Grand Wailea Maui, A Waldorf Astoria Resort

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

9 outdoor pools, cabanas (surcharge), sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub
Parking available
Bar
Room service

includes taxes & fees

Nov 16 - Nov 17

Explore the area

3850 Wailea Alanui Drive, Kihei, HI, 96753

Place, Shops at Wailea
‪3 min walk‬
Place, Wailea Beach
‪5 min walk‬
Place, Polo Beach
‪14 min walk‬
Airport, Kahului, HI (OGG)
‪37 min drive‬

Room options

Suite, 1 Bedroom, Garden View (Alii)

1300 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Ocean View

1950 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Molokini)

1950 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Garden View (Napua)

Exceptional

710 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua Nani)

1300 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Royal Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua)

1300 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Garden View (Napua)

1300 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Wailea)

1950 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Garden View

Very good

640 sq ft
Sleeps 4
2 Queen Beds

65-inch TV with digital channels, foosball, pay movies

Club Room, Club Lounge Access, Ocean View (Napua)

715 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Ocean View (Napua)

Very good

715 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Ocean View (Honua Ula)

1281 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Garden View (Accessible Room)

Exceptional

640 sq ft
Sleeps 4
2 Queen Beds

Separate tub and shower, deep soaking tub, designer toiletries

King Room With Garden View

Sleeps 4

Two Queen Room with Garden View

Sleeps 4

King Room With Ocean View

Sleeps 4

Two Queen Room with Ocean View

Sleeps 4

Terrace King Room With View

Sleeps 4

Terrace Two Queen Room with View

Sleeps 4

Deluxe King Room With Ocean View

Sleeps 4

Deluxe Two Queen Room with Ocean View

Sleeps 4

Napua King Room With Ocean View

Sleeps 4

Accessible Two Queen Room with Garden View and Tub

Sleeps 4

Accessible King Room With Garden View And Tub

Sleeps 4

Mobility Accessible Deluxe King Room With Ocean View And Tub

Sleeps 4

Mobility Accessible Deluxe Two Queen Room with Ocean View and Tub

Sleeps 4

Accessible Two Queen Room with Garden View and Roll-in Shower

Sleeps 4

Mobility Accessible Two Queen Room with Ocean View and Tub

Sleeps 4

Room, 1 King Bed with Sofa bed, Garden View, Ground Floor

Wonderful

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View (Napua, Accessible Room)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Mobility Accessible, Ocean View (Napua)

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Garden View, Ground Floor

Very good

Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom, Transfer Shower (Napua Suite, Accessible)

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Kitchenette, Ocean View (Napua Malu Suite)

1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access (Napua Puakea Suite)

1 bedroom
Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Garden View (Accessible Room)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
1 King Bed OR 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Transfer Shower (Terrace View)

Very good

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Transfer Shower, Garden View (Accessible Suite)

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower, Ocean View (Accessible Room)

Good

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Transfer Shower, Garden View (Accessible Room)

Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

Very good

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Transfer Shower (Accessible, Terrace View)

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Garden View (Wellness Room)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View (Wellness Room)

Sleeps 4
2 Queen Beds

Grand Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Napua)

2 bedrooms
Ocean view
Sleeps 9
2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Garden View

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Garden View, Mobility)

Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Ocean View, Mobility)

Sleeps 4
1 King Bed

Room, 1 King Bed with Sofa bed, Garden View

Exceptional

640 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Napua King Room With Garden View

Sleeps 4

Napua Two Queen Room With Garden View

Sleeps 4

Napua Ocean View - 2 Queen Beds

Sleeps 4

Room with Garden View

Sleeps 4

Deluxe Room with Ocean View

Sleeps 4

Napua Club Royal Suite

Sleeps 4

Napua Club Room

Sleeps 4

Napua Club Suite

Sleeps 4

Napua Club Nani Suite

Sleeps 4

Deluxe Suite

Sleeps 4

Molokini Suite

Sleeps 4

Alii Suite

Sleeps 4

Wailea Suite

Sleeps 4

Mobility Accessible Alii King Suite With Roll In Shower

Sleeps 4

Lagoon Ground Floor 2 Queen Room

Sleeps 4

Accessible Napua Ocean View Queen Room With Roll In Shower

Sleeps 4

Room with Ocean View

Sleeps 4

Honua Ula Suite

Sleeps 4

Lagoon Ground Floor King Room

Sleeps 4

Bathroom | Separate tub and shower, deep soaking tub, designer toiletries

Napua Malu King Suite

Sleeps 4

Living area | 65-inch TV with digital channels, foosball, pay movies

Mobility Accessible Napua Ocean King Room With Roll In Shower

Sleeps 4

NAPUA OCEAN -1 KING - MOBILITY ACCESSIBLE TUB

Sleeps 4

NAPUA SUITE MOBILITY ACCESS W/ 3X3SHWR 1 KING

Sleeps 4

Club Room, Club Lounge Access, Garden View (Napua)

Exceptional

710 sq ft
Sleeps 4
2 Queen Beds

1KING DLX GARDN VW MOBILITY ACCESS W/ 3X3SHW

Sleeps 4

1 KING TERRACE VW MOBILITY ACCESS W/ 3X3SHW

Sleeps 4

1 KING OCN VW MOBILITY ACCESSIBLE W/ RI SHWR

Sleeps 4

WELLNESS ROOM 1 KING KILOLANI SPA AMENITIES

Sleeps 4

WELLNESS ROOM 2 QUEEN KILOLANI SPA AMENITIES

Sleeps 4

Deluxe Ocean View King ADA- Transfer Shower

Sleeps 4

Garden View Queen ADA- Transfer Shower

Sleeps 4

Deluxe Ocean View Queen ADA- Transfer Shower

Sleeps 4

Ocean View Queen ADA- Transfer Shower

Sleeps 4

Terrace View Queen ADA- Transfer Shower

Sleeps 4

Napua Puakea Suite

Sleeps 4

Grand Napua Suite Two King Bed Bedrooms

Sleeps 6

King Room With Ocean View And Tub-Mobility Accessible

Sleeps 4

2 Qn Ocn Mobility Accessible W/Rollin Shower

Sleeps 4

Kanahele Suite-Garden View 1 King Bed

Sleeps 4

Terrace Room with View

Sleeps 4

Room, 2 Queen Beds (Terrace View)

Excellent

640 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Wonderful

640 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View

Wonderful

640 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Ocean View

Wonderful

640 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

Excellent

640 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View

Excellent

640 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed (Terrace View)

Exceptional

640 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

4 outdoor pools, pool umbrellas, sun loungers

Pool
Hot Tub
Spa
Kids pool

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

5-star resort in Wailea

Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of towels is available on request.

Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Wailea Maui, A Waldorf Astoria Resort you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers a children's pool, a 24-hour fitness center, and a steam room. Onsite parking is available (surcharge), along with a car charging station.

Grand Wailea Maui, A Waldorf Astoria Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Botero Lounge - This sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Humuhumunukunukuāpuaʻa - Overlooking the ocean, this seafood restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Loulu - Onsite coffee shop. Open 24 hours. Open daily.

ʻIkena - This buffet restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
2 bars/lounges
2 poolside bars
7 restaurants
A coffee shop/cafe
A swim-up bar

Restaurants on site

Botero Lounge
Humuhumunukunukuāpuaʻa
ʻIkena
Loulu
Olivine

Things to do

18-hole adjacent golf course
24-hour gym
3 hot tubs
9 outdoor pools
Air hockey
Arcade/game room
Art gallery
Beach yoga
Bicycle rentals
Billiards/pool table
Canoeing
Children's pool
Designer stores
Fitness classes
Foosball table
Full-service spa
Games
Kayaking
Lazy river
Paddleboard
Pilates classes
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Stereo
Waterslide

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
In-room babysitting (surcharge)
In-room refrigerator
Lazy river
Lifeguards on site
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

28,000 square feet of conference space
7 meeting rooms
Business center

Outdoors

Beach loungers
Beach umbrellas
Garden
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Terrace
Vegetable garden

Full-service spa

40 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

65-inch TV with premium digital channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 50 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 64.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
In-room bottled water
Phone calls

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
Valet parking fee: USD 65.00 per night (in/out privileges)
Pet fee: USD 30.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W58813782-01

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Wailea Waldorf Astoria Resort

Grand Waldorf Astoria Resort

Grand Wailea Waldorf Astoria

Grand Waldorf Astoria

Grand Wailea - a Waldorf Astoria Hotel Wailea

Grand Wailea Maui

Grand Wailea Resort Maui

Grand Wailea Hawaii

Grand Resort Wailea

Grand Wailea - A Waldorf Astoria Resort Maui

Grand Wailea A Waldorf Astoria Resort

Grand Wailea Maui Waldorf Astoria Resort

Grand Maui Waldorf Astoria Resort

Grand Wailea Maui Waldorf Astoria

Grand Maui Waldorf Astoria

Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort

Resort Grand Wailea Maui, A Waldorf Astoria Resort

Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Grand Wailea A Waldorf Astoria Resort

Wailea Maui Waldorf Astoria

Wailea Maui, A Waldorf Astoria

Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Resort

Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Marcela, Glen Cove

Traveled with family

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were comfortable. Shower was great! Kids loved the giant bathtub! Pools were nice. Tarzan swing was fun. Staff was friendly

Stayed 5 nights in Jul 2025

10/10 Excellent

matthew

Aug 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony J.

Aug 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

4/10 Poor

Meline

Traveled with family and small children

Aug 1, 2025

Disliked: Cleanliness, property conditions & facilities

We expected more from a hotel that charges so much. Not to mention the resort fees and valet fees. We ended up paying close to $1000 just in fees. It’s a total rip off. As we entered the hotel, we noticed how old and ran down this place is. The furniture in the lobby was dirty and old. We were hoping the rooms would be in a better condition, but that wasn’t the case either. We arrived at the hotel around 2pm and wanted to see if they had our room ready. After standing in the check in line for 30 minutes, we were told that our room is being cleaned and they would text us when it was ready. Around 4pm i went back to the registration desk to see how long more it was going to take, she then said oh your room is now ready. Our room was not cleaned properly. There were dead bugs, pieces of paper and other debris on the carpet. On our last day my daughter lost her toy so I thought maybe it fell behind the bed. I wish I didn’t look, I almost gagged from disgust. If I knew it was that bad I wouldn’t have slept on that bed that whole time. The only positive about this hotel is the pool area. They have different pools with slides and fun lazy river. Also the beach is nice too. We will not return to this hotel. For the price we paid there are better and cleaner options.

Stayed 7 nights in Jul 2025

8/10 Good

Jolie

Traveled with family

Jul 31, 2025

Pros: amazing beach, love the beachwalk, love and lava cosmic bliss! Food at all restaurants and cafe was delish Cons: have to pay extra for shade, not enough water machines to refill your bottles, felt a little outdated and run down for how expensive it was. Game room only open Friday-Sunday and only for a few hours.

Stayed 9 nights in Jul 2025

10/10 Excellent

PATRICK, Elk grove

Jul 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Walls are thin

Stayed 6 nights in Jul 2025

10/10 Excellent

Sydney

Jul 29, 2025

Stayed 7 nights in Jul 2025

10/10 Excellent

David

Jul 29, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Kara Heintz or Aaron

Traveled with family

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We celebrated our 25th Anniversary here and it was money well spent.

Stayed 6 nights in May 2025

2/10 Terrible

Houram, West Vancouver

Traveled with family

Jul 22, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Disappointing Experience at Grand Wailea Waldorf Astoria Resort My family and I travel 3-4 times a year for relaxing vacations, as I work 50-60 hours a week and look forward to unwinding. We chose Grand Wailea, expecting exceptional service from a 5-star hotel, but our stay was anything but relaxing. The core issue lies in their BUSINESS MODEL, which feels manipulative and guest-unfriendly. The pool area, a key feature for relaxation, has a severe shortage of chairs and even fewer umbrellas. To secure a spot, guests are forced to wake up early and line up at 7 AM to race for limited seating. This is not the vacation experience I signed up for. Here’s where it gets frustrating: the hotel has created this artificial scarcity to push guests toward renting exorbitantly priced cabanas or pergolas for $750 a day. These cabanas dominate the pool area, taking up space that could easily accommodate more chairs for all guests. This BUSINESS MODEL prioritizes profit over guest comfort, and I felt exploited rather than valued. Why charge a resort fee if basic amenities like pool seating are so limited? If cabanas were an optional luxury with special services, we would have gladly rented one to relax, but instead, they’re positioned as a solution to a problem the hotel itself creates. This was, by far, the worst holiday experience we’ve had, and I’m deeply disappointed by the lack of genuine hospitality.

Stayed 6 nights in Jul 2025

4/10 Poor

Tiffany

Traveled with family

Jul 20, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

The area is nice as well as very clean and safe. However, the staff at the resort are very rude. My mother and I only encountered three people out of our whole 5 day stay that was kind. If you have any questions or concerns, they act irritable and are not eager to help. The food is overly priced for its quality. I have been once before, and it was a nice experience, but this second time around was terrible. I will not be attending this resort again in the future.

Stayed 5 nights in Jul 2025

8/10 Good

angel, buffalo

Jul 19, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner

Jul 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was AMAZING!!!

Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Jul 15, 2025

Stayed 4 nights in Jul 2025

4/10 Poor

Justin

Jul 13, 2025

Disliked: Amenities, property conditions & facilities

Many things that are included at other Wailea properties are extra and many of the “complimentary” things are so limited in number so as to be extra charges too. Free transportation in Wailea? They have it but we were never able to find a time when the ride was available. Snorkels, bikes, beach chairs? These are free at other resorts but not GW. The food is universally terrible at all the restaurants as well. One can’t help but feel cheated by Hilton staying here. The only good thing I will say is they do occasionally enforce the 1 hour pool chair rule which many places do not. We saw several people lose their chairs because they put a towel on them at 7am and didn’t come back for hours.

Stayed 6 nights in Jul 2025

10/10 Excellent

Steven, Yorba Linda

Jul 10, 2025

Stayed 2 nights in Jul 2025

4/10 Poor

Caitlin

Traveled with family and small children, Traveled with family

Jul 9, 2025

Disliked: Staff & service, amenities

I paid $1,700 for one night in a Deluxe King Ocean View room and brought my two young children and elderly mother. The room didn’t meet expectations, and service throughout the stay was poor. I was locked out near checkout with my toddler and waited for 30 minutes due to a miscommunication between staff. When housekeeping arrived, the staff member rushed me (she told me I needed to hurry up because she wanted to go home) and then let the door slam on my arm. When I tried to share this information with the front desk the staff was dismissive, however they did escalate it to housekeeping and I was asked to file a report with hotel security. My 9-year-old enjoyed the pool, but I would not recommend this hotel. For the price, you’re better off at the Four Seasons, Fairmont, or anywhere else nearby where service matches the rate.

Stayed 1 night in Jul 2025

10/10 Excellent

Sab, Dublin

Jul 7, 2025

Stayed 6 nights in Jun 2025

10/10 Excellent

Rick

Jul 7, 2025

Liked: Cleanliness

Stayed 6 nights in Jun 2025

2/10 Terrible

JUAN O

Traveled with family

Jul 5, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Not a 5 star

Stayed 4 nights in Jun 2025

6/10 Okay

CARRIE

Jun 21, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie

Traveled with family

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best time! The property is absolutely gorgeous and the weather was perfect.

Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 definitely recommend!! We loved it!!

Stayed 7 nights in Jun 2025

10/10 Excellent

Lee

Traveled with partner

Jun 15, 2025

Liked: Amenities

Absolutely outstanding services! Worth every penny and excellent customer service!

Stayed 2 nights in Jun 2025

6/10 Okay

Tanya

Jun 11, 2025

Stayed 5 nights in Jun 2025

Grand Wailea Maui, A Waldorf Astoria Resort

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Accessible King Room With Garden View And Tub

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Mobility Accessible Two Queen Room with Ocean View and Tub

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Room, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View (Napua, Accessible Room)

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Club Room, 2 Queen Beds, Mobility Accessible, Ocean View (Napua)

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Room, 2 Queen Beds, Garden View, Ground Floor

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Club Suite, 1 Bedroom, Transfer Shower (Napua Suite, Accessible)

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Club Suite, 1 Bedroom, Kitchenette, Ocean View (Napua Malu Suite)

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Club Suite, 1 Bedroom, Club Lounge Access (Napua Puakea Suite)

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Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Garden View (Accessible Room)

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