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Nivel Hotel

5.0 star property

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Photo gallery for Nivel Hotel

Restaurant
Couples treatment rooms, massages
Deluxe king room | 1 bedroom, down comforters, individually decorated
Presidential Suite | 1 bedroom, down comforters, individually decorated
Indoor pool, open 9:00 AM to 9:00 PM, free cabanas, lifeguards on site

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • 24/7 front desk
$257
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
King Fahd Road Behind Al-Waha Mall, Khamis Mushait, 'Asir, 8727
  • Albanoon Land
    ‪3 min walk‬
  • Prince Sultan bin Abdul Aziz Stadium
  • Al Sa'ada Park
    ‪8 min drive‬
  • Abha (AHB)
    ‪10 min drive‬

Room options

View all photos for Diamond Suite

Diamond Suite | 1 bedroom, down comforters, individually decorated

Diamond Suite

  • 1066 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, down comforters, individually decorated

Junior Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite

1 bedroom, down comforters, individually decorated

Superior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe king room

Deluxe king room | 1 bedroom, down comforters, individually decorated

Deluxe king room

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin room

Deluxe twin room | 1 bedroom, down comforters, individually decorated

Deluxe twin room

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed

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About this property

Nivel Hotel

5-star Khamis Mushait hotel with restaurant
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free valet parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Nivel Hotel offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters. A pillow menu is available. 48-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
In addition to an indoor pool, Nivel Hotel provides a waterslide and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1130 square feet (105 square meters) include a conference center. This luxury hotel also offers spa services, a vending machine, and gift shops/newsstands. Guests can use the indoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking and valet parking are complimentary.

Nivel Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Nivel Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (SAR 70 per day); wired internet (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 AM to 5:30 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: SAR 115 for adults and SAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's club
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Art supplies
  • Baby bath
  • Children's club (surcharge)
  • Grocery/convenience store
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,130 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a national park
  • In the mountains

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in fee: 50-percent of room rate for check-in between 12:30 PM and 3:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: SAR 300 per person, per stay
  • Hot tub fee: SAR 300 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately SAR 115 for adults and SAR 115 for children
  • Fee for wireless internet in public areas: SAR 70 per day (rates may vary)
  • Fee for wired internet in public areas: SAR 70 per day (rates may vary)
  • Airport shuttle fee: SAR 150 per person (one-way)
  • Airport shuttle fee per child: SAR 100 (one-way), (from 2 to 10 years old)
  • Late check-in fee: 50-percent of room rate for check-in between 12:30 PM and 3:00 PM
  • Rollaway bed fee: SAR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006238

We should mention

Couples wishing to share a room must provide proof of marriage
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Nivel Hotel Hotel
Nivel Hotel Khamis Mushait
Nivel Hotel Hotel Khamis Mushait

Nivel Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Stayed 4 nights in Mar 2025

8/10 Good

Robert, Santa Clara

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice room and mattress. Very good breakfast and amazing dining room staff. Food is great even the buffet dinner was amazing. Nothing walkable neae buy except a small Mall with a supermarket. No other dining options close by. Thanks to the great staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will stay again

Big room, really clean and nice, staff very friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Mostafa, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
I love exprdia
Stayed 3 nights in Sep 2024

10/10 Excellent

hamood

Liked: Amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024