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Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Retreat features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 646 square feet (60 square meters) include conference space. This luxury hotel also offers a spa tub, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Retreat is a smoke-free property.

  • Daily
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Art gallery on site
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2017
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 60
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free cooked-to-order breakfast
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 646
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 11
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Room Amenities

The Retreat offers 11 accommodations with private pools and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually decorated
  • Pillowtop mattress
  • TV size: 65
  • TV size measurement: inch
  • Private pool
  • Rainfall showerhead
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.

Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Heaven Restaurant - This restaurant specializes in international cuisine. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Smoke detector

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 500.0 per night.

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Retreat Hotel Kigali
  • Retreat Kigali
  • The Retreat Hotel
  • The Retreat Kigali
  • The Retreat Hotel Kigali

Hotel Reviews

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