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Serena Khaplu Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serena Khaplu Palace

Interior detail
Exterior detail
Interior detail
Interior detail
Standard Double Room | Minibar, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800
  • Khaplu Palace
    4 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Heritage Suite | Minibar, free WiFi, bed sheets

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Royal Heritage Suite | Minibar, free WiFi, bed sheets

Royal Heritage Suite

  • Sleeps 2
  • 1 King Bed

About this property

Serena Khaplu Palace

3-star Khaplu hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Serena Khaplu Palace offers 21 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Khaplu hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site.

Serena Khaplu Palace has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Onsite venue - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities
Too average a hotel to be named as Serena.
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023