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Hilton Grand Vacations Club Maui Bay Villas

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Grand Vacations Club Maui Bay Villas

Exterior
Property video
Outdoor pool, free cabanas, sun loungers
Lobby
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
575 S Kihei Road, Kihei, HI, 96753
  • Hawaiian Islands Humpback Whale National Marine Sanctuary Headquarters
    ‪3 min walk‬
  • Maui Nui Golf Club
    ‪4 min drive‬
  • Kamaole Beach Park
    ‪8 min drive‬
  • Kahului, HI (OGG)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, 3x3 Shower)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, 3x3 Shower)

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Hearing)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Hearing)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, (1 King, 2 Double Beds, Sofabed)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, (1 King, 2 Double Beds, Sofabed)

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premier, 1 Bedroom Suite, Kitchen, Balcony, (1 King with Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Premier, 1 Bedroom Suite, Kitchen, Balcony, (1 King with Sofabed)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Roll-in Shower

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Roll-in Shower

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom Plus, Kitchen, Balcony (2 Double Beds, Sofabed)

View from room

Suite, 1 Bedroom Plus, Kitchen, Balcony (2 Double Beds, Sofabed)

  • 768 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedroom Plus, Kitchen, Balcony, Accessible (1 King, 2 Double Beds, Sofabed, 3x3 Shower)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 2 Bedroom Plus, Kitchen, Balcony, Accessible (1 King, 2 Double Beds, Sofabed, 3x3 Shower)

  • 997 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, 3x3 Shower)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, 3x3 Shower)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Accessible, Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Bedrooms, Accessible, Ocean View

  • 998 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, Roll In Shower)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, Roll In Shower)

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, 3x3 Shower)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, 3x3 Shower)

  • 768 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Penthouse, 3 Bedrooms, Kitchen, Balcony, Ocean View (1 King, 1 King, 2 Double Beds, Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Penthouse, 3 Bedrooms, Kitchen, Balcony, Ocean View (1 King, 1 King, 2 Double Beds, Sofabed)

  • 1379 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, Hearing)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, Hearing)

  • 768 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 3 Bedrooms

  • 1373 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed

View all photos for Premier Penthouse, 1 Bedroom Suite, Kitchen, Balcony, Ocean View (1 King with Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Penthouse, 1 Bedroom Suite, Kitchen, Balcony, Ocean View (1 King with Sofabed)

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier, 2 Bedroom Suite, Kitchen, Balcony (1 King, 2 Double Beds, Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Premier, 2 Bedroom Suite, Kitchen, Balcony (1 King, 2 Double Beds, Sofabed)

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (3x3 Shower)

1 bedroom, premium bedding, down comforters, memory foam beds

Room, 1 Bedroom, Accessible (3x3 Shower)

  • 727 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier, 2 Bedroom Suite, Kitchen, Balcony, Accessible (1 King, 2 Double Beds, Sofabed, Roll-in Show

1 bedroom, premium bedding, down comforters, memory foam beds

Premier, 2 Bedroom Suite, Kitchen, Balcony, Accessible (1 King, 2 Double Beds, Sofabed, Roll-in Show

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Penthouse, 2 Bedrooms, Kitchen, Balcony, Ocean View, Accessible (1 King, 2 Double Beds, Sofa

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Penthouse, 2 Bedrooms, Kitchen, Balcony, Ocean View, Accessible (1 King, 2 Double Beds, Sofa

  • 997 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Accessible, Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 Bedroom, Accessible, Ocean View

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Penthouse, 2 Bedrooms, Kitchen, Balcony, Ocean View (1 King, 2 Double Beds, Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Penthouse, 2 Bedrooms, Kitchen, Balcony, Ocean View (1 King, 2 Double Beds, Sofabed)

  • 998 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 Bedroom, Ocean View

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Bedrooms, Ocean View

  • 998 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Partial Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 Bedroom, Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, memory foam beds

Room, 2 Bedrooms, Accessible (Hearing)

  • 1058 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom Plus, Kitchen, Balcony, Resort View (1 King with Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom Plus, Kitchen, Balcony, Resort View (1 King with Sofabed)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View (2 Double Beds with Sofabed)

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Kitchen, Balcony, Resort View (2 Double Beds with Sofabed)

  • 727 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Partial Ocean View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 Bedroom, Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, memory foam beds

Room, 1 Bedroom, Accessible (Hearing)

  • 768 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedroom Plus, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed)

Suite, 2 Bedroom Plus, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed) | View from room

Suite, 2 Bedroom Plus, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed)

  • 1058 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hilton Grand Vacations Club Maui Bay Villas

Kihei hotel with in-room kitchens
Guests at this beach hotel will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool.
Hilton Grand Vacations Club Maui Bay Villas offers 31 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Hilton Grand Vacations Club Maui Bay Villas provides an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This beach hotel also offers a terrace, a complimentary children's club, and barbecue grills. Complimentary self parking is available on site.

Hilton Grand Vacations Club Maui Bay Villas has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Beach Club - This restaurant serves lunch and dinner.
Pool Bar - Onsite bar. Open daily.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Pool Bar

Things to do

  • Children's pool
  • Free beach club
  • Free children's club
  • Games
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (37 inches high)
  • Hardwood flooring in room
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2021
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Beach Club is open 3 PM-8 PM Tuesday - Sunday and closed on Mondays.

Renovations and closures

The property will be renovating from July 9 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aston Lu
Aston Lu Maui
Aston Maui Lu
Aston Maui Lu Condo
Aston Maui Lu Condo Kihei
Aston Maui Lu Kihei
Maui Aston Lu
Maui Lu Aston
Hilton Vacations Maui Kihei
Maui Bay Villas by Hilton Grand Vacations
Hilton Grand Vacations Club Maui Bay Villas Hotel
Hilton Grand Vacations Club Maui Bay Villas Kihei
Hilton Grand Vacations Club Maui Bay Villas Hotel Kihei

Hilton Grand Vacations Club Maui Bay Villas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 144 reviews
Rating 8 - Good. 25 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 2 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Stayed 5 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time there !!
Stayed 9 nights in Feb 2025

8/10 Good

Paul Hanson, Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer facilities, not too crowded. Expedia listing says "Daily Housekeeping", It appears housekeeping only happens if you ask. 10:00 AM checkout is way too early, zero flexibility on checkout time.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Very clean and well managed. Friendly and helpful staff. Excellent location close to beaches and restaurants. Couldn’t ask for more.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! We loved our time here. 5 stars. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jan 2025

6/10 Okay

Pete

Liked: Cleanliness
No good restaurants
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Grand Vacations is becoming wonderful! The units are incredible. We enjoyed a lovely two bedroom unit with balcony and full kitchen which was perfect for our family. The pools are lovely and my kids enjoyed the water slide! Food options are a bit limited and though breakfast is included it was only a breakfast sandwich ticket which did not accommodate all of my family. The property does has construction beside which wasn’t a huge bother in terms of noise but does make it messy near the waterfront. Beach was a bit of a disappointment. The Beach Bar was amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Diane, Greendale

Traveled with family
Liked: Cleanliness, amenities
The service was excellent, beautiful grounds, great location for the restaurant on the beach. They kept everything very clean. Only bad thing was the water. It tasted so gross we had to use bottled for everything
Stayed 4 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Villa

This was a very nice stay!
Stayed 1 night in Feb 2025

10/10 Excellent

souhad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing relaxing and friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: - New, modern luxury suite with kitchen and pots/pans/utensils etc. - Weel kept grounds, beautiful pools and places to eat nearby. - Walk to beach Few issues: - Recent flooding and mud slides (end of Jan) caused road closures around the resort. Single construction entry at the rear of the property was the only entrance and it was not clearly marked. I had an awful time finding the entrance at night, driving a rental car in an unfamiliar area and resort desk did not pick up the phone when I called.
Stayed 7 nights in Feb 2025

8/10 Good

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice. A very enjoyable experience! They were even able to reimburse me for the nights booked I wasn't able to stay there due to an airline and weather issue delaying out flight for 2 days. Very thankful for management for understanding and taking care of us!
Stayed 7 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This resort had several pools that were kid friendly.
Stayed 9 nights in Feb 2025

10/10 Excellent

Jose

Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were beautiful and clean. I had a 2 bedroom suite which was very spacious families. It had all new appliances including full size fridge, oven, microwave, cook stove, washer/dryer. The only thing is they don’t offer daily housekeeping. The resort is huge so that makes sense they can’t clean the rooms daily. At check in, they do ask a day you pick for housekeeping but even with that, housekeeping never came. Service was just a text away. Anything you need, you can text and the staff will bring it immediately. Overall, great stay. Plenty of room to park which was a plus.
Stayed 4 nights in Feb 2025

10/10 Excellent

Thi

Stayed 4 nights in Feb 2025

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities
RUN!!! Do NOT stay at Hilton Grand Maui Bay Villas! Worst place I have ever stayed. They closed the pool, beach access and restaurant for no reason. They blamed a storm a week prior although no other hotels had any issues. We were lucky enough to have rented a car so we could leave the property for food and the beach. They never cleaned our room in a daily. We would have to beg every day (in the afternoon) to just get our room cleaned or even fresh towels. When I tried speaking to a manger-I was always told no one was available. Shermila Beauvais (director of guest services) could not have been any ruder. She could truly care less. They blame everyone and everything else instead of just taking responsibility. They insist on keeping the resort fees even though the pool, beach access , restaurant as well as the constant fight to get our room cleaned. I could write a horrible long drawn out novel on why I would never stay here again!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025