4/10 Poor
Verified traveler
Sep 9, 2024
Disliked: Cleanliness, property conditions & facilities
Outdated hotel, that in its present state, is not deserving of the 5 star rating. That being said, renovations are supposedly to occur in November but the cobwebs in the room extending from the bedside table to the ceiling corner and ratty bathrobes robes have no bearing on a much needed renovation. Room was extremely small, no water pressure in shower, shower was very tiny, as was the bathroom overall. Toilet was constantly running and required multiple flushes.
Food at both restaurants was extremely bland. Bellhops and one receptionist were of five star caliber but the majority of the other staff wasn't notable. If you are looking to sleep earlier than 11-12pm, bring earplugs. If your room faces the front of the hotel, you will hear the bars across the street blasting music.
Our stay at The Victoria hotel down the street, was much more grand.
Verified traveler
Stayed 2 nights in Sep 2024