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M Apartments & Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Apartments & Hotel

2 outdoor pools
Minibar, free WiFi, bed sheets
Exterior
2 outdoor pools
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
KN1 1st avenue, Kigali, Kigali City
  • Union Trade Center
    3 min drive
  • Mambas Club
    5 min drive
  • Kigali Business Centre
    8 min drive
  • Kigali (KGL-Kigali Intl.)
    21 min drive

Room options

View all photos for Junior Suite

Minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, free WiFi, bed sheets

Deluxe Twin Room

  • Hill view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room

Minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

ONOMO Hotel Kigali

Pool
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (70)
The price is $108
per night
$128 total
includes taxes & fees
Dec 8 - Dec 9
ONOMO Hotel Kigali

About this property

M Apartments & Hotel

3.5-star Kigali hotel with private balconies
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
M Apartments & Hotel offers 116 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to furnished balconies. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Kigali hotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
M Apartments & Hotel features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This Kigali hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance.

M Apartments & Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Restaurant - Onsite fine-dining restaurant.
The Bar - Onsite piano bar. Open daily.
M Hotel Coffee Club - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • M Hotel Coffee Club
  • The Bar
  • The Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (2,000 square feet of space)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Phone accessibility kit
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

M Apartments & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022