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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Lobby
Lobby
Indoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Napanee Mall
    15 min walk
  • Canadian Piano Museum
    2 min drive
  • Strathcona Paper Centre
    3 min drive
  • Kingston, ON (YGK-Norman Rogers)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Masterson's Motel

Parking included
Free WiFi
Air conditioning
Business services
4.2 out of 5, Very Good, (1000)
The price is $64
per night
$72 total
includes taxes & fees
Dec 7 - Dec 8
Masterson's Motel

About this property

Comfort Inn & Suites

Napanee hotel close to Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 806 reviews" "
Rating 8 - Good. 262 out of 806 reviews" "
Rating 6 - Okay. 71 out of 806 reviews" "
Rating 4 - Poor. 25 out of 806 reviews" "
Rating 2 - Terrible. 24 out of 806 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Renate

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really any dininf options within walking distance unless you love Tim Hortons.
Stayed 3 nights in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Stay..Need Room Service Though
We have stayed here before and had a bad room view, so we were told the next time to get a Parking lot view, and we did. That was great. We arrived and the staff were super friendly and helpful. We were told that we were given a Handicap room with the requested King Bed. Not sure why they gave us a room with low switches, but the extra bars were helpful. The room was great, the view was nice, and the hot breakfast was very good. The only issue we had was the service. For a three night stay, we had ZERO Room Service. No garbage pick-up, had to use our damp hand towel, and almost ran out of Toilet Paper. We do not care about making the bed, but for the price, they could come in and replenish. Other than that, a nice stay and very comfortable and spacious modern rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Amazing staff helpful friendly Great breakfast Clean snd comfortable
Stayed 1 night in Aug 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub
Upon checking in I found out that the room did not have a bathtub. There was no way to know if the room had a bathtub when the reservation was made. So when I arrived the front desk clerk had to find me a room with one - luckily there was a room available and I was not charged more for a room with a bathtub. But I wished that a bathtub was listed as one of the amenities I could chose when booking a room. Or that some description was given as to which rooms (in this case queen rooms but not king rooms have bathtubs.) The room was clean. The pool was warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Omid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Cooperative and friendly staff. Good breakfast. Thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Hrag

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

JOSEPHINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really good hotel with great staff. If I could recommend one thing, it would be to redesign the breakfast menu. I would have enjoyed fresher items and less sugar in the offerings.
Stayed 3 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to 401 but not so close that you heard the traffic
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Very quiet even with all the kids stay g there for the baseball tournament.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris Papanastasiou

Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

mylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with everything you need that includes breakfast, pool, comfort.
Stayed 1 night in Aug 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Liang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 1 night in Jul 2024

6/10 Okay

Annie

Stayed 1 night in Jul 2024

4/10 Poor

Anna

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
It was short went by real quick. The guy at the desk remembered my name. Breakfast was very good. Laundry room was clean and $3 to wash and $3 to dry. Bed was comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Yannick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Kel

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
I usually stay at choice hotels, but the bed in rm 207 was the worst. 2 nights of lousy sleep and no take out bags for the breakfast. I had to leave hotel at 7am. I asked for a bag to take a muffin, apple and yogurt. Was told there were none. Not impressed.
Stayed 2 nights in Jul 2024

8/10 Good

Ramy

Traveled with family
Liked: Staff & service, amenities
Clean , nice , welcoming , interior light is bad ( white lights inside room ) bathroom fan dies not work , high price
Stayed 1 night in Jul 2024

10/10 Excellent

CHANTALE

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful. Comfortable beds and yummy breakfast
Stayed 1 night in Jul 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Great calue
Stayed 1 night in Jul 2024