The Brookside Motel by Belvilla Keystone Near Mt.Rushmore Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The lying owner/manager lied to me and said that he did not have my Expedia reservation for for 3nights
so I had to make another reservation when I called him up
to say that I would be late on July 29 for my Expedia reservation.The lying owner/manager said that I did not prepay for the Expedia reservation that I made.In fact I did prepay for part of the reservation and he did not credit me for it.To add insult to injury,the same dishonest owner/manager tacked on an additional unwarranted 100 dollar charge at the end of my reservation for routine cleaning.Nothing was damaged or stained.The floors and counters were clear ready to clean.Aii the garbage was in receptacles.
I am forced to dispute his dishonesty with Citibank Mastercard.
Nothing to live in but for a few nights it was good for the price could use some cleaning up around back at the creek for a little walk but a lot of people never new there was a creek back there ha ha
Verified traveler
Stayed 5 nights in Aug 2025
8/10 Good
Dawn
Traveled with family
Aug 11, 2025
Liked: Cleanliness, staff & service, room comfort
Comfortable and quiet.
Nice, comfortable hotel. A bit dated but super nice, hard working gentleman (?owner?). Good quiet location.
I made a reservation for a queen bed. Room was supposed to have tv-didn’t work, no hair dryer, no coffee maker, no alarm clock. Bed was old full size. Drapes couldn’t be closed adequately lights didn’t work except over sink. Carpet was so dirty I wouldn’t put my feet or anything else down on it. Shower pressure was non existent. I was scared.
Candace
Stayed 1 night in Aug 2025
8/10 Good
Andrew, Perrysburg
Traveled with partner
Jul 29, 2025
Liked: Staff & service, amenities
It's an older property that could use some updating. Personnel were excellent. Great location.
Very old structure. Needs a complete renovation. However, the room was clean, the bed very comfortable. The shower is a freaking joke.
Michael S
Stayed 3 nights in Jul 2025
6/10 Okay
Steve
Jul 26, 2025
Liked: Amenities
Well it was a bed to sleep in. But property was pretty run down. Water pressure and temperature kept changing during a shower. Staff was very friendly. Breakfast was okay. Would probably have spent the extra money on one of the other chain hotels if we were to do it again.
The price was great for the beautiful location. Staff was friendly but the room was interesting. Smelt like mold really bad. They Tried to do a split double bed room but the bathroom was very inconvenient, and if you closed the door the second bed wouldn't feel the A/C. Couldn't hear all their kids playing outside because of the A/C unit. Location is prime key! Super beautiful outside.
The place is ok budget friendly . You get what you paid for, I don’t know why they said it’s very good . Maybe the review was given by their relatives . The place itself is great bec it is very close to Mt . Rushmore . But the place is almost run down . They gave us a room close d to the dumpster don’t know if there are snakes or rats . They should clean up the place . The room has no toilet paper . The towels are so rundown , white is almost grey. The WiFi and TV not working . What I don’t like the most they get and open your room without your permission just to check if the WiFi connection is working . Really they invade your privacy . We got there and the owner and their son was inside our room looking for wires outlet that connect to the WiFi in the surrounding area. No offer to clean the room . The only thing I like is the king size bed is comfy to sleep in . One thing when we turn the air on and microwave the electricity flickered and turn off. .
Cora
Stayed 2 nights in Jul 2025
8/10 Good
Verified traveler
Jul 20, 2025
Liked: Cleanliness, staff & service
Older but nice & friendly people.
The facility was an older property that showed its age but the proprietor did a good job keeping everything in order. He was very friendly, caring and always prompt with any requests made. We prefer softer mattresses so be prepared for extra firm if you stay here. We would stay here again.
Verified traveler
Stayed 4 nights in Jul 2025
4/10 Poor
Robert
Traveled with family
Jul 19, 2025
Disliked: Property conditions & facilities
Shower head to low, very small bathroom
Robert
Stayed 2 nights in Jul 2025
4/10 Poor
Karen K.
Jul 18, 2025
The TV wasn’t working and he blamed expedite you guys should’ve told me before I booked it. Also, there was a window that did not lock and somebody could come right in and steal our stuff or hurt us so I was very worried about safety.
Price was ok. Tv and internet didnt work. Missing cover on inside bathroom door knob. Not enough wall sockets. Paint on bathroom light. Pair of old socks on ground outside front door.
It was a very clean room and staff was very helpful
shawn
Stayed 3 nights in Jun 2025
10/10 Excellent
James
Jul 16, 2025
Liked: Cleanliness, staff & service, room comfort
Amazing breakfast
The motel is a little bit faded but the staff are certainly trying to do their best. For the price it has an extremely convenient location and offers a hot breakfast with a wide selection of cold food.
I would certainly stay here again.
James
Stayed 1 night in Jul 2025
6/10 Okay
Georgie
Traveled with family
Jul 15, 2025
Liked: Cleanliness
Very welcoming and helpful staff. Property was a bit dated but good location.