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Colonial Resort-1000 Islands

3.0 star property

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Photo gallery for Colonial Resort-1000 Islands

Terrace/patio
Point of interest
Exterior
Property entrance
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

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780 King Street West, Gananoque, ON, K7G 2H5
  • Place, Confederation Park
    ‪13 min walk‬
  • Place, Gananoque Municipal Marina
    ‪17 min walk‬
  • Place, Gananoque Boat Line
    ‪2 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Free WiFi, bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Free WiFi, bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

7.2 out of 10
Good
(23 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section)

7.0 out of 10
Good
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

7.2 out of 10
Good
(14 reviews)
  • 312 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Colonial Resort-1000 Islands

3-star Gananoque hotel close to Sculpture Park
Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library, and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Colonial Resort-1000 Islands provides an outdoor tennis court and an indoor pool. This Gananoque hotel also offers a library, a terrace, and gift shops/newsstands. Complimentary self parking is available on site.

Colonial Resort-1000 Islands is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1967
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 221 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms big and clean. The parking was perfect. Chairs outside for socializing with the other guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the night. Rooms and beds nice. Outdoor and indoor pool available. Breakfast not so great. Basic things such as cereal, milk, bread, PB&J, yogurt, coffee, tea, and muffins.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Daniel, Kitchener

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress kind of too rigid and pillows very flat. Staff very friendly and accommodating. Ok for the price.
Stayed 1 night in Sep 2025

8/10 Good

Leidy

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is suitable for one night, but overall it feels outdated and in need of renovation. The breakfast was disappointing, offering only toast with butter or jam, cereal, yogurt, apples, cupcakes, and coffee or tea. On a positive note, the staff was very kind and welcoming, which was the best part of the stay.
Stayed 1 night in Aug 2025

6/10 Okay

Sabrina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Value for money is not good. Old run down place with musty smell in room. Way too expensive for the room we got. Only had small 2 pillows. Had to keep black-out curtains closed completely if we didn't want people seeing in our room. People smoking continuously beside our door let smoke smell in every time we opened the door. We did appreciate the fridge in room.
Stayed 1 night in Aug 2025

6/10 Okay

Aloke

Traveled with family
Disliked: Staff & service

Uncomfortable stay

This place is beautiful but comfort level is poor. Person in reception or in breakfast area is severely lacking courtesy , extremely non welcome gesture. Breakfast is extremely poor in quality.
Stayed 1 night in Aug 2025

8/10 Good

Amir

Traveled with partner
Liked: Amenities
the room was clean but washing face sink was obstructed & did not drained water. un pleasant odor was another problem.
Stayed 1 night in Aug 2025

8/10 Good

Dohering

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Janette, Montreal

Traveled with group
Liked: Cleanliness, staff & service
The outside of the property was looking slightly uncared for and in need of decoration. The room was very bare but clean. The breakfast was uninspiring with nothing hot available except coffee.
Stayed 3 nights in Aug 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Horrible. Had to leave to stay at the Hilton because it was that bad… nothing like the photos. So misleading. Horrible service. There was absolutely no way I could’ve slept there or showered there. Pee stains on the bed, bandaid left on the lampshade, broken floorboard heaters, not easily accessible, have to walk by people’s porches just to get to your room, front desk person wasn’t there when we arrived and was rude, not helpful, and also was staring at my breasts while I tried to speak to him about the horrible accommodations. Don’t waste your time or money like I did.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación con telarañas, bañera sucia, el techo con manchas. El desayuno nefasto, los dedos se quedaban pegados en el mantel.
Stayed 1 night in Aug 2025

4/10 Poor

Louis

The bed in the room was sway back and and on the floor. Light bulbs were out and the shower water was warm at best. Way overpriced at 200 dollars US. They need to put some $ in this place if they want charge those rates.
Stayed 1 night in Aug 2025

8/10 Good

Hana

Liked: Cleanliness, staff & service
Good overall experience, easy process. Rooms/bathrooms may need a bit of an upgrade but overall easy process, great location, and easy to get around to downtown or waterfront area. Lots of shops, resturants and coffee shops.
Stayed 1 night in Aug 2025

4/10 Poor

Kristen

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

You get what you pay for

Place looks nice from the outside. Reception desk easy to find. Staff not very friendly or welcoming Room has seen better days. The beds were very comfortable and amenities were nice. Generally very clean except there was so much sand on the floor. Old style. The floor has a huge dip so the bathroom door won’t stay open No bedside plugs (except for lamp which was broken). Bathroom needs a complete overhaul. Mild and mildew present. Shower was good with lots of pressure
Stayed 1 night in Aug 2025

8/10 Good

chris

Traveled with partner
Liked: Cleanliness, staff & service
Rooms out dated paint peeling and cracking in the bathroom walls
Stayed 2 nights in Aug 2025

4/10 Poor

Claude

Moldy shower curtain. Leaking faucet. Bar fridge froze our drinks and left over restaurant food. Dirty windows. Dirty doors.
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
dining options were good
Stayed 2 nights in Aug 2025

6/10 Okay

Bev

Traveled with partner
The bottom of the tub was very slippery , my wife sliiped in the tub,and landed on the floor striking her shoulder on the toilet and her head hit the bahtroom sink.There was no usb charger in the room.
Stayed 1 night in Aug 2025

8/10 Good

Hinda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Emplacement calme et charmant

L’hôtel est très bien situé. Très calme et charmant. Le petit déjeuner était basique mais correct. La personne à la réception n’était pas très bavarde, mais bon. Grosso modo l’hôtel est très agréable. On y retournera
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
He only stayed one night, but the property was quiet and clean. The sidewalks were a bit uneven and everything could use a fresh coat of paint. In the room seemed a bit dated. Also the coffee machine had to be moved to another area to plug-in because the only place to plug it in where it was situated was an extension cord, but the extension cord didn’t have a three prong plug just mildly inconvenient. Overall, a comfortable stay… Just not overly luxurious.
Stayed 1 night in Aug 2025

4/10 Poor

Lynne

Traveled with family
Disliked: Cleanliness, amenities
Look ok but i got bitted by bedbugs
Stayed 1 night in Aug 2025