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Mountain View Hotel & Apartment

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain View Hotel & Apartment

Front of property - evening/night
Outdoor pool
Balcony
Lobby
City view from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Laundry
    Laundry
  • Outdoor Space
    Outdoor Space
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
KG 792 St, House N°5, Kigali, Kigali
  • Kigali Genocide Memorial Centre
    15 min walk
  • Ntarama Church
    6 min drive
  • Union Trade Center
    6 min drive
  • Kigali (KGL-Kigali Intl.)
    31 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room

  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

  • 829 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Room

Executive Room | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room

  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Single Room

  • Studio
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, laptop workspace, soundproofing, iron/ironing board

Apartment, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • Studio
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Dmall Hotel

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.0 out of 5, Very Good, (55)
The price is $76
per night
$89 total
includes taxes & fees
Dec 8 - Dec 9
Dmall Hotel

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Mountain View Hotel & Apartment

3-star Kigali vacation homes with balconies
Along with an outdoor pool, this smoke-free vacation home has conference space and concierge services. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All homes are soundproofed and offer balconies and ironing boards. Guests will also find sitting areas, flat-screen TVs, and microwaves.
Mountain View Hotel & Apartment offers 7 accommodations with slippers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the vacation home include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mountain View Hotel & Apartment features an outdoor pool, a terrace, and tour/ticket assistance. Event facilities measuring 323 square feet (30 square meters) include conference space. Wireless Internet access is complimentary. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Mountain View Hotel & Apartment is a smoke-free property.

Languages

English, French, Swahili

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Microwave

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV
  • Games

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 323 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mountain View Apartment Property Kigali
Mountain View Apartment Kigali
Mountain Apartment Kigali
Mountain View Apartment House Kigali
Mountain View
Mountain View & Kigali
Mountain View Apartments
Mountain View Hotel & Apartment Kigali
Mountain View Hotel & Apartment Private vacation home
Mountain View Hotel & Apartment Private vacation home Kigali

Mountain View Hotel & Apartment Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Azise

Traveled with partner
Liked: Cleanliness, amenities
WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity
Stayed 5 nights in Jul 2024

2/10 Terrible

Upenyu

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.
Stayed 3 nights in Jul 2023

8/10 Good

Admire

Liked: Room comfort
Very nice place but the staff are unprofessional!
This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.
Stayed 2 nights in Dec 2020

10/10 Excellent

Admire

Liked: Cleanliness, room comfort
Amazing, Amazing!!
Stayed 1 night in Dec 2020

10/10 Excellent

Mohamed, Montréal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The manager is awesome, very nice, helpful and always available. I certainly will return there.
Stayed 7 nights in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Dominique M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly place
The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.
Stayed 9 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019