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DoubleTree by Hilton Kingston

4.0 star property

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Reception
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Queen's University
    ‪6 min drive‬
  • Kingston Penitentiary
    ‪6 min drive‬
  • Kingston Waterfront
    ‪8 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪12 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

About this property

DoubleTree by Hilton Kingston

4-star Kingston hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Kingston features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a vending machine, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Kingston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 257 reviews
Rating 8 - Good. 55 out of 257 reviews
Rating 6 - Okay. 22 out of 257 reviews
Rating 4 - Poor. 12 out of 257 reviews
Rating 2 - Terrible. 9 out of 257 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautiful hotel, very clean, great location for our group. The food in the onsite restaurant was excellent. So good that we ordered the steak 2 nights in a row.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Justin

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel staff knowingly put me in a room with a water leak in the cieling and had to waste my time transferring rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
Check in should be in building centre with easy access to elevators It was hard for me to walk all the way around then halfway down buildings hallway to elevator. Also only 1 handicap spot at entrance but 2 car charging stations there
Stayed 2 nights in Apr 2025

10/10 Excellent

dianne

Traveled with family
Liked: Amenities
The hotel was really beautiful and our room was very spacious and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Stayed 1 night in Apr 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia - when arrived at hotel was told there were no rooms available & were given a room in the noisiest area of the hotel where there was a lounge ? or something in the next building accessed right outside of our room. Party & noise until around 2 am
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, beds are comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the cleanliness the staff was very pleasant only thing our room was tiny !! Overall great stay definitely recommend!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is absolutely beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. We arrived earlier than official checkin time but the staff did her best to find an available room. The room is pretty clean and the bed is extremely comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all very pleasant & accommodating. It’s an absolute relaxing, safe & very convenient stay for us as a family.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Matthieu

$65 fee for a small dog. The hotel is in the middle of nowhere.
Stayed 1 night in Mar 2025

4/10 Poor

Kieran

Liked: Cleanliness
Disliked: Property conditions & facilities
Be aware of hockey tournament and non stop noise all night
Stayed 1 night in Mar 2025

10/10 Excellent

OLEG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility, staff and service. Would definitely stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern, although a little small. There was lots of noise transfer from the hallways. The gym and pool are in the adjacent building.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel windows need to be replaced and some parts need to be cleaned better but overall it was great. Big rooms, big beds, big bathroom. Hot water takes 10 min to get hot. Was a good experience would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Hooman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/out, friendly staff, tranquil, safe, and clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025