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Aparthotel

The Reserve at Muckross

4.0 star property

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Couples treatment rooms, sauna, hot tub, steam room, hydrotherapy
Exterior
Interior
Indoor pool, sun loungers
Couples treatment rooms, sauna, hot tub, steam room, hydrotherapy

Reviews

9.0 out of 10
Wonderful

Apart-hotel

Sleeps 5797 sq ft

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Kitchen
  • Bar
  • Gym
$290
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Muckross Road, Killarney, Kerry
  • Muckross Abbey
    ‪9 min walk‬
  • Muckross House
    ‪19 min walk‬
  • INEC Killarney
    ‪3 min drive‬
  • Killarney (KIR-Kerry)
    ‪20 min drive‬

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About this property

The Reserve at Muckross

4-star Killarney aparthotel steps from Killarney National Park
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free aparthotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area.
This aparthotel offers 18 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Muckross Spa has 8 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, this aparthotel features an indoor pool and a hot tub. The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly aparthotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary self parking and valet parking are available on site.

This aparthotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Yew Tree - This fine-dining restaurant specializes in Irish cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Jarveys Rest - This pub specializes in Irish cuisine.

Languages

English, French, German, Hungarian, Irish, Polish, Portuguese, Spanish

Property amenities

Pool/Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Restaurants on site

  • The Jarveys Rest
  • Yew Tree

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 14 for children
  • 2 bars/lounges
  • A restaurant

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk
  • Meeting rooms

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Free bicycle rentals
  • Gym
  • Yoga classes
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • Banquet hall
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Muckross Park Hotel reception desk]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: EUR 20.00 per person, per night
  • Spa fee: EUR 20.00 per person, per night
  • Hot tub fee: EUR 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed optional Spa fee is charged per person, per 2 hours to access the Vitality Suite inclusive of Hydrotherapy Pool area.
It is possible to book a stay for 4 single beds.
Guests using this property's swimming pool must be aged 18 or older.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Reserve Muckross Apartment Killarney
Reserve Muckross Apartment
Reserve Muckross Killarney
Reserve Muckross
Reserve Muckross Aparthotel Killarney
Reserve Muckross Aparthotel
The Reserve at Muckross Killarney
The Reserve at Muckross Aparthotel
The Reserve at Muckross Aparthotel Killarney

The Reserve at Muckross Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 162 reviews
Rating 8 - Good. 29 out of 162 reviews
Rating 6 - Okay. 10 out of 162 reviews
Rating 4 - Poor. 6 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Surprised us with champagne for our 50th anniversary! Very thoughtful.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very responsive and the accommodations were very nice.
Stayed 2 nights in May 2025

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
We enjoyed everything except the beds. The beds were not comfortable. Unfortunately, not a great sleep due to the hard beds.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very calm and inviting. Guest services were very friendly. The spa was great, as was the food!
Stayed 1 night in Apr 2025

6/10 Okay

Reneemarie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was beautiful but we stayed in the apartments and they need some work. Very dated. Kind of musty smelling. Bed were uncomfortable. If i came back i would try the hotel but not the apartments.
Stayed 3 nights in Apr 2025

8/10 Good

Lynne

Traveled with family
Liked: Amenities
The setting was beautiful. Just outside the national park. The check-in procedure was fine but we had no idea where to go. There are no signs for “The Reserve.” The apartment was pleasant but it needed a good deep cleaning. There was all kinds of stuff on the floor, long hairs in the shower floors and pube hairs on the wall of the shower. The lack of air conditioning was fine. We opened the windows and it was cool. There were also portable fans in the bedrooms. The kitchen kettle also needed a cleaning.
Stayed 1 night in Apr 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness

Muckross disappoint

While the apartments are very spacious and we enjoyed it there were no amenities, no phone in the room for assistance, two bedrooms but no TV’s in them, no elevator and no help with luggage so we had to take all of our items up 3 floors.
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

RACHEL

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maciej

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect! We were a group of 5, so we utilized the apart hotel. It was spacious and clean, allowed us to have communal space and private sleeping. Dining at the restaurant was fantastic. Jason was our server and he was amazing. Food was great, only a short 10 min walk to the Muckross Abbey and a breath taking lake. Hotel views bolstered mountains in the morning. Wonderful staff, we did not have time to utilize the spa but it looked beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeaney

Liked: Cleanliness, amenities, property conditions & facilities
Everything about Muskross Hotel and Spa delivered on every level I could have dreamed of! Y'all made my Anniversary perfect, the food was absolutely divine. The service was out of this world, and the Hotel was simply magical; if I could do anything I wanted to point out your superstars. Kruno and Jason were without a doubt, the best hospitality staff that I have ever experienced. They're the reason I'll be staying at Muckross on our next visit to Ireland and any visit after that. Those top performers need to be the golden standard in customer service. A service, we will return and I truly hope Kruno and Jason is still there. This will most definitely be recommended to all of my friends and colleagues back in the states, thank you for everything from the bottom of our hearts.
Stayed 2 nights in Oct 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was in great condition and very clean. Wonderful check-in, the night receptionist was very nice and professional. The spa closes too early, at 7 in the evening.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Room comfort
We stayed in room on the ground floor. After being in the room a short time I noticed a terrible smell, like someone urinated on the carpet in one of the bedrooms. After checking around I found the spot. I made several calls to the front desk, someone was sent down to investigate. After several more calls Eugenia was sent to the room. Eugenia was the evening manager that night, she made arrangements for us a different room and dinner for us that night. She did a great job taking care of us and everything for the room. I know this isn’t the normal thing at this beautiful resort, everything was taken care of promptly and professionally. We were told the room would be professional cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Muckross hotel and suites in Killarney was a perfect launch site for our family to leave from to see the local attractions including the Beara peninsula and the Ring of Kerry. We stayed in a 2 bedroom suite and it was perfect for our family of three. The unit is very quiet, well equipped with great king sized beds. Breakfast was a bit pricey but wonderful selection and service. One item to note is that there are no elevators in the apartment suites area so be prepared for some lifting of your luggage. One general comment about not only this hotel but really all the areas we visited in Ireland is that we found the Irish to be wonderful people, kind and attentive, and truly hospitable in all respects. The people here have left a very positive lasting impression on our whole family.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Clint

Traveled with family
Liked: Cleanliness, property conditions & facilities
The spa was top notch. A really pleasant and relaxing stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Sajeve

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, room comfort

Great stay

Our stay at muckross hotel tel spa apartments was very good. The apartment was spacious, clean, well furnished & equipped & very comfortable. Staff were friendly, very accommodating & helpful
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, room comfort
We were not at the main hotel which was a surprise and at the apartments connect to hotel. They are VERY old and smell terrible. Old and musky. Food was cooked and it never came out of the room smell. The combination of burnt food oil and mildew made us sick. Carpet and furniture was really nasty and dated. They don’t service to apartments so they weren’t cleaned. I called about the smell and nothing was done. Location was great. Staff I saw at check in was nice but I would not stay her. Especially if you are looking for 4 star place. It was a 2 star at best. Super disappointing. Take out carpet and remodel!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Lizet, Hawaiian Gardens

Traveled with group
Disliked: Amenities
This review is for miscommunication between the hotel and Expedia. Unfortunately, this is the only property that I happened to double-book. I traveled through Ireland for 11 days and the cancellation date was sooner than all the rest. When I realized I didn’t cancel this one on time, I actually went to the hotel and spoke with Danielle. She was very kind and professional, and said she would speak to Expedia to allow me to cancel and get a refund but she couldn’t get them on the phone while I was there and said she would call them later. After I left, I talked to Expedia and they said they would give me a refund if the property allowed it but they couldn’t get ahold of property. So, even though I was told by the hotel and Expedia that they would be willing to give me a refund, they couldn’t confirm with each other, so I didn’t get it. The property looked fine, but it was not near the city center. I didn’t actually see the apartment, but from the outside it looked okay. It was close to a busy street that had cars driving by fast.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants on site are wonderful and varied. Pub was beautiful and affordable vs the other restaurants which were nice but pricey. Apartments are large and have plenty of room for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline, South Plainfield

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the outskirts of town. Walkable to Killarney national Park. Able to rent bikes down the road and ride for miles around the park. Location is wonderful if you like a more quiet, relaxed atmosphere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024