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Grand Hotel Excelsior Port Royal

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Exterior
Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
1 Port Royal Street, Kingston, Saint Andrew
  • Fort Charles
    9 min walk
  • Lime Cay Beach
    2 min drive
  • Fort Clarence Beach
    58 min drive
  • Kingston (KIN-Norman Manley Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down comforters, pillowtop beds

Comfort Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds

Grand Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds

Standard Single Room

  • Park view
  • Sleeps 1
  • 1 Double Bed

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About this property

Grand Hotel Excelsior Port Royal

3.5-star hotel in Port Royal
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and down comforters. Televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Kingston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Grand Hotel Excelsior Port Royal is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 154 out of 800 reviews" "
Rating 8 - Good. 204 out of 800 reviews" "
Rating 6 - Okay. 199 out of 800 reviews" "
Rating 4 - Poor. 107 out of 800 reviews" "
Rating 2 - Terrible. 136 out of 800 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Traveled with family
Liked: Staff & service
Disliked: Amenities
This property needs more repair and the rooms especially the flooring need to be cleaner.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny, El Paso

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Susannah

Liked: Staff & service, amenities, property conditions & facilities
Massive room, really good air con. Bath wasnt very clean. Breakfast was limited and not that great. Pool didnt open at the times it said it would and the sea swimming was not permitted bt the hotel, too much rubbish. Stunning location to eat breakfast though.
Stayed 2 nights in Jul 2024

6/10 Okay

Everlin

Stayed 5 nights in Jul 2024

10/10 Excellent

Harold

Appreciate so much your service and your hospitality
Stayed 1 night in Jul 2024

10/10 Excellent

Rubenia

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here. Service is excellent and staff are very nice
Stayed 2 nights in Jul 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
I like all the thlnks i will come back soon thank you for your service we give the good food
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Traveled with family and small children
Disliked: Amenities
The Rooms are not well kept and smells like moles, paints on walls are stripping and cobwebs in rooms
Stayed 4 nights in Jul 2024

6/10 Okay

Eunice

Liked: Cleanliness, property conditions & facilities
Property is well kept.
Stayed 14 nights in Jun 2024

4/10 Poor

donna, Laurelton

Traveled with family
Beautiful ground trees flowers and scenery but bathroom facilities poor toilets doesn’t flush properly breakfast stingy with one bottle of pancake syrup one pepper and salt bottle passing around from table to table
Stayed 3 nights in Jun 2024

6/10 Okay

John

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
This property served its purpose in the convenience of being close to the airport. Amazing view. Property needs work
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Stayed 4 nights in Jun 2024

8/10 Good

Tamarachante

Liked: Cleanliness, amenities, property conditions & facilities
My ac was leaking but the front desk is not 24hrs to notify anyone also don’t check in too late call first because front desk is not 24hrs
Stayed 1 night in Jun 2024

10/10 Excellent

Byran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path
I enjoyed my experience. If you’re looking for an authentic Jamaican experience off the beaten path with an amazing view of the harbor with a restaurant/bar this is the place for you. The DJ has a great music selection cool place to hangout with locals.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property is right on the water and has a spectacular view of the Kingston harbour.
Stayed 1 night in Jun 2024

8/10 Good

grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, beautiful and clean, close to the airport and Kingston city
Stayed 2 nights in Jun 2024

10/10 Excellent

CELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet n relaxing. Throughout the property was very clean
Stayed 1 night in Jun 2024

6/10 Okay

xavier

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
The property has charm and history including Bond movie dr no filming there. The breakfast situation is very confusing. Pool is decent.
Stayed 4 nights in May 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel stay, convenient for the airport.
Better than expected after reading mixed reviews. Room was spacious and clean. Ryan from reception quickly sorted our query with the air-conditioning and obtained a standard lamp for us as weirdly part of the room didnt have lighting. We had a good lunch on our 1st day, 2nd day my lunch was nothing like the description on the menu. Please note (apparently) the service charge automatically added to the bill does not go to the staff. The included breakfast was very good. We used the swimming pool which was fine and lovely bar area. All the staff were friendly and helpful and special mention to Ryan. We visited Fort Charles and had a very interesting guided tour. Worth visiting if you have the time. Convenient hotel very near the airport.
Stayed 1 night in May 2024

2/10 Terrible

Bryan

Traveled with partner
Disliked: Amenities, property conditions & facilities
No good
Stayed 1 night in May 2024