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Hôtel Des Mille Collines

4.0 star property

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2 bars/lounges, tapas bar
Classic Room Panaroma View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Lobby
Body treatments, facials, 1 treatment room
3 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
2KN 6th Ave, Nyarugenge, Kigali
  • Union Trade Center
    ‪8 min walk‬
  • Kigali Genocide Memorial Centre
    ‪5 min drive‬
  • Mambas Club
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

  • 592 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Superior Suite

  • 807 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hôtel Des Mille Collines

4-star Kigali hotel steps from Union Trade Center
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
In addition to an outdoor pool, Hôtel Des Mille Collines provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hôtel Des Mille Collines has designated areas for smoking.

Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Panorama Restaurant - This restaurant serves breakfast and dinner.
La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 249 reviews
Rating 8 - Good. 88 out of 249 reviews
Rating 6 - Okay. 18 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 6 out of 249 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

8/10 Good

Juliet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in a good location
The Hotel is in a great location. Staff are very friendly. Breakfast was great. My only complaint was the room we were given. The room was too old for the amount we paid. Other than that, all was good. We shall definitely be back.
Stayed 6 nights in Oct 2024

8/10 Good

Lawrence

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Stayed 1 night in Oct 2024

10/10 Excellent

dennis

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant ambience Good service and value
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property- great setting and excellent staff - customer focussed
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Stayed 4 nights in Sep 2024

10/10 Excellent

JP

Liked: Cleanliness
I thought it was overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and manager were extremely helpful and have a very strong sense of hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly, accommodating, professional and service oriented!
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service
Disappointing.
Booked 6 rooms. None were ready when we showed up at 4:30pm. Some waited over an hour and were just to sit down and wait when any inquiries were made. Then given a room overlooking trash dumpsters. AC did not work in a couple of rooms. Expected better and won't be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kana

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

All in all a pleasure.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

10/10 Excellent

James B

Stayed 1 night in Jun 2024

10/10 Excellent

Management

Stayed 7 nights in May 2024