2/10 Terrible
Ara
Traveled with family and small children
Aug 19, 2024
Disliked: Amenities, property conditions & facilities
We stayed at Kamaole Sands for our honey moon in 2013 and it was lovely. This unfortunately was the exact opposite. When we checked in we were surprised to see that a lot of amenities in the room were not working properly. The living room AC smelled of plastic when it was run. The ceiling fan wobbled so much that it seemed like it was going to fall off. The guest bathrooms shower was unavailable. All of which, we could live with…especially since there was a room with working ac and another usable bathroom. However, the icing on the cake was when we were getting ready for bed and uncovered the sheets to find dried up blood all over the sheets. This was unacceptable. To make matters even worse, orbitz and the Maui rental group didn’t nothing to resolve this issue. I gave both of you my entire trip to make this right and nothing was done. I’ll be posting negative reviews on yelp, google, every social media page, as well as contacting the BBB. I’ll make sure that everyone is aware of the giant bait and switch we received on our 11 year anniversary.
Ara
Stayed 10 nights in Aug 2024