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Okapi Hotel

3.0 star property

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Photo gallery for Okapi Hotel

Terrace/patio
Breakfast, lunch, dinner served; local and international cuisine
Terrace/patio
Reception
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
$50
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
KN 12 87 Street, Kigali
  • Place, Union Trade Center
    ‪7 min walk‬
  • Place, Ntarama Church
    ‪12 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪12 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Hill View

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, Hill View

  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Queen Bed, Kitchen

Deluxe Apartment, 1 Queen Bed, Kitchen | In-room safe, desk, laptop workspace, free WiFi

Deluxe Apartment, 1 Queen Bed, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Okapi Hotel

3-star Kigali hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Okapi Hotel offers 36 accommodations with safes and slippers. Premium cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. Onsite uncovered self parking is complimentary.

Okapi Hotel has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Okapi Hotel Kigali
Okapi Kigali
Hotel Okapi Hotel Kigali
Kigali Okapi Hotel Hotel
Hotel Okapi Hotel
Okapi
Okapi Hotel Hotel
Okapi Hotel Kigali
Okapi Hotel Hotel Kigali

Okapi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 8 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 6 out of 56 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

8/10 Good

Dr. Sikiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for the price!!!

Good location, friendly staff, daily cleaning of rooms,and delicious complimentary buffet breakfast
Stayed 5 nights in Jun 2025

2/10 Terrible

MAHSA

Disliked: Cleanliness
Worst hotel
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It was 7 at night so they show a out side of premises very bad room and not what i booked standard room and when i asked they said if you want the same room Which you booked pay usd 50 and which i paid because it was already late and i cannot go other places so they take advantage of it
Stayed 1 night in Jun 2025

2/10 Terrible

Gary

Stayed 3 nights in Mar 2025

2/10 Terrible

Siem Yikalo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurent

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service

Good

The staff were very helpful and the place whilst spartan is clean. Breakfast was a bit hit and miss but the views over Kigali whilst eating were brilliant.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Rooms too small
Stayed 1 night in Oct 2024

10/10 Excellent

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice especially the African tea. The people are very polite and helpful.
Stayed 8 nights in Jul 2024

2/10 Terrible

SUNIL

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
No fan no ac how can any one stay or sleep on multiple request was given fan in room
Stayed 4 nights in Jul 2024

4/10 Poor

Clarice

Stayed 2 nights in Jul 2024

8/10 Good

Ani

Stayed 1 night in Jul 2024

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Ali

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was good but when i asked to refund my money they didn’t gave me back and say you have to stay till your last day we don’t refund the money back But on the site they said they have full refundable policy
Stayed 6 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff is excellent.
Stayed 5 nights in May 2024

10/10 Excellent

Wahab

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Kizito

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

BONGOMIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property online and upon arrival i found the room fully prepared for me. I really enjoyed my stay at the property. The staff were so friendly and very quick to respond to request for assistance by guests. I would recommend you to try the hotel and i look forward to staying again at OKapi Hotel during any future trip to Kigali Rwanda.
Stayed 5 nights in Oct 2023

8/10 Good

DONNA-LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs was excellent very helpful I really enjoy my stay when I come back I would not hesitate to book again and recommend friends . One think I did not like was the lack of African food the hotel need to have something on the menu for people who want to experience Rwanda through food
Stayed 8 nights in Sep 2023

6/10 Okay

ELYON

Liked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

PETER

Disliked: Cleanliness, staff & service, property conditions & facilities
I originally booked a 6 night stay, I checked in for the first night early in the morning at about 2am. My room was on the third floor but there is no elevator in the building, and it was extremely tiring for me to climb the stairs (I am 68). The room has no a/c and no fan, there is a window/door in the room leading to a balcony but there is no mosquito screen so I was unable to open it. There is a mosquito screen hoisted over the bed but it looked dirty and I did not use it. The room was suffocatingly hot. If I had arrived during the daytime I would have walked out and gone somewhere else. That first night I managed to get a little bit of sleep, despite the suffocating heat. At sunrise, about 6am, I was able to open the window/door to the balcony to let some air in without worry about mosquitos. However, my room in the hotel faces east so the sun was shining directly into my room and within about an hour, the room was like a sauna despite having the balcony window/door wide open. And my room overlooks a busy road and the noise was really annoying. I checked out the next morning, and found a hotel elsewhere. I told the clerk at the lobby the reasons I was moving out, and that night the hotel owner phoned me and offered an apology, and also offered a refund for the remaining 5 nights via the booking agent. The promised refund has not been made. I made a complaint to expedia but they have been unable to reach the owner.
Stayed 6 nights in Jul 2023

10/10 Excellent

Chinyanta

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended gem in city centre

Excellent hotel for the price.while it might not be Hyatt quality, the rooms are functional, clean and comfortable with great views from the balcony if you get the 3rd or 4th floor. ALL staff members go the extra mile to make sure you have a nice stay Breakfast is Ok. VFeuit us excelkent, but uou have to order cooked eggs. The restaurant meals for lunch and dinner are excellent. Order about an hour before you want it though!
Stayed 9 nights in Sep 2022