DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Reception
Meeting facility
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Kingston Penitentiary
    ‪6 min drive‬
  • Queen's University
    ‪6 min drive‬
  • Kingston Waterfront
    ‪7 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪11 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Kingston

4-star Kingston hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Kingston features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 22001 square feet (2044 square meters) include a conference center. This eco-certified hotel also offers a vending machine, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Kingston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,001 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 171 reviews
Rating 8 - Good. 40 out of 171 reviews
Rating 6 - Okay. 11 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 8 out of 171 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margherita

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Herald

Stayed 1 night in Dec 2024

2/10 Terrible

Tiago

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Broke my car window and stole things in the hotel
Terrible experience in Double Tree hotel Kingston. During the night my park that was parked in the hotel parking lot was found with a broken window and all my ski’s equipment was stolen from the trunk. The staff and manager said that was not their responsibility even though they had cameras turned towards to the parking lot. They said the hotel is new but it is not the first time it happened. I don’t recommend unless you want your car/personal items to be stolen.
Stayed 1 night in Dec 2024

8/10 Good

Giovanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated. Restaurant was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Business traveler
Liked: Staff & service, property conditions & facilities
I loved the food at the restaurant.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with group
Liked: Staff & service
Room wasn't cleaned prior. there were used plastic shot glasses scattered around the room. Mini fridge was left open with drinks still inside as well. Also, the window in the room doesn't have a good seal so, room was quite drafty during the poor weather outside.
Stayed 1 night in Dec 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jun an

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Moren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very welcoming
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a blast staying
Great hotel, very cozy, great staff and food!
Stayed 1 night in Nov 2024

8/10 Good

Sandy, Dieppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and new~ Bed was comfortable and room was spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Madison

Stayed 2 nights in Oct 2024

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, welcoming staff, clean and spacious room and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Badye

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff and service were dispointing
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, new hotel in Kingston. Fitness Centre was excellent. Really enjoyed my stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm cookie in check-in was a sweet treat!
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Marguerite M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tania

Stayed 1 night in Sep 2024

10/10 Excellent

Jun Li,Juanxia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rahul and Brooke gave me a lots help,really appreciate it and room is very clean and comfortable
Stayed 1 night in Nov 2024