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Hôtel Des Mille Collines

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
Exterior
Front of property
Lobby
Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
2KN 6th Ave, Nyarugenge, Kigali
  • Union Trade Center
    8 min walk
  • Ntarama Church
    20 min walk
  • Kigali Genocide Memorial Centre
    5 min drive
  • Kigali (KGL-Kigali Intl.)
    25 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

  • 592 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Superior Suite

  • 807 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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$443 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Hôtel Des Mille Collines

4-star Kigali hotel steps from Union Trade Center
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
In addition to an outdoor pool, Hôtel Des Mille Collines provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hôtel Des Mille Collines has designated areas for smoking.

Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Panorama Restaurant - This restaurant serves breakfast and dinner.
La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 245 reviews" "
Rating 8 - Good. 87 out of 245 reviews" "
Rating 6 - Okay. 18 out of 245 reviews" "
Rating 4 - Poor. 8 out of 245 reviews" "
Rating 2 - Terrible. 6 out of 245 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service
Disappointing.
Booked 6 rooms. None were ready when we showed up at 4:30pm. Some waited over an hour and were just to sit down and wait when any inquiries were made. Then given a room overlooking trash dumpsters. AC did not work in a couple of rooms. Expected better and won't be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kana

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

All in all a pleasure.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

10/10 Excellent

James B

Stayed 1 night in Jun 2024

10/10 Excellent

Management

Stayed 7 nights in May 2024

8/10 Good

Jusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, clean and customer service hotel.
Stayed 1 night in May 2024

8/10 Good

Joe

Business traveler
Nice staff. Friendly and competent. The location is very good if you want to be near the walk streets, big hotels and offices. The property could use some updating but is in good condition. The outdoor bar area l is very nice. The fitness center is substandard and needs an overhaul.
Stayed 7 nights in May 2024

10/10 Excellent

Rick

Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff are friendly and accommodating. I had to extend my stay on short notice and it was an very easy process. They have been helpful in getting me transportation, currency exchange and several necessities.
Stayed 1 night in Mar 2024

10/10 Excellent

Fiacre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything they have to offer.
Stayed 1 night in Mar 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a real pleasure to stay here. Agnes and Dahlia at the spa are lovely and the services were excellent. However, the rooms could use freshening up (but they were very clean), and the water pressure in the shower could have been better. Breakfast was good and overall, the staff were wonderful!
Stayed 1 night in Feb 2024

10/10 Excellent

Ryo

Stayed 3 nights in Feb 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay
Beautiful hotel & great base for trip to Kigali. Rooms good. Pool area excellent. Food tasty. Once a week free cultural show with dinner or drinks. Staff were very helpful.
Stayed 4 nights in Feb 2024

8/10 Good

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Drew

Stayed 1 night in Dec 2023

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Stayed 2 nights in Nov 2023

4/10 Poor

Rahul

Disliked: Staff & service, property conditions & facilities
Needs a full refurb
Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
The hotel could use a refresh but the staff are great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kigali stay
Lovely hotel in a great location. Really lovely gardens and outdoor bar and restaurant. Rooms are a bit tired but very comfortable and great views.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equivalent to a Motel 6, Skip and Stay at Marriott
I wanted to like this property due to its historical significance but the reality is that this is a run down hotel in need of desperate repair. By US standards, it is NOT a 4 star hotel, it’s more like a Motel 6 with a restaurant. Everything from the rooms to bathrooms, hallways and building exterior are run down. My bathroom had so little water pressure that I was unable to shower. My stay was so terrible that I ended up leaving and staying at the nearby Marriott instead, which is a nice and clean 5 star that was only $20 more per night than here.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander Solhus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot! The sunrise, the views, the pool area, and the sstaff are all perfect!
Stayed 2 nights in Apr 2023

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great service, it is beautiful and quiet!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great, friendly and helpful love the pool area and bar. cool views over kigali from one side
Stayed 8 nights in Feb 2023