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DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Reception
Meeting facility
Meeting facility
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
$132
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
1550 Princess St, Kingston, ON, K7M9E3
  • Place, Queen's University
    ‪6 min drive‬
  • Place, Kingston Penitentiary
    ‪6 min drive‬
  • Place, Kingston Waterfront
    ‪8 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Kingston

4-star Kingston hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Kingston features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 22001 square feet (2044 square meters) include a conference center. This eco-certified hotel also offers a vending machine, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Kingston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,001 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 354 reviews
Rating 8 - Good. 83 out of 354 reviews
Rating 6 - Okay. 33 out of 354 reviews
Rating 4 - Poor. 20 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lingeswaran

Stayed 2 nights in Jun 2025

8/10 Good

TAGHI

Stayed 1 night in Jun 2025

4/10 Poor

Andy

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Would've stay again

We were on the first floor near the service area. The hallway was extremely load with staff throughout the night and we heard yelling as of 6AM as they prepared for their day. There was no hot water and the outlets in the bathroom didn't fit the provided hair dryer.
Stayed 1 night in Jun 2025

6/10 Okay

Edel

The first room was premium pricing and had a window opposite a wall approx 3 ft away. Moved from there to a window with light and sky visible. But room was very musty, like probable water damage with significant mould smelll. Terrible. Kept window open for fresh air.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great !
Stayed 1 night in Jun 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

need better water pressure - otherwise was great -staff were super nice!
Stayed 1 night in Jun 2025

10/10 Excellent

PETER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Firas, Montreal

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The floor in the room wasn’t clean there was cookies package on the floor. Breakfast can be much better..pool not nice
Stayed 1 night in Jun 2025

10/10 Excellent

Katarzyna

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The breakfast had very limited choices and was of poor quality
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Kenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relatively new. Nice and clean. Friendly staff. Free and easy parking. Air-conditioning was not ideal. Too noisy and too strong circulation was running. Beds are too soft for my liking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel. Very nice room, although no safe available in the room. The hotel Is located a fair way from Kingston waterfront, however food & service was excellent.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
It would have been fantastic to know parking lot was being reserviced . There was either no parking , or you had to park on otherside , where another part of hotel was . Would not have booked here . Compensation for the parking lot was a cookie .
Stayed 2 nights in Jun 2025

10/10 Excellent

Lionel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant,i have been goingbthere for 35 years and the new upgrade made it the best stay yet.
Stayed 1 night in Jun 2025

10/10 Excellent

Mahdi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really clean with a peaceful environment and delicious and varied food.
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Hon

Stayed 1 night in Jun 2025

6/10 Okay

dan

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Artur

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Hana

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel, clean and quite, friendly staff, easy check in and easy location close to downtown and the highway.
Stayed 1 night in Jun 2025

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms and lobby etc. staff was very courteous. The breakfast was great! Convenient location, just 10 minutes drive to downtown.
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence, Renfrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Newly renovated
Stayed 2 nights in Jun 2025

6/10 Okay

Adrian

Traveled with group
Liked: Cleanliness, staff & service
Totally different than what I had experienced in other place with same doubletree locations. Parking lot is under constriction and our room is in another buildings. We need to bring our luggages pass though the grass area. Disappointed 😞
Stayed 1 night in Jun 2025