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Kreshchatyk Guesthouse

3.0 star property

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View from property
Standard Apartment, 2 Bedrooms | View from room
Studio, 1 Bedroom, Non Smoking | Iron/ironing board, alarm clocks
Studio, 1 Bedroom, Non Smoking | Private kitchen | Fridge, microwave
Standard Apartment, 1 Bedroom | Iron/ironing board, alarm clocks

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Kreshchatyk 29, Kyiv, 1001
  • Khreshchatyk Street
    1 min walk
  • Ukrainian National Opera House
    10 min walk
  • The Chocolate House
    11 min walk
  • Kyiv (IEV-Zhulhany)
    30 min drive

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Iron/ironing board, alarm clocks

Standard Apartment, 2 Bedrooms

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Iron/ironing board, alarm clocks

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Iron/ironing board, alarm clocks

Standard Apartment

  • Sleeps 2
  • 1 Double Bed

About this property

Kreshchatyk Guesthouse

3-star aparthotel in Pechers'kyi District
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in and multilingual staff assistance are onsite. Each apartment features a balcony and a TV, plus a kitchen with a refrigerator and a microwave. Free local calls, a hair dryer, and an iron/ironing board are among the other amenities that guests will find.
Kreshchatyk Guesthouse offers 14 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Accommodations at this 3-star aparthotel have kitchens with refrigerators and microwaves. Housekeeping is provided daily.
Kreshchatyk Guesthouse features multilingual staff, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This Kyiv aparthotel also offers express check-in and an elevator. Complimentary self parking is available on site.

Kreshchatyk Guesthouse is a smoke-free property.

Languages

English, Russian, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Microwave
  • Refrigerator

Bedrooms

  • Alarm clock

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry service

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • 7 floors

Policies

Check-in

Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: UAH 400 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Kreshchatyk
Kreshchatyk Guesthouse
Kreshchatyk Guesthouse Aparthotel
Kreshchatyk Guesthouse Aparthotel Kiev
Kreshchatyk Guesthouse Kiev
Kreshchatyk Guesthouse Hotel Kiev
Kreshchatyk Guesthouse Kyiv
Kreshchatyk Guesthouse Aparthotel
Kreshchatyk Guesthouse Aparthotel Kyiv

Kreshchatyk Guesthouse Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 110 reviews" "
Rating 8 - Good. 41 out of 110 reviews" "
Rating 6 - Okay. 9 out of 110 reviews" "
Rating 4 - Poor. 8 out of 110 reviews" "
Rating 2 - Terrible. 24 out of 110 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Artur, Punta Cana, Dominican Republic

Disliked: Staff & service
Fraud
I booked this hotel through Expedia in 2016 and I like it. I had an nice and clean appartment in the centre of Kiev. Also at that time housekeeper was very nice woman who worked perfectly. That's why I gave 3 points (ok) to Hotel Facilities and Condition, Room Cleanliness, Room Comfort. So, I decided to rebook this hotel for my 2017 trip. And my experience was horrifying. I book and fully paid hotel few months before my arrival. And they didn't provide me my room. And until now didn't refund me. So I have big financial and time losses. In total I lost 787,58 USD: $318.85 - my full payment that until now I didn't receive back $468,74 - for new apartment I was forced to book instead of this hotel. Below you can see detailed information. a) On 11 SEP 2017 upon check-in Kreshchatyk Guesthouse refuse to provide us our room and promise us, that next day she will provide us room. She told us that by mistake she didn't saw our booking. b) So I booked another apartment through Expedia just for 1 night. c) On next day she again refused to provide us a room. d) So we will forced to book new apartment from 12/09 to 18/09. I try to book the same apartment through Expedia, but it was unavailable. So we went to office of rental service and tried to find another apartment near to Kreshchatyk street. And they give us only available option for 425US$. So I lost lot of money and until now didn't receive my payment for my stay.
Stayed 7 nights in Sep 2017

2/10 Terrible

shan, newcastle upon tyne, UK

Disliked: Staff & service
Room is NOT guaranteed on late arrival
I reached Hotel at 1:45 am early morning, the reception on floor 4 room 7 was closed then I called many times, landline no response and on mobile a lady received the phone and asked my position then hung up phone on me, I sat there for an hour for checking somebody will come but no body came, then I have to check in other Hotel that night.
Stayed 1 night in Sep 2017

10/10 Excellent

Redstar, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, and very Welcomed
The staff here is very ready to help you with needs and information, for your stay. The manager was an incredible host. Their staff very helpful to help.
Stayed 12 nights in Jul 2017

2/10 Terrible

Sam, California USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid by all means!
This place should be called Khreshchatyk SH.T House, The worst place period. The owner Irina would do anything to cheat you and get more money than you agreed on by putting you in worst room possible and ask for more money to give you the room you actually reserved. Even When she gets more money from you, she still puts you in a room that has 50 year old mattress, stained and the spring are sticking out and poke your body as you try to sleep on it. No towel and if they give you any after you beg for it, it is stained and ripped, the bed sheets are so old they have holes in them in many places. The pillow are stained and smell like arm pit! No heater, hair drier, untinsal, water or wine classes, no toilet paper or napkin! They don't even Knock before they enter your apartment! The owner just barged in my apartment as I was walking out of shower with no clothes on, to show my apartment to prospective future renters. Last but not list don't forget any personal belonging, because as soon as you leave your room the owner will use any excuse to refuse returning your Prperty to you.

2/10 Terrible

Vika, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useless scammers!
I paid for 4 days in advance. They were informed that I would be arriving late the first night from an international flight. Upon arrival, the hotel was not marked well and there was no response from the staff. I ended up having to find another hotel that night. When confronted the following day they said the desk person waited until midnight then went home. They also sold the room I PAID for to someone else so I did not have access to the room (that was already paid) for any of the days reserved. Formal complaint being filed with CC company and Expedia to get a refund. Avoid this unprofessional operation at all costs!

4/10 Poor

L.B., Ohio, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's only privilege is its location
The office is always closed. You have to call a posted number if you need something. Security is at the gate at the entrance to the inner courtyard. Very easy for just anyone to sneak in. Poor wifi signal. Plumbing is terrible. At certain times the shower isn't working. During a 5 days stay we never saw a maid. Had to go out and purchase toilet paper, etc. Bedding and towels are ancient, torn and grey color. It's only + is a location and cheap daily rate - $41 per night in April

8/10 Good

Ed, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel close to center and public transportation
I have stayed here previously and it suited my needs

2/10 Terrible

Kemal, İzmir

Disliked: Staff & service, property conditions & facilities, room comfort
Awful
We booked one room for 3 person...We were there at 01:00 o'clock and we wait outside of building may be 15 minutes,staff didnt open door...After he open door and he want money again,i tried to tell him but his English -0-.Half hour later he show us room...There are no blanket and no pillow for 3rd person...I used my sweatshirt for pillow.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't stay, as they had not received my booking
Apart from the central location, the place has very little to commend it. It is a tall, drab building with very few amenities.

10/10 Excellent

Michael, Pittsford, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay; the location was just idea
I had a wonderful stay; the staff were very friendly and went our of their way to help with all the concerns and made sure that I was comfortable and safe. I definitely recommend this to others.

8/10 Good

Inna

Liked: Cleanliness, staff & service, room comfort
Good Location, dissent price.
We stay in this hotel for a week, everything was fine, except when elevator stop working and we have to walk to the 5th floor and then took all our luggage down. Otherwise we like the location and quick access to the center and few train stations.

6/10 Okay

Sam, Los Angeles, California

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No one returnes your calls or emails!
The furniture is very old and stained with large questionable matters! the bed is very uncomfortable and feels like you are sleeping on a steel wires with no support, the water heater is very small and if you dont take your shower quickly you would end up taking a cold shower. kitchen had a only afew mismatched and broken dishes and silverware, no salt or paper, very tiny cutting board. the made service is whenever they feel like coming by. elevetor not relyable and wa broken for 2 days.

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good

2/10 Terrible

not recommended, nv

Disliked: Cleanliness, staff & service, room comfort
Very bad customer service
Very bad customer service No organization with administration

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hitel
Arrived at hotel around 2 am because of late flight. I was notified by the person at the desk that we did not have a reservation even though we had receipts proving we did. We were left stranded at 2am with nowhere to go. 0/10 would not recommend. Want a refund

2/10 Terrible

Lana M., Idaho, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is NOT downtown like they claim!!!
I've been scammed by the false advertisement of this "hotel". I booked a room on Expedia with them for a colleague who travelled to Kiev for an education fair located at Independence Square. This hotel goes under a different name on all booking websites, they call themselves "Khreschatyk Guesthouse" and because the back of their apartment building is facing Khrashchatyk Street they provide that as their address on all booking websites as well, however on Tripadvisor they call themselves Kyiv Hotel Service). The only reason I chose "Khreshchatik Guest House" was that it is located downtown on Khreshchatyk Street, the street that runs through the city center of Kiev where the education fair was taking place. I wanted it to be a walking distance for my colleague. Imagine my disappointment when my colleague said that upon her arrival she was told that all rooms downtown were taken and she was sent to some random building by the train station, not nearly as safe, you have to ride a tram or take a subway or taxi to get to downtown from there, this was nowhere near Khreshchatyk Street!!!!!This is a real Ukrainian scam, people!!!!When they run out of rooms, instead of showing online that they are "full" they still take your money and send you to random apartments around the city, which by the way look nothing like the photos on their website!!!!!

2/10 Terrible

Andrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hell hole for westerners.
if you book through US travel sites on the second day they claim not getting paid and evicting you unless you pay AGAIN for your stay. WI-FI or roaming non existent and contacting travel agency impossible. stay away

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a problem at the hotel the first day and they found me alternate accommodation and had a taxi take me to and from the alternate accommodation. It seems that they went out of their way to please me..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very nice place, and gated area
One needs to look for the sign or call the intercom to get in. The guest house is in the square in the rear of the building behind the gate. The ladies who operate the facility are extremely nice.

8/10 Good

Mohammad ali, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

2/10 Terrible

Inna , U.S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Experience
Nothing is similar with the pictures on the website. It is very old, the ceiling was marked with water leaks. I rented two rooms, the second room with the sofa bed was horrible, I felt like I was sleeping on the floor. I had a problem with toilet, I reported it the first day when I arrived there and they told me the plumber was going to arrive in the morning, however I stayed for three days and nobody came. The kitchen was horrible, the fridge was old and colored with rust, everything was very dirty, I had only two cups for express coffee. The location was okay, however nothing is similar with the view on the pictures. The bathroom was very dirty and they provided only a tiny piece of soap and a single bottle of shampoo, and also a tiny piece of toilet paper. I would never stay in this hotel again.

8/10 Good

Hugh, South Wales UK

Liked: Cleanliness, property conditions & facilities, room comfort
Decent quality and value great location
The surrounding Corridors and Reception dont give the best impression but the room was large comfortable and clean There was a balcony overlooking the main street in Kiev which was pretty cool

6/10 Okay

Michael Farace

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunate timing
I've stayed before and it was fine but this trip was bad. I was on the 7th floor and the elevator didn't work! Then there was no soap or shampoo in the shower, and only some very used and worn out soap in the sink. They brought soap and shampoo quickly but we needed more in the morning and they never brought it. The room was supposed to be non-smoking but you were hit with the after smell of smoke as soon as you walked in. In the bedroom it wasn't bad. Was cold during the night and only at 4 am did I see a small heater under the desk that I plugged in, but they never mentioned it. The hot and cold water knobs were backwards in the bath tub. After letting the hot water run a long time... I decided to try the cold water just in case, and bingo, hot water. However the hot water ran out before I could fill the bath tub, and I was left with a luke warm bath, and had to rinse off with cold water. Not a great stay...

2/10 Terrible

Roman, Milwaukee, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid. incompetent management.
arrival time listed is 12:00. when I arrived at 12:00, I was told it is 1:00. Fine, I came back at 1:00 and told that room is not cleaned yet and cleaning person will come in about an hour or two. Great! after I asked if I can at least leave my bags in room, they approved it. upon arrival in the room, the person staying the prior to me, did not even pack his bags yet, very uncomfortable situation to wait for them to hurry up pack with me standing there waiting. Room was very dirty, esp kitchen. Cleaning person arrived but did not have new sheets, pillow cases. she and manager stated they are awaiting clear sheets from laundry and will deliver them to room. well, came night and no sheet, called them, no asnwer. in the morning, they were surpized but not overly so. very poorly managed place. additionally water heater was leaking all over the kitchen and I only got 2 minutes of luke warm water followed by freezing shover. avoid this place. many better and cheeper places.

10/10 Excellent

Boris, Kiev

Liked: Cleanliness, staff & service, room comfort
Convenient location