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Sinai Suites Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sinai Suites Hotel

Suite | Living room
Front of property
Living area
Bar (on property)
Reception

Reviews

4.0 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
KG 40 St., Gate 43, Kimironko, Kigali
  • Kimironko Market
    5 min walk
  • BK Arena
    3 min drive
  • Stade Amahoro
    4 min drive
  • Kigali (KGL-Kigali Intl.)
    17 min drive

Room options

View all photos for Standard Twin Room

In-room safe, desk, free WiFi

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, free WiFi

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi

Standard Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Sinai Suites Hotel

3.5-star Kigali hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Sinai Suites Hotel offers 14 air-conditioned accommodations with safes and complimentary toiletries. This Kigali hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site.

Sinai Suites Hotel is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in African cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sinai Suites Hotel Kigali
Sinai Suites Kigali
Sinai Suites
Sinai Suites Hotel Hotel
Sinai Suites Hotel Kigali
Sinai Suites Hotel Hotel Kigali

Sinai Suites Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

4.6/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Possibly the worst ever hotel experience I've had
Incredibly poor customer service. They don't provide an airport shuttle even though during booking it suggests they do. When we got there we discovered there's no A/C or fans, there were no towels in the entire hotel as they'd "sent them out for washing." They didn't have my reservation and in fact if I hadn't taken a printed copy of the Hotels.com reservation we would not have been able to stay there. As it stands, they called me on the phone while I was at the airport heading out to say that they needed me to send them a copy of the paid reservation as they couldn't find it in their system. Without a doubt the worst hotel experience I've ever had! Thinking of staying there? Run a mile in the opposite direction as fast as you can.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Jaydeep, Shah

Liked: Cleanliness, staff & service
A study in mediocrity
Whilst the service was truly friendly, and the check-in process quick- one couldn't help but feel sorry for the management staff who had to abide by certain 'rules' fixed by their higher-ups. The room cost me around 47$, however the hotel charges another 10 USD (each) for pick ups and drop to the airport. So if one is planning on spending close to 70$ just for a night's stay then I'd prefer some of the other options available near by. The rooms were clean, however my bathroom shower didn't have any water at 6am when I tried having a shower. I called up the reception multiple times but no one bothered answering. The manager told me that since I'm leaving early the next day (6.45am) and their breakfast doesn't start till about 8am, they will give me a packed breakfast. I found that sweet. However, at the time of leaving they had all but forgotten about it. All in all, a forgettable experience. I am certainly not returning to this place!