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Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property

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Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
5 restaurants, breakfast served
Exterior
Exterior
5 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Shops at Wailea
    ‪3 min walk‬
  • Wailea Beach
    ‪9 min walk‬
  • Ulua Beach Park
    ‪12 min walk‬
  • Kahului, HI (OGG)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

Suite, 1 Bedroom, Accessible (3x3 Shower) | Living area | 55-inch TV with digital channels, pay movies

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

55-inch TV with digital channels, pay movies

Room, 1 King Bed, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

55-inch TV with digital channels, pay movies

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

55-inch TV with digital channels, pay movies

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

55-inch TV with digital channels, pay movies

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Napua Hikina Suite With Family Den)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Multiple Beds (Napua)

Grand Suite, Multiple Beds (Napua) | Premium bedding, in-room safe, desk, iron/ironing board

Grand Suite, Multiple Beds (Napua)

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Terrace

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Terrace

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

55-inch TV with digital channels, pay movies

Room, 2 Queen Beds, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

55-inch TV with digital channels, pay movies

Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub

55-inch TV with digital channels, pay movies

Deluxe Room, 1 King Bed, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Honua Ula)

Suite, 1 King Bed, Ocean View (Honua Ula) | View from room

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower) | Living area | 55-inch TV with digital channels, pay movies

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Terrace

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite) | View from room

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Wailea)

View from room

Suite, 1 King Bed, Non Smoking (Wailea)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua) | Living area | 55-inch TV with digital channels, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 55-inch TV with digital channels, pay movies

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

Separate tub and shower, deep soaking tub, designer toiletries

Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

55-inch TV with digital channels, pay movies

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

55-inch TV with digital channels, pay movies

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

55-inch TV with digital channels, pay movies

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

55-inch TV with digital channels, pay movies

Room, 1 King Bed, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

55-inch TV with digital channels, pay movies

Room, 2 Queen Beds

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

55-inch TV with digital channels, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

55-inch TV with digital channels, pay movies

Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Molokini)

Suite, 1 King Bed, Non Smoking (Molokini) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (Molokini)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch TV with digital channels, pay movies

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

55-inch TV with digital channels, pay movies

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

55-inch TV with digital channels, pay movies

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Wailea Maui, A Waldorf Astoria Resort

5-star resort in Wailea
Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Change of towels is available on request.
Grand Wailea Maui, A Waldorf Astoria Resort offers 794 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Grand Wailea Maui, A Waldorf Astoria Resort features a full-service spa, 9 outdoor swimming pools, a waterslide, and a hot tub. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 28000 square feet (2601 square meters) include conference space. This luxury resort also offers a children's pool, a fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Grand Wailea Maui, A Waldorf Astoria Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Botero Lounge - Overlooking the ocean, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuapuaa - Overlooking the ocean, this seafood restaurant serves dinner only. Open daily.
Loulu - Onsite coffee shop. Open daily.
'Ikena - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 'Ikena
  • Botero Lounge
  • Humuhumunukunukuapuaa
  • Loulu
  • Olivine

Things to do

  • 18-hole adjacent golf course
  • 9 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1004 reviews
Rating 8 - Good. 148 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

YOLANDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expresso coffee
Stayed 3 nights in Nov 2024

8/10 Good

Binali

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The property is amazing! The pools are gorgeous. The beach entry pool was used by mostly children and their parents. It could have been Cleaner. The floors of the hotel were dirty by the elevators and stairways. A cockroach was found in my room
Stayed 2 nights in Nov 2024

6/10 Okay

Julian

Traveled with family
Liked: Cleanliness
It was our honeymoon and we couldn’t get in contact with the kitchen for over an hour. They currently have a capacity issue. Not enough support for the people there.
Stayed 2 nights in Oct 2024

6/10 Okay

Tatiana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The pools are spectacular. Best we’ve ever enjoyed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robyn

Stayed 2 nights in Nov 2024

4/10 Poor

Andra Baum, Lewisville

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property was quite a disappointment. Our room was so dusty, clearly not cleaned recently. The safe battery was out and the mini fridge did not work and had to be replaced. Our hand soap was never replaced. Our room was not cleaned until late afternoon which was frustrating. At the pool, cups with alcohol were everywhere around the pools and hot tubs. This is extreme negligence since there were kids everywhere. The staff was not friendly and we were not greeted with a lei or guava drink or any of the perks one would expect at a 5 star resort. I truly do not know how this resort is rated 5 stars. There were no included beach chairs which were advertised when we booked. Rather, they offered mere Tommy Bahama folding chairs which were all signed out before 9 am everyday. They had maybe 20 or so of these chairs on the beach which is insane based on how gigantic this resort is. I highly advise splurging the extra money for the Four Seasons, for that is a true 5 star resort. The best part was that the pools were heated and the location was great but besides that it is a very overrated resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chelsea, ANOKA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained, best pool on island.
Stayed 1 night in Nov 2024

10/10 Excellent

Gang, Sammamish

Great place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Blake

loved it
Stayed 5 nights in Nov 2024

2/10 Terrible

Mansoureh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful resort. Great restaurants and shops close by. Will definitely have to visit again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hayden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place nicer than the pictures Shops and restaurants a little pricey but worth it
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with a beautiful location. There is shopping quite close with a variety of things you may need. The only down side to the room was the choice of coffee makers . We would have loved to sit on our balcony and drink a cup of coffee in the morning but the fact that they decided to put a Nespresso machine in every room as opposed to a regular coffee maker made that impossible . Not everyone wants to have a "specialty coffee" first thing in the morning and the fact that the cups they provided were not even big enough to hold the coffee from one pod was interesting to say the least.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 year anniversary
The hotel location is perfect. The beach and neighboring properties, plus local restaurants and shops are plentiful and there are many great choices. The service in the hotel and food was excellent. We had an issue with an upgrade but the hotel responded with the utmost level of professionalism. The hotel also booked a sunset cruise for us which was perfect with great views transportation to the boat and appetizers/drinks. As with any hotel during off season there was construction to better the hotel but overall it didn’t effect our experience overall. We will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Wailea was the perfect place for our honeymoon! They made it so special. We can’t wait to return.
Stayed 6 nights in Nov 2024

8/10 Good

Tiare

Liked: Cleanliness, amenities, property conditions & facilities
It was nice that the front desk agent found a room that was easy for me when I checked in early. However, I got to the room which was a trek from the front desk and my key didn’t work. When I communicated via the Hilton app it was like the people didn’t realize I had just checked in bc I was told to go back to the front desk to get a physical key. I had to advocate for myself and say the lock is broken bc no lights are flashing. And that the front desk was a long distance from my room and I didn’t want to cart my luggage back to the front desk. I asked for some staff member to come and look at the lock. After over 25 minutes I finally was able to get in the room because engineering came with a battery and a lock fix. This entire situation could have been avoided if the lock was checked before the room was approved for someone to check in. So I it was a rocky arrival experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul Silas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I thoroughly enjoyed every moment I spent at the Hotel Wailea. The place was beautiful and the beach was only 3 minutes from my room. The land scaping was well thought out and it was a truly magical experience. I shall come again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rajiv

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip. Construction throughout week w some restaurants (Grotto/pool rest) closed. Was asked about an upgrade which was misrepresented and ended up in an extra $6000 charge as was not represented as a ‘per night’ charge. The upgrade was more than the base price of the room we purchased. Quite disappointing that it was not clearly explained.
Stayed 2 nights in Oct 2024

10/10 Excellent

Agnieszka Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Vikas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Positives: Beautiful hotel and grounds with a great beach and many walkable shops and restaurants. Great cleaning staff. Negatives: Adults pool was not cleaned regularly. Remaining pools are all filled with kids. Rooms have a very small shower area sadly. Also, very, very cheap toilet paper. Patio furniture needs restaining and varnish (the stain transferred to our wet swim suits which we were trying to dry). Poor sound proofing to adjacent rooms. No fan in toilet area. They forgot our complimentary water bottles. You would expect a 5 star to not have these issues.
Stayed 6 nights in Oct 2024