Search Deals on

Khanh Hai Vacation Packages

Very good

Best of best for family

I reached early and I was thankful that the stuff provided me with an early check in and a room upgrade. The hotel room is very comfortable and luxurious. I also appreciate the welcome drinks to put guests at ease. However, several points to raise - as there are many floors, the lifts often take a while - service was rather slow: check-in took a while, I was asked to sit to wait for my room to be checked at check-out but I was just forgotten and I needed to remind the staff; requests for room service took very long - tv was difficult to use - Russian or Vietnamese language; tv channel options not English friendly - hotel provided a beach area with deck chairs but - very few chairs available; no towels early in the morning and was told need 1h wait - one of the wardrobe doors could not be closed (light switch inside will be on if the door is not closed) - room door does not swing shut unlike most modern hotels; it closes but will remain ajar at the end , leaving guests a false sense of security that it will close when it won’t - a lot of advertisements about World Cup screening but there was none - noisy at night from surrounding music

We spent five nights at L’Alya Ninh Van Bay as a family of four, and it was an incredible experience. The setting and privacy define this place. The resort sits in a quiet bay framed by mountains and open water, with so few villas that you rarely feel other guests around. That sense of space and calm is what makes it feel truly luxurious. On arrival, my wife actually started crying because she was so moved by how beautiful it was. The villas and grounds are immaculately maintained. Everything worked, nothing felt overlooked, and housekeeping serviced the room twice daily. Service was warm, attentive, and responsive. Our butler, An, was outstanding and made the stay seamless. Breakfast was excellent—fresh, varied, and well executed. A mix of Western and Vietnamese options, good fruit, strong coffee, and made-to-order items. It set the tone for the day. Food overall was very strong. The grouper grilled in banana leaf was a highlight (order in advance—they source it fresh for you). We also appreciated the personal engagement from the restaurant management team. A private sunset cruise on the catamaran—with canapés, bubbly, and a waterslide for the kids—was unforgettable. A true luxury experience defined by setting, privacy, and thoughtful execution. We’re very glad we chose to come here.

The resort was not clean and the service was poor. Most of the staff was not knowledgeable and difficult to communicate with.

The elevator situation was extremely slow and frustrating! The rooms lockboxes do not work. The hotel is set back in an alley that is not too nice. The buffet was too crowded and just ok. The staffs are friendly. The door boys are very helpful and would carry the heavy luggages up and down the stairs.