2/10 Terrible
Kara
Jan 26, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Upon check-in at 5:30 p.m. nobody was there I called the number on the door and was told to call someone else they took my credit card over the phone for a resort fee which this is no resort. When I open the lock box there's multiple keys so I was told which key to take I only had one key. Going up the stairs covered in dirt dust and other things I was already grossed out. The room seemed semi-clean except for the dirty towel hanging up. People in the hallway playing loud music and talking about drugs made me very uncomfortable and very unsafe. I would have checked out but I can't drive at night. I didn't know who to call because I didn't want to go downstairs and check the numbers taped to the office door. I wish I had stayed somewhere else. This place used to be nice and I understand renovations are going on starting at 9:00 a.m. which I was also not aware about. After traveling 12 hours I would of liked to try to sleep some more. At checkout I tried to go in the office because I saw a coffee station The door was locked and the exterior door was not opening so I don't have a receipt for my resort fee I didn't get the " complimentary " breakfast. Waste of money waste of time probably would have slept in my car and had a better night. In the morning I started notice more trash in my room and mold in the bathroom and on lampshades.
Kara
Stayed 1 night in Jan 2025