellent

Simon, Montréal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable little hotel typical of Key West Very friendly and helpful staff Clean rooms and common areas and comfortable bedding Sufficient breakfast The pool is a real asset for cooling off after exploring the island.
Stayed 1 night in Oct 2024

8/10 Good

Rawle

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. Folks were nice and accommodating. The only issue was the resort fee charge. First - I knew about the fee so no gotcha at all. But I was expecting something for the daily fee, Nope.- no restaurant or voucher to neighboring place, the pool bar was closed open, no hotel lobby, no offer of bikes for transportation. I get you can charge it because everyone does but still .....
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel with a historic feeling and very friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paper thin walls, look elsewhere
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, hotel and surroundings! Huge pool, pool bar, breakfast provided and bikes provided. Thoroughly enjoyed our stay!
Stayed 2 nights in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Walls are paper thin and someone had a small dog that barked a lot. Staff was friendly and helpful. Not a luxury hotel but clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and facilities. Staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in the Jr. Suite. We were supposed to be a party of 3, but ended up with just two but it was nice to have the extra space. All employees were so kind & helpful. I found the breakfast to be good. Nice selection without getting too fancy. Fruit was great, so fresh. We did get a parking spot in the street. My personal tip is to try to arrive in KW around check out when people are leaving. You can walk around until your room is ready. We don't drive the car once we arrive. We walked the first day but it was a bit too much for me (having health issues with walking) and used Uber the rest of the time. Not too expensive. Didn't use the pool but it was super clean & the bathroom by the pool was actually air conditioned. I loved the little parakeets on the side of the building. Thank you for a great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Jorge, Miami

Traveled with partner
Liked: Cleanliness, staff & service
Good location, about a 10-minute walk to Duval Street. The room was small but clean. The price is high for the quality of the hotel, but this is typical for the area. I would consider staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the shower does not have hot water
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Mica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a unique experience in Key West, this hotel complements any vacation plans seamlessly. The hotel itself is walking distance from all the sightseeing locations. The staff was always courteous and helpful. The room was meticulously cleaned and welcoming upon return from the day's activities. I had been extremely happy with my first stay here and am already planning on coming back for future stays.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! They upgraded us for free from a Queen to a King! Loved this hotel. Breakfast by the pool was great! Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Billy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Can’t wait to go back
Stayed 5 nights in Jun 2024

10/10 Excellent

Waldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, the room clean and comfortable. I would definitely come back again and refer it to a friend. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Tanje

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location as well, will stay again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a quick weekend trip to Key West and wanted somewhere that we could take our dog with us. This place was convenient, reasonably priced and accepted pets. We really enjoyed our weekend here and will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but was a very nice place. Friendly fella at the front desk. Pool was clean. Room was clean. Breakfast was good too. We would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, brought my pup for his birthday, for a lil staycation!!! Absolutely loved this property!! Super cute, great price, very nice staff, a lil pool bar, with liquor for a great frozen marg!! Didn’t know it but they also had bikes on property to rent, 18bucks for 24hrs!! I have found my new spot in KW that’s pet friendly!! Love this place!!
Stayed 1 night in Aug 2024