The Gananoque Inn

3.0 star property

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Photo gallery for The Gananoque Inn

Exterior
Boating
Theater show
Lobby sitting area
Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$113
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Place, Gananoque Boat Line
    ‪1 min walk‬
  • Place, Thousand Islands Playhouse
    ‪2 min walk‬
  • Place, 1000 Islands History Museum
    ‪5 min walk‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

Room, 2 Double Beds (Second Floor)

8.6 out of 10
Excellent
(28 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

7.6 out of 10
Good
(31 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Third Floor)

8.6 out of 10
Excellent
(21 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Gananoque Inn

3-star Gananoque hotel steps from Gananoque Boat Line
A restaurant, a bar/lounge, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gananoque hotel also offers a terrace, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Gananoque Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults, and CAD 7.95 to 14.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

The Gananoque Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Felicity

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Pleasant Stay

Get an elevator.
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Great location, property was a bit tired and needing a refurb. Breakfast was poor.
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
We love. The hotel and the area definitely we'll go back next summer
Stayed 1 night in Aug 2025

2/10 Terrible

Jennylyn, Kingston

Stayed 2 nights in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025

4/10 Poor

Albert

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location of the property is great. But the place itself is rundown and not managed properly. Service is not good!! We were not impressed at all. It used to be very nice place around 10 years ago when we were there. I do not recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nicely renovated. One caution: Our room was third floor, no elevator, uneven floors under carpeting could be a trip hazard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Julie

GanInn

One used towel hanging behind the bathroom door. Bottom sheet on the bed not fitted or tucked to stay in place. When I asked the waitress for more water, she went and got a glass for herself before coming back to my table! We were within walking distance of the theatre and parking was extremely easy and close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with nice rooms (including light up bathroom mirror). Beautiful view and well maintained property. Staff were excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Stan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is on the river just an easy walk to boat tours and summer theatre. The Pub and the Restaurant both serve excellent food. The room was comfortable, Staff were attentive and friendly. Overall a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Pasquale, Gatineau

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful, dated, didn’t get what we paid for. Location and views were impressive. This property needs severe TLC.
Stayed 1 night in Sep 2025

8/10 Good

john

Stayed 2 nights in Sep 2025

4/10 Poor

Edward

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They property seems to be half renovated and a not good job of it. Very disappointing, things were just horribly build or covered up problems. The bathroom door was broke at the top and would not close. There was no soap in the room, the air conditioning was loud and non stop…and we were in the Prime ministers room…..was horrible. We did not get the room I reserved from expidea…..way over rated…..so disappointed
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Property needs updating in rooms. Breakfast was disorganized, waited 40 mins and food quality was poor.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

sabrina

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Worst stay ever. The person at front desk horrible and very rude. Room was not clean. Other guest shoes left in the room. Fridge shook in the middle of the night. We stayed in the annex. Not worst $280 a night. At 5am a motorcycle right near the room started. There should be no room near a parking lot. Not at $280 a night. At checkout simply asked if we could park an additional 3 hours and was denied after saying our experience. This is unacceptable. Stay far away from the hotel. Not worth the money. Many other hotels nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Lianne

Traveled with partner
Liked: Cleanliness, amenities
This place has so much potential. Located on the water, two restaurants, right in such a quaint section of the town. It’s charming, full of character, and clean. There were just a few things I can’t quite put my finger on. It wasn’t welcoming; staff was OK, our bath towels were ripped. The breakfast was cold. These things aren’t deal breakers. I’m speaking more from the perspective that for the money, and the vibe it looks like should have upon arrival, it could just be so much more.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarwar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Chris

Traveled with family
We stayed one night before doing a thousand island cruise. The room was a good size and good value for money. The property is rather dated and could do with a makeover.
Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000 Islands Getaway

Our Stay was excellent. Friendly, helpful and professional staff. Hotel was very clean but could use some updates. Complimentary Full to order Breakfast is an awesome addition as well as free parking. Surrounding the hotel is very pleasing and beautiful and close to everything you want to do and see. and we got a riverview upgrade at a very reasonable and fair rate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim, Corbeil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn in Gananoque. Would definitely visit again when touring the 1000 Islands
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025