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The Gananoque Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gananoque Inn

Exterior
Helicopter/plane tours
Lunch, dinner served; local cuisine, ocean views
Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Spa

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Gananoque Boat Line
    2 min walk
  • Thousand Islands Playhouse
    3 min walk
  • Springer Theatre
    3 min walk
  • Kingston, ON (YGK-Norman Rogers)
    37 min drive

Room options

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Third Floor)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds (Second Floor)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Exclusive Room

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Gananoque, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1083)
The price is $88
per night
$104 total
includes taxes & fees
Dec 10 - Dec 11
Holiday Inn Express Hotel & Suites Gananoque, an IHG Hotel

About this property

The Gananoque Inn

3-star Gananoque hotel steps from Gananoque Boat Line
A restaurant, a bar/lounge, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gananoque hotel also offers a terrace, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Gananoque Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 15.95 for adults and CAD 7.95 to 11.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 15.95 for adults, and CAD 7.95 to 11.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

The Gananoque Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 379 out of 1042 reviews" "
Rating 8 - Good. 367 out of 1042 reviews" "
Rating 6 - Okay. 159 out of 1042 reviews" "
Rating 4 - Poor. 97 out of 1042 reviews" "
Rating 2 - Terrible. 40 out of 1042 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
vacum stairs and hallways
Stayed 1 night in Aug 2024

8/10 Good

Cicily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Waterfront property, Front desk staff were very friendly and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Moe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start no elevator/no spa/washroom wasn’t clean the glasses in the room weren’t clean no fridge it looks nothing like the pics and has nothing what was available on the add too much $ for what it was I could’ve paid less for better
Stayed 3 nights in Aug 2024

10/10 Excellent

Marina

Everything was fine thank you
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
None
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Spot
Great hotel in convenient location and gorgeous views. Getting there was a bit of an ordeal due to the construction of the bridge beside it but once we figured it out all was good. Clean rooms, nicely decorated. Quiet for the most part. Loved the options for dining in the hotel and a nice walk to main downtown for other dining options. Loved being able to sit in a chair on the water looking at the gorgeous views.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The antiquity of the area and the service provided by the staff there's outstanding. Unfortunately, the upscale dining was not available weekdays when we stayed
Stayed 2 nights in Aug 2024

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Lovely hotel nice room Could use some care on there cleaning of the whole hotel
Stayed 1 night in Aug 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay
Third time at this hôtel. I really like the location near the water with his two restaurants with great patios. Bed are confortable, bathroom are clean but hot water and pressure in the shower is missing. It’s old but very clean and beautiful. Lot of blue algae in the water that should be remove everyday because it’s smell really bad. If you have a boat you can dock directly at the hôtel and it’s free.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Armine

Traveled with family and small children
Liked: Staff & service
There are a few pros and cons of this place. Overall, I really had a good experience. Pros: location is great and staff was extremely helpful and kind. Free parking across the street! Cons: there is no elevator so we had to carry the luggage up three flights! The other biggest con was the mold spots in the room fan. the rest of the area seemed clean otherwise. I put the clean please sign on our door and when we returned, the sign was inside and the room was never serviced, which was disappointing. if I'm ever in the area again, I would look for a different location based on the elevator and mold.
Stayed 2 nights in Aug 2024

6/10 Okay

Mazal

Liked: Cleanliness
For what you pay, this outdated hotel is not what you pay for. Was very disappointed but the stuff were great. Excellent location but will not stay there again.
Stayed 1 night in Aug 2024

4/10 Poor

Richard, Ottawa

Disliked: Cleanliness, amenities, property conditions & facilities
Must say I was disappointed with recent stay. This is a classic hotel in Gananoque, and my wife and I even had a wedding party here in 2014. The place is now pretty rough. Checkin was fine, and staff were friendly at the desk. My room on the other hand felt dirty and gross. Stains on chairs and comforter. Big cobweb covered in dust ran from curtain to just above the bed. Surfaces looked like they had been quickly wiped with a dirty cloth. TV was barely working. Carpet looked grimy. Bathroom was a bit better but still not what you would expect for the steep price. The carpets in hallway were also looking very worn. There was also a smoke detector chirping somewhere outside my room through the night. Not much in the way of sound proofing as I could hear some romance happening down the hall. Overall pretty rough and not a very quaint inn. My room included 2 free breakfasts so I invited my in-laws over for a bite thinking it might be better. This restaurant used to be a wonderful dining experience- I had been here for New Years several years ago and it was classy and nice. Not so any more. The breakfast menu was extremely limited. 2 of us had a simple 2 eggs option. We had ordered eggs over easy and they came over done. Home fried potatoes were hard and raw. Had watermelon on the plate which seemed random and gross. Even the toast tasted cheap. Not sure how you screw up bacon and eggs but this place did. Not worth the high room rate.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but old towels
Good hotel and an excellent location. Easy free parking. Staff were helpful and friendly. The thing which could have been improved were the towels-old, thread bare and discoloured.
Stayed 1 night in Aug 2024

10/10 Excellent

Betty Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the inn is unique. We have stayed here a number of times and have always enjoyed the experience and the helpful staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
We had a wonderful time in Gananoque. The Gananoque Inn and Spa was in a very convenient location,.The breakfast was à la carte and tasty with a beautiful dining area that over looked the river. the staff were pleasant. We were very disappointed that this property is NOT Handicapped Accessible throughout their facility. The only area was 1st Floor but had a surge charge of $100.00 above the original price. It would very difficult for walkers to use this facility and definitely not accessible for wheelchairs and NO evaluator. So climbing 3-full sets of stairs can be challenging for some visitors. The other complaint we had was no microwave or fridge in our room when we were paying a premium rate with no view except a parking lot!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Bahar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not Stay here! They represent themselves as an Inn & spa. In fact, there is no spa… The property is actually a motel… We arrived at the property, We’re so turned off by the smell, All the flies.. And the rude owners We went and stayed somewhere else. Very overpriced Asked for a refund and explained our concerns, The owners refused to address our concerns.. Have started the process to escalate our complaints, During our research have found out that the property was recently sold. Previously, the property was owned by a lovely couple from Ottawa, who offered excellent service. Things have since deteriorated greatly. A much cheaper option would be the Comfort Inn in Gan. Keep your boat at the municipal marina which offers docking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great . Staff was friendly and helpful
Stayed 1 night in Aug 2024

8/10 Good

Julia

Given a room with no view. Area around is beautiful Good location Staff just ok No spa
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Traveled with family
Liked: Staff & service, property conditions & facilities
Beauftiful setting!
Stayed 1 night in Aug 2024

8/10 Good

Sherrie, georgetown

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our family of five really enjoyed the location of the property and being so close to the water was great to take evening walks. We also liked that the area to board the boats to visit Boldt Castle was within walking distance of the Inn.
Stayed 4 nights in Aug 2024

4/10 Poor

Diane

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Vincent

Disliked: Staff & service, property conditions & facilities
Staff didn’t speak English nor French not familiar with Canadian culture. Very poor service in the dining room and the lady at the front desk was very obnoxious and rude.
Stayed 2 nights in Jul 2024

8/10 Good

Ahmet

Stayed 1 night in Aug 2024