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DoubleTree by Hilton Kingston

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Kingston

Reception
Meeting facility
Meeting facility
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Kingston Centre
    3 min drive
  • George Taylor Richardson Memorial Stadium
    5 min drive
  • Queen's University
    6 min drive
  • Kingston, ON (YGK-Norman Rogers)
    11 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Kingston

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (179)
The price is $91
per night
$108 total
includes taxes & fees
Jan 6 - Jan 7
Home2 Suites by Hilton Kingston

About this property

DoubleTree by Hilton Kingston

4-star Kingston hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Kingston features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 22001 square feet (2044 square meters) include a conference center. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Kingston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,001 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 116 reviews" "
Rating 8 - Good. 32 out of 116 reviews" "
Rating 6 - Okay. 6 out of 116 reviews" "
Rating 4 - Poor. 2 out of 116 reviews" "
Rating 2 - Terrible. 6 out of 116 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Louise

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was nice hotel , but finding the pool for kids to swim was a challenge, since the 2 hotels connected and no signs whatsoever indicated where pool is ? Also the room that the receptionist told us about ( he said it will be facing the street , but it was facing a concrete wall, we are not there to stay in the room all day , but will make you definitely feel better and enjoyable to look out to anywhere but not to concrete wall!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Pacita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very good and the cleanliness was really amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Hotel is nice, clean and staff are friendly. Bathroom door doesn’t close—looks like it been broken for awhile.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again. Staff were polite and helpful. Rooms were clean and updated. Was able to use the EV charger that belonged to the hotel next door. Only a short drive to shopping, restaurants and waterfront.
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property is still under construction. Room seems expensive for the size of the room. A standard room for the price of a suite.
Stayed 1 night in Sep 2024

10/10 Excellent

ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
its very clean and service are great.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property
Stayed 1 night in Sep 2024

10/10 Excellent

Xinyuan

Stayed 2 nights in Aug 2024

10/10 Excellent

Hussein

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Vio, ETOBICOKE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything would have been just right, except that the ambient temperature on the hallways was extremely (and unnecessarily) low. I wonder what is the reason for this? Your clients are very uncomfortable (we had to turn on the heating in our room, when outside it was a warm, summer day). Your costs are higher, Not to mention the negative impact on the environment. Otherwise, it could have been a lovely stay. V. ACHIM, Toronto
Stayed 1 night in Aug 2024

10/10 Excellent

Karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, newly renovated, convenient location for our trip. Staff were very nice and were able to accommodate late check in. Room service was pretty quick. I would definitely stay there again every time I am in Kingston.
Stayed 1 night in Sep 2024

10/10 Excellent

Carli

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hotel is new and clean, and the fitness room has everything you need.
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean property. The staff are very friendly and attentive. The only downfall of the Doubletree is the pool being in the hotel next to it, so you’re actually going outside and into the other hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Mikyla

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel itself is very nice. When we got our stuff into the room we went to leave to go get food and our door wouldn’t lock. They were able to fix it right away which is great. When we got back we took a look around and realized there was hair all over the floor, in the shower, on the shampoo and conditioner bottles and there was some pieces of garbage lying around. We paid a lot of money to stay and it wasn’t worth the price for the uncleanliness of our room. We informed them at check out and the manager helped us right away to compensate for the experience we got.
Stayed 1 night in Aug 2024

10/10 Excellent

Abiodun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. My family stayed for a night. They had this awesome free cookies they give you at check in. Overall, it clean and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay here again when in Kingston
Stayed 1 night in Aug 2024

2/10 Terrible

ketly

Business traveler
Disliked: Staff & service, property conditions & facilities
I recently stayed at the DoubleTree by Hilton Kingston in Kingston, Ontario, and unfortunately, my experience was far from satisfactory. I was placed in a room directly next to the staff workroom, which turned out to be a major issue. The staff were loud, talking on their phones late into the night, and constantly coming and going, causing the door to slam repeatedly. This made it extremely difficult to get any rest. Additionally, my only entrance to the building was through a back alley door, which felt unsafe and degrading. This was not the experience I expected from a Hilton property. To make matters worse, when I attempted to call the front desk to address these issues, no one picked up my calls. I paid full price for my stay, the same as those who were accommodated in the main building, yet I feel I received substandard service and treatment. I sincerely hope this was an accidental oversight and not racially motivated. I trust that Hilton will address these concerns to ensure future guests do not encounter similar issues.
Stayed 1 night in Aug 2024

10/10 Excellent

wayne

Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sébastien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024