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2000 HOTEL Downtown Kigali

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Suite | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Union Trade Center
    6 min walk
  • Ntarama Church
    14 min walk
  • Bamboo Restaurant
    1 min walk
  • Kigali (KGL-Kigali Intl.)
    30 min drive

Room options

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 861 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Room

Heaven Restaurant & Boutique Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (276)
The price is $133
per night
$157 total
includes taxes & fees
Jan 15 - Jan 16
Heaven Restaurant & Boutique Hotel

About this property

2000 HOTEL Downtown Kigali

4-star Kigali hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a business center, and concierge services.
2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This family-friendly hotel also offers a fitness center, an arcade/game room, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

2000 HOTEL Downtown Kigali has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 443 reviews" "
Rating 8 - Good. 147 out of 443 reviews" "
Rating 6 - Okay. 40 out of 443 reviews" "
Rating 4 - Poor. 24 out of 443 reviews" "
Rating 2 - Terrible. 13 out of 443 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
The rooms are nice snd the staff very polite and helpful. The neighborhood aroumd the hotel is very busy and crowded.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nnaemeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lutalo

Traveled with family
Liked: Cleanliness, staff & service
They don’t have microwave in their units and the toothbrushes and toothpaste are substandards
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you want, check out the restaurant with a nice city view
Stayed 1 night in Jun 2023

8/10 Good

Sadamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, the cleanliness and the breakfast
Stayed 6 nights in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great. Very helpful. Room was nice and very large.
Stayed 1 night in Sep 2024

10/10 Excellent

Anissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we book for all our staff travelling to Kigali, always very convenient and and great customer service Thanks you!
Stayed 4 nights in Sep 2024

10/10 Excellent

James L

Liked: Amenities
Very Friendly and Professional
Stayed 2 nights in Sep 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Business traveler
Lots of noise from the construction outside and sales people on the street. Apart from that good choice of food
Stayed 5 nights in Aug 2024

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and accommodating. Would definitely visit here again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Micheale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Terrible A/C. This is not the staff's fault at all. They really knocked themselves out to make it work. The faultiness is due to inadequate maintenance or basic design. Also the window did not close properly and the noise outside, from some street cryer, was incessant. I can't possibly recommend this hotel and I feel the management makes it hard on the staff who really work hard. They are first line and this is simply not fair. They were fantastic!
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 9 nights in Jul 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very big and hotel was very clear. Service was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is excellent. The staff are very friendly. Airport pickup was on time and friendly driver. Very spacious rooms with good views. Location is very convenient for people who like to access shops easily and various amenities at walking distance.
Stayed 1 night in Jul 2024

8/10 Good

khalil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was clean and comfortable and the staff were welcoming and helpful throughout my stay. The breakfast was delicious and offered with variety of food. The location of the hotel is closed to downtown which was convenient to me. There is a big shopping mall about 5 minutes walk. Overall, I would recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Liked: Amenities, property conditions & facilities
This hotel is clean and spacious.All staff were polite and helpful. The breakfast selection is good. I found the surrounding area to lack dining options and general variety
Stayed 1 night in Jul 2024

10/10 Excellent

MITESHKUMAR, Nairobi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a very comfortable bed. Bathroom was clean, great pressure and instant hot water in the shower. The restaurant was okay. Theyvplayed Karaoke the whole time we had dinner. That part was rather obnoxious. They have aurport shuttle which us bery convenient and the airport isxonly an hour away. The surrounding area is very busy but we felt very safe walking around.
Stayed 1 night in Jul 2024

10/10 Excellent

Hagos

Liked: Cleanliness, staff & service, property conditions & facilities
It is all good, except there is a noise around the hotel, and even a big noise from a man who never stop praying loudly in the neighborhood.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service
From the airport pick up to the conversation all the way to the hotel, the dynamic duo of Nancy and Oliver were delightful and very professional. The service is top notch and i am very impressed. Dinner was nice, breakfast was okay and overall for the budget, the hotel was good. Location im not so sure as i only spent 1 night but the service makes up for everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are great
It was great. Neat room. Wish their restaurant menu was not so heavily Chinese though.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is satisfactory overall. However, the hotel needs to improve its shuttle service. Although they advertise providing shuttle services, the current arrangement requires guests to adhere to the hotel's schedule, which may not always align with individual plans. It would be beneficial if the hotel could offer more flexible shuttle timings to better accommodate guests' needs.
Stayed 7 nights in Jun 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in May 2024