Kill Devil Hills hotel steps from Outer Banks Beaches
This smoke-free hotel features a 24-hour business center, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
Ocean Reef Suites offers 71 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. 43-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This beach hotel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.
Ocean Reef Suites is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Things to do
Seasonal outdoor pool
Family friendly
Fenced pool
In-room refrigerator
Laundry facilities
Pool gate
Seasonal outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Business services
24-hour business center
Outdoors
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
43-inch flat-screen TV with premium cable channels
Fenced private pool
Food and drink
Freezer
Refrigerator
More
Access via exterior corridors
Individual decor
Individual furnishings
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from September 23 2024 to September 17 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from October 1 to May 24:
Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Public bath
Sauna
Spa tub
The following facilities are closed on Friday and Saturday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Spa tub
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
We should mention
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
Property is also known as
Best Western Ocean Reef
Best Western Ocean Reef Suites
Best Western Ocean Reef Suites Hotel
Best Western Ocean Reef Suites Hotel Kill Devil Hills
Best Western Ocean Reef Suites Kill Devil Hills
Ocean Reef Suites
Best Western Kill Devil Hills
Best Western Ocean Reef Hotel Kill Devil Hills
Kill Devil Hills Best Western
Ocean Reef Suites Hotel
Best Western Ocean Reef Suites
Ocean Reef Suites Kill Devil Hills
Wingate by Wyndham Kill Devil Hills NC
Ocean Reef Suites Hotel Kill Devil Hills
Ocean Reef Suites Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 288 out of 1003 reviews" "
10 - Excellent
288
Rating 8 - Good. 322 out of 1003 reviews" "
8 - Good
322
Rating 6 - Okay. 154 out of 1003 reviews" "
6 - Okay
154
Rating 4 - Poor. 133 out of 1003 reviews" "
4 - Poor
133
Rating 2 - Terrible. 106 out of 1003 reviews" "
2 - Terrible
106
7.2/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Excellent
Malcolm
Traveled with family
Aug 22, 2024
Liked: Cleanliness, staff & service, room comfort
Very spacious, clean rooms with friendly service. Rooms offer modern vibe with nice pool views. Lovely balcony connected to pool area. I will stay every beach visit.
This is our 3rd summer of staying at this property. My granddaughter loves the pool and close proximity to the beach. The property is still undergoing renovations; however, all the wonderful amenities far outweigh any minor issues.
I liked that our room was on the pool level. I had a heart attack and have issues with a lot of walking. This room was very convient thank you so much!!!
Location: A
Staff: not there
Rooms are big but bare
No ammenities in bathroom
No hooks to even hang towels
No phones - no room service
No extra blankets/bedsheets or pillows
Hands-down, the nastiest and infested stealing disgusting place possible I just rented the penthouse and was charged over 500 something dollars however the chick working there who works all weekend and stated last night when I was checking in with my significant other that she can do whatever she wants to the rates and was supposed to book me for the next two days and supposedly did however I got the penthouse 515 and behold I was flabbergasted and didn’t even get to get a wink of sleep. I instantly within 15 minutes had to come down and get spray away from her to just get the handles and mirrors clean all that you we’re not talking about the infestation of not just bedbugs however it is so bad that you cannot take your shoes off. Nothing is cleaned. There are other peoples hair and fivers there’s toenails there are roaches and it is the worst I’ve ever seen and it’s not just from clean cleaner a clean when I went down after called down to her and called her and told her what was going on. She was like oh I’ll have to notify the housekeeping person and I’m like I need a full refund first of all second of all , we cleaned and I need a full refund for tonight I will make and I’m sending it into corporate but it’s also going to the health inspector Better Business Bureau all over the Internet and this place is gonna be shut down because not only is it a safety, but it’s fraud on top of infestations and literal health hazards to the public and anybody so that being said do not
Marshall
Stayed 1 night in Jun 2024
6/10 Okay
Jeremy
Jul 22, 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty
Has great potential unfortunately out stayed seen multiple cockroachs, wife found a old eyelash in the bed, pool was disgusting the don't have a bathroom by the pool so I could only imagine with all the kids. Dirtiness is my only complaint
Once we arrived, couldn't find staff to check us in . I called and no answer, finally the lady came to check us in . We arrived at 11: 30 p.m ,I asked if we could check out a little later. The other employee that was switching shifts,was very rude . Blurted out No, didn't feel it was necessary. She could have spoken politely. Other than that, the place has a great location. The room was comfortable. Check out process was great . The lady at the front desk was very professional.
Jen
Stayed 1 night in Jul 2024
8/10 Good
Charity
Jul 14, 2024
Liked: Cleanliness, staff & service, room comfort
All the details
Everything you need to know. Check in was fast and easy. We parked and started unloading and immediately noticed how outdated the outside of the hotel was and the grounds needed cleaning from spills. Next there is no air in the elevator, but the elevator is fast, so it wasn't too bad. Note that it was very wet nearly every time we were in the elevator. Now the room: We had a studio type room. It was pleasantly cool upon entering. The amount of space and the layout was great. We loved having separate areas and there were balconies in the front and back, street view and ocean view. I always check the furniture, bathrooms and beds for cleanliness. And I must say the room was exceptionally clean and I could tell they had recently updated it. As a note the toilets are very low for those who may have mobility issues. There was adequate closet space and a large dresser if needed for unpacking. TVs were great in the sitting area and in the bedroom and so was the Wi-Fi. There were snacks and drink vending machines around the property. The pool and the surrounding pool area were clean. If we had neighbors, I didn't hear them. Overall, I would definitely stay again.
Property had clearly just changed ownership, received a not a check in “don’t move the furniture, it will break” was told we were supposed to use the pullout couch, had to change rooms when we first checked in because the bathroom door was on the floor and the microwave was missing and the lights in the bedroom didn’t work. Work in progress
Way overpriced for what we got. Mattresses hard as a rock. No extra linen for pull out couch. No restrooms by the nasty pool. Elevator had no air circulation, I’d compare the humidity to the rainforest. Water pressure in the shower was comical, the mist off the ocean was harder. Just thought you could get more for $400 per night. Place has potential but needs a lot of help.
Matthew
Stayed 1 night in Jul 2024
6/10 Okay
Angie
Jul 2, 2024
Angie
Stayed 2 nights in Jun 2024
10/10 Excellent
Joyce
Traveled with family
Jun 28, 2024
Disliked: Staff & service, amenities
Great vacation. Only thing I didn’t like was no room service. No clean towel, I had to walk down and ask for them daily. The view was lovely and very convenient to everything!