Eminence Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eminence Hotel

Single Room | Desk, blackout drapes, free WiFi
Double Room | Balcony
Front of property
Bar (on property)
Interior

Reviews

4.6 out of 10

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
KN 2 Street, Avenue 86, Kigali, 0520
  • Ntarama Church
    7 min walk
  • Union Trade Center
    16 min walk
  • Ryi'nyamirambo Market
    4 min drive
  • Kigali (KGL-Kigali Intl.)
    28 min drive

Room options

Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Double Room Single Use

  • 54 sq ft
  • Sleeps 1
  • 1 Twin Bed

Studio

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Eminence Hotel

3-star Kigali hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and dry cleaning. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Eminence Hotel offers 27 accommodations with complimentary newspapers and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking and valet parking are complimentary.

Eminence Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 11 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Eminence Hotel Kigali
Eminence Kigali
Sky Hotel Kigali
Eminence Hotel Hotel
Eminence Hotel Kigali
Eminence Hotel Hotel Kigali

Eminence Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 2 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

4.6/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peace Corps , Atlanta, Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-Down Hotel
Lack of clean towels Cold water with low water pressure Terrible breakfast Spooty WiFi services Definitely will never be returning to this hotel Visa card machine was down, and overly priced taxi driver.
Stayed 3 nights in May 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Central but very basic (not comfortable)
This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and no closing windows, so mosquitos will come into the room. Only one channel on TV! If you are just looking for simple room for one night this hotel could be ok, otherwise you'll miss many things here on longer stays!
Stayed 2 nights in Dec 2017

4/10 Poor

Paola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
The only good thing about this hotel is the central position near the City center and the City Tower. Otherwise I was very disappointed with almost everything: no hot water in my room, lots of noise due to present construction works and to other careless hotel guests (on top several people tried to come into my room early morning!). For the breakfast (2 eggs, 1 banana and a cup of milk) I had to wait over half an hour every morning!! And on the TV you can see only one channel (which can be changed only from the reception and is the same one for all the people in the hotel). Not all rooms are the same (some have a nice view, some have no hot water, some have no phone, some have no internet connection - no internet connection on the second and third floor). At least the guy at the reception was very nice and tried to help. Concerning my stay, as I checked in in the evening, I was given one of the worst rooms although I booked online well in advance. I asked to change the room but I was always told it was not possible, maybe "tomorrow" (so even if you book your room a couple of months ahead of time do not expect to get a good room!). On my last day I finally could change the room and could take a hot shower, what a feeling!! So if you choose this hotel I suggest arriving early in Kigali and choosing your room, otherwise you'll get the leftover! I guess you can get better hotels in Kigali for this rate (e.g. Hotel Okapi or Hotel Impala)
Stayed 2 nights in Dec 2017