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Karisimbi Hotel

3.0 star property

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Photo gallery for Karisimbi Hotel

Front of property
View from room
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Breakfast included
  • Air conditioning

Explore the area

Map
KN41 Street, Kiyovu, Kigali, 3960
  • Kigali Genocide Memorial Centre
    ‪6 min drive‬
  • Kigali Heights
    ‪7 min drive‬
  • Kigali Convention Centre
    ‪8 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Living room | Flat-screen TV

Deluxe Double Room

  • Sleeps 2
  • 1 Large Twin Bed OR 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 1345 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • 1345 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 1377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Karisimbi Hotel

3-star Kigali hotel with 2 restaurants
2 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. Free self-serve breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Karisimbi Hotel offers 20 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Kigali hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Karisimbi Hotel features an outdoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired Internet access.

2 meeting rooms are available. This Belle Époque hotel also offers a library, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Karisimbi Hotel has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 5:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2,000 per stay); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured, uncovered self parking on site (USD 1,500 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free self-serve breakfast available daily 5:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Belle Époque architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 9998 per day
Cribs (infant beds) are available for USD 10000.0 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 2000 per stay (rates may vary)
  • Fee for in-room wired internet: USD 5000 per stay (rates may vary)
  • Uncovered self parking fee: USD 1500 per night
  • Crib (infant bed) fee: USD 10000.0 per day
  • Rollaway bed fee: USD 9998 per day
  • Laundry fee: USD 7000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 100150433

Property is also known as

Karisimbi Hotel Kigali
Karisimbi Hotel
Karisimbi Kigali
Karisimbi Hotel Hotel
Karisimbi Hotel Kigali
Karisimbi Hotel Hotel Kigali

Karisimbi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Great shower

The staff were lovely but the hotel was showing its age and the carpets all smelled like they needed a really good clean - the air freshener sticks were not doing a good job of hiding it. The pool was out of action but the breakfast was fairly good. My room though was huge, the bed comfortable and likewise on the big side, and the shower was really really good - hot water and great pressure.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good...with some areas for improvement

This hotel is a basic 3 star property, ideally located just a stone’s throw from the downtown core. It is within walking distance of several restaurants. Wifi was reasonable and the rooms are well appointed with antique furnishings. The breakfast needs improvement - I was disappointed that they did not offer a buffet. The CityBlue hotel just a block away has one of the best buffets in the city with rooftop views, and it is CHEAPER than this hotel. So, the hotel should rethink their breakfast. The rooms are quite hot and stuffy, so make sure you get a room with air conditioning. That said, the A/C is only moderately effective, because the rooms have permanently open screened windows (I could not close them). Service, however, is wonderful. The staff do try to go above and beyond to make you feel welcome and at home!
Stayed 1 night in Jul 2019

10/10 Excellent

Jennifer, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time at Karisimbi! Had a some slight confusion at check in and the front desk manager, Roger, was incredibly kind and gave us an upgrade. The rooms were very luxurious and big and an interesting mix of old styles and modern technology. The breakfast was very tasty and the waitress who served us every morning was so friendly and helpful. I would stay here again no doubt.
Stayed 2 nights in Jul 2018

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Hotel Karasimbi!

The chef is fantastic, the staff is very sweet and solicitous, everything was wonderful!
Stayed 21 nights in Jun 2017

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East Africa Tour

Really nice stay. Very friendly and helpful staff. Hotel not "downtown" but not a problem for us. It's a nice area with a few bars and restaurants (e.g. The Bistro and Sky Lounge).
Stayed 2 nights in Jun 2017

6/10 Okay

D-Rock, Nairobi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cost Effective Bed for a Night

Generally had no issues although the A/C didn't really cool the room. The room had direct vents to the outside that could not be closed, and it was facing a somewhat busy street, making the room a bit noisy and also limiting the effect of the A/C. The room did not have a desk to work at.

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

eirik

Nice place to stay

Karisimbi is good value for Money. Big and comfortable room. Centrally located in lovely Kigali. They have an ok restaurant in the house. Breakfast good. I would stay there again. The pool was closed for works, but that is probably ok again already.
Stayed 2 nights in Sep 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel avec un prix raisonable.

Agréable séjour.

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

ok but not more

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good hotel